European Wax Center

There’s always an issue when calling this location!
Victoria is at the call center! And she is awful! Please do something about it! She does not book people properly. And when you shop up for your appointment they do not have you booked!
Felt really bad for the lovely ladies at the reception desk! But that Victoria needs to be fired or take training classes of how to use the booking system.

I went here today, my first experience with waxing let alone a Brazilian. I went to see Rosie, she was excellent. I was pretty nervous after hearing how painful it can be but she made everything so comforting! She explained everything as we were going along and really had such a great personality. I never thought I’d be laughing during a waxing. The place was clean and the staff was welcoming! Definitely recommend.

I go to European Wax center in westwood since it opened several years ago. I had the pleasure of having Danielle as my waxer on one of my earlier visit. she made me feel so comfortable, she had a professional attitude and was Great at her job and I have been going to her since. I would highly recommend Westwood European Wax Center and Danielle.

I have been seeing Erica at European Wax Center, Wayne, for my Brazilian and eyebrows. She has completely transformed my eyebrows and brought them back to life! I was very hesitant about getting a Brazilian after a bad experience elsewhere, but she reassured me that I was in great hands. She made me feel very comfortable and talked me thru the entire process. She is extremely professional and friendly, and I highly recommend her to anyone getting waxed.

I had a good waxing experience but grew hair back almost immediately it seemed. I didn’t know they had a 5 day «touch up» period so I called after the 7^th day because I hadn’t had time earlier and apparently now it’s too late. My last appointment was my first one with that company and I was never informed of this policy or that there was even a possibility it would grow back in 3 days. I cancelled my next scheduled appointment it seems like a waste of time and money. I did it so I wouldn’t have to shave on vacation but that didn’t work out. Clean establishment, my waxer was good. Disappointed in the customer service and not being informed of all of this.

I have to admit, I was nervous going in, considering that last time I went to a European Wax Center (Clifton, NJ), I left red and bruised. Fortunately, that wasn’t the case tonight as I tried again with the Wayne location. The receptionists were more than reassuring that I’d have a better experience and Christy was even better than the former reviews on here make her out to be. Would absolutely recommend her to anyone. I’m so glad that I gave it another shot, and will definitely be back in a few weeks.

It’s clean. It’s priced decently. Reception is informative and welcoming. If you get Carol, she will do an expert job and she’s extremely friendly. Other technicians will do fine but they aren’t as good as Carol. She’s part time so you have to book in advance. No frills, not spa-​like BUT for a chain, I have absolutely no complaints whatsoever. Accommodating hours, too. Try it.

Very professional and welcoming staff. First time visitor and Katt stepped us through the whole process and did a great job!

Absolutely loved my experience! Previous to trying out this location in Wayne, I religiously saw my aesthetician for 4 years. When I moved an hour away from her, I tried to continue to see here because I us such terrible experiences trying new places but it just didn’t work. That’s when I logged online at 12am on Monday morning to see if I could make an appointment to get waxed before my beach trip the next day. Sure enough, I got an 8:15am appointment and walked in to a staff member who welcomed me and explained some package options that I wasn’t sure of until I actually got the wax (but it was great to know they offered these options). Shortly after I was greeted by my aesthetician, Alana. She was very friendly and welcoming and went straight to waxing (I always get a Brazilian every 4 weeks). The experience was wonderful and Alana was an expert. She made the experience painless and we were aw to keep up a conversation the whole time which isn’t always easy during such an awkward and painful service! I accepted a package and am looking forward to going back to Alana for a painless and convenient brazilian wax!!!

