Massage Envy – Wayne

Staff is really friendly and makes the most of your time. I’ve never had a bad masseuse there and they always check if the pressure is ok. The also offer water and a place to sit after your massage before you leave. Definitely worth the money.

I had a facial today with Christina. she made my skin feel and look amazing !!! I will Def be returning to her for another facial!

Milagros was awesome!!! I was in some serious pain and long overdue for a much needed massage. She provided deep pressure and worked through some of my painful areas and provided much needed relief… I will be back to see Milagros again!!!

My first experience here today certainly won’t be my last. My sister has a membership here and gave me a massage so I decided to give it a try despite my bad experiences with massages.
The staff here are super friendly and polite despite the high volume of customers they get. At one point there were about 6 people in the waiting room. But their service definitely does not get put on the back burner. The receptionist acknowledged me right away and gave me some paperwork to fill out, took me into the tranquility room (very zen), explained the procedure once I get into the massage room, and encouraged me to ask any questions. I had jessica for my massage and she was professional and absolutely wonderful. I remained in a constant state of relaxation throughout the whole 50 minutes, something I have never experienced with other massages. I told her that my neck and shoulders were my problem areas and she definitely focused on those spots. She also made notes of my individual needs in my paperwork so that it would be kept on file for my next visit.
In the end I walked out with a membership, something I hadn’t initially intended on doing, and I am very thrilled that I have something to look forward to every month. This was the epitome of a relaxing experience and it has changed my skepticism of massage parlors!

I go to this location because I often come to this shopping center to shop. I live closer to the Clifton location, but that one is usually very crowded and booked. I first came here for a facial after receiving a gift card and I had a pleasant experience with Tina. She is very sweet and kind and is great at what she does. I enjoyed my facial and plan to go back to Tina soon. I then tried the massages and they are amazing! I have been to Vladamir, Lenny and Marilyn. They are all amazing and I have always left feeling relaxed. I really appreciated how each massage therapist has such a great personality and really cater to my needs during the massage. They always ask how I am doing and give me water to drink after the massage is over. I would feel very comfortable going to any massage therapist at this location. I also really love the front desk staff and how they are always so welcoming and helpful. I have only been to this location a few times now and the front desk staff know my name when I come in for my massages and facials. I like it here so much that I joined the membership and come here for a massage every month. The membership also includes some coupons, which you can add to your massages. I have gotten to try a few different services this way, now I know what I like. You also have the option to get a facial one month instead of a massage if you pay a little bit more. This location is great and I highly recommend it to anyone looking to relax with a nice massage or facial!

I try to come here as often as I can. Most of the time I get a different masseuse and they are all very good. And the front desk are very friendly and make me feel very important when I come in. Everyone is very professional here!

The last time I went to massage envy my experience was not that great and I haven’t been back since. I went for their promotional massage and the massage therapist wouldn’t stop talking to me the entire time. I didn’t go to get a massage to chit-​chat, I went to release the tension in my back. It completely took away from the experience and was extremely annoying. The massage itself was subpar and I went home feeling no better than when I walked in. I would say you get what you pay for, but I’ve had much more success finding groupons for other places that cost about the same amount of money.

Not a bad place for a massage. Deep tissue varies depending on who u get. Had better.

I was not sure what to expect but I was pleasantly surprised! The girls at the front desk were friendly and helpful. The whole place was very clean and Dawn who did my massage was wonderful. She did a great job and I already booked a follow up with her

I really enjoyed my last two massages at Massage Envy. The therapist was very good and the ladies at the front desk very nice, However, it is in no way a Spa, I was often distracted with the noises coming from the hall, doors opening and closing, people talking and laughing… I like to completely zone out during a massage and this is not the place to do that. I wont be signing up for a membership.

I love this Massage Envy. The staff is extremely courteous and professional, and my therapist was amazing. She listened attentively as I told her the areas where I wanted her to focus, and she followed my requests to a «T». I felt so good and relaxed afterwards, just like I hoped. I will definitely go back!

Very courteous staff and fine massages for the 49 dollar fee
Who pays $ 98

Today I visted massage envy for the first time. I received a gift card for Christmas and never got the chance to use it. I work 2 jobs and have a son, so I am very pressed for time. So you can only guess how excited I was when I was finally going to be able to use my GC. I was getting a massage and foot scrub. Yayy! Or not?!? I was running a little late for my appointment. I called in and said I was going to be late. I live a half hour away and I got a little lost. When I arrived they were waiting at the door with a paper for me to sign and Jessica took me straight to room 11. She started my massage at 12:30. My appointment was at 12. She massaged me until 12:45 and did my foot scrub until 1pm. When she told me I was done. I was confused. She then explained to me I made a appointment for 12 and just bc I was late I still have to pay for a hour massage even though I didn’t get one. Now I understand rules are rules, but if you know I’m NEW why would you leave out a very important piece of information? I don’t see that as fair. If I knew the rules and still decided to go late then ok my fault and charge me. In this case I didn’t know. I been waiting forever too use the GC and when I do such a waste of time!!! Jessica was great, but I paid for more time. Not a 15 minute message. Very disappointed!
BTW I only have them ONE star bc Jessica was good!

I’ve been a member for over 2 years and have never been disappointed, either with my massage therapist or with the front desk/​management staff. They feel like family. When you schedule in advance and have a regular therapist, the personal attention is unbeatable!

Arrived for my appointment only to be told that my therapist had called in sick so I could not have my massage as scheduled. I guess they don’t need customers with that kind of service.

This was my first time here even though I live in the area and it was the best experience. The front desk staff was so friendly and my massage therapist was amazing! Her name is Cheryl and I would recommend her to everyone. She was very informative and the amount of pressure she administered was perfect… not too hard and not too soft. I left feeling wonderful and joined as a member my experience was that good.

I went for my monthly massage at the Wayne location and MUST say that I had an incredible experience. The front desk girl was incredibly friendly and helpful. It’s very rare to come across such a kind receptionist, especially at the end of the day, when everyone is tired and ready to go (I had the last appointment).
My massage Therapist’s name was Iesha, and she truly gave my the best massage I have every experienced. She was also very friendly making small talk and made me feel very comfortable.
I thought because it was the end of the day, the quality of my massage would be affected, but this was not the case. Iesha delivered a perfect amount of pressure (I prefer a firm massage) and really targeted the areas I expressed needed extra attention. However, she managed to be extremely thorough and I felt so relaxed by the end of my massage.
I have had other experiences with this franchise, but not a single one measured up to this. This experience alone has made me refer at least 5 friends and family, and all to Iesha.
So thank you very much Massage Envy in Wayne! I had a wonderful experience at your location and HIGHLY recommend this therapist to anyone reading this review!

I’m torn about how to rate this Massage Envy in Wayne.
My massage therapist «cut a few corners» (for lack of a better term) during the massage. Sparing the details, one thing was flat-​out unprofessional, and some of it was me feeling like I wasn’t valued enough. I’ve had a number of massages over the years, and I know what to expect. My massage therapist didn’t do the «courteous little extra things» that you might expect from a private practitioner.
Yes, this is a franchise. They target the masses for cheap massages. In a lot of respects, Massage Envy is like a «sweat shop» — they employ a large number of massage therapists fresh out of school and they pay them very little per massage. (A friend who once worked at a different Massage Envy told me they get paid about $ 12-​$ 15 per massage… and any tips they get. That’s it. And it’s not an hourly wage. If they’re not massaging, they don’t get paid.) That’s why you might notice your Massage Envy therapist cutting so many corners. In fact, I don’t even think I received a full 50-​minute massage.
Anyway, I was on the road and badly needed a massage, and they got me an appointment quickly that day. In that respect, I greatly appreciated them. (I’d probably give a 1, but for this, I’ll bump it to a 2.) However, I just can’t recommend Massage Envy to anyone. You’re better off paying a little more, and going with someone who’s more reputable and will give you a better massage experience.

I’ve actually become very upset with my recent experiences at Massage Envy through-​out the North Jersey region.
I joined while on a business trip in Georgia, where I had a GREAT experience and at the price of $ 49/​month for massage, I thought. why not? You’re able to use your pre-​paid credit for a massage at any location in the US, so I thought it would be perfect as I tend to travel frequently.
I have been a «member» since June 2010. In the last 7 months, I have probably experienced 3 mediocre massages. That’s almost half of the massages I have purchased! I don’t think it’s acceptable considering the amount of money I am paying.
In the experience I had with this location, I came in 15 minutes early as it was the first time at the location to fill out the proper paperwork, and my therapist was running about 15 minutes late, but I was penalized and my massage was cut short about 10 minutes. I don’t think it is fair to penalize me when the therapist was late or if another member was late to their massage.
It just feels like a hit or miss with Massage Envy, and when my membership is over. I am going to stick with small boutiques. Even if I am paying more.

Great massage, once again. I love this chain and I generally stay away from all chains. Whether or not you are a member, you can’t go wrong with the prices for these massages. The only frustrating thing about this place is that trying to Google precise directions… it can’t find them… they’re in the Preakness Shopping Center near Macy’s. Hopefully that’s clear enough.