I tried waxing myself and when that became an epic fail I tried EWC based on a recommendation. I decided to get under arms, Brazilian, and full leg. It was well worth the cost and pain. At first I bounced around a bit not knowing much about waxing but soon learned, like in any profession, some are better than others.
Christy is the best!!! It’s uncomfortable getting a Brazilian, your waxer probably has a closer relationship with your ‘v’ then your gyno so having someone that makes you feel comfortable is super important. So not only is her personality great she is really good at what she does. I only go to her and will wait for an opening.
As far as EWC as a whole, a little pricey but for the services well worth it. The hard wax I find to be less painful and if you go to the right person ^^^^ it is quick and clean. Also I am a fan of the ingrown hair serum and the body wash. I use them regularly and have found I can go a little longer in between waxings

I have had Brazilian waxes at other facilities and the pain was so terrible I never went back to them and got turned off for years! I had my first appointment today at EWC and made my next appointment on the way out Does it hurt? Of course it does, but so much less than I expected. A friend came with and was equally happy with her eyebrow wax so much so she purchased a package!

I had been waxed at European Wax Center a few times prior to going today. I was never really satisfied with my wax but continued to go because I had previously bought a pass. I’m going on vacation next week so I decided to give waxing another chance. However, I decided to go with a different waxer and it was a great decision. Based off reviews, I went with Christy. She is excellent at her job and really puts in the time to give you the wax you want. I am more than satisfied with the perfect job that she did, so I bought another pass. She is very knowledgable about waxing, has such a great personality and makes you feel very comfortable. I would recommend anyone to go EWC Wayne and make an appointment with Christy.

Kat is great ! It was my first time there today.
She explained all the products and their purpose before applying them, rather then just throwing them on … The service was quick and pretty painlessI highly recommend this place it’s clean it’s quick and you get what you pay for.

If I could give the waxers (especially Carol) 7 stars I would. HOWEVER, Somebody needs to have a serious talk with the receptionists. I won’t give any names, but there are a couple girls who are extremely unpleasant and not welcoming. As a receptionist, you are the first face people see when we walk into a salon, and especially at a place like this, we want to walk into COMFORT. My friend and I come here very often and we have recommended European to many, but we will not be coming or recommending if these girls continue to work here with attitudes and very little respect to the clients. I’ve seen it happen to others and particularly a couple of days ago while we sat down and waited for our turn, two other ladies were complaining about the same things. MUST BE CHANGED!!!

I will give this place credit for getting me comfortable with waxing my pubic area, but honestly, having tried nearly every girl there, will not go back. I always blamed my skin sensitivities to way I was reacting to the waxes but my new place, I never have a problem. It’s actually too expensive for a chain because there aren’t any great deals for regulars, like a membership or something. The packages save money but unless you want to fork over ³⁰⁰⁄₄₀₀ bucks right there, you’re screwed. Thew new place I go has similar pricing but an autopay membership so you can save money waxing regularly.
But that’s not even the problem here-​the problem here are the waxers. I would leave there, from no matter what waxer, with a terrible wax full of broken hairs and would develop in-​growns every single time. Not just one or two. A field of them. And again-​I blamed myself and my sensitive skin, but since then, I have never had a problem like this at another place. I bought all their very expensive wax items to prevent these ingrown hairs-​the serum, the lotion, the soap-​and I was religiously using the items and they did nothing. The last waxer I went to a few times because she explained to me why I was having so many problems-​she explained broken hairs, etc.-and I thought oh, so all the other waxers here I’ve tried sucked and this girl knows what she’s talking about. But two times with this girl as well, same issue. By this point, I was sincerely convinced it must be me. Even on my chin, which I started waxing-​a field of acne. I had acne here and there of course, during my life time-​a zit here and there-​but never on my chin and never to the degree that I was getting after visiting EWC. It was always so painful and my skin was scarring, I was afraid to ever get waxed again. But since trying a new place, I know better. I haven’t had an ingrown hair from my new esthetician *at ALL.* Someone also told me they put mineral oil in their wax here and that’s not good for the skin, but that’s just heresay. But I really gave this place a year of my business and I am really done with it.

I went here once in March of 2014 after hearing great feedback. I was completely disappointed in the service I received. I want to state I am an avid wax client and I was getting waxed regularly while living in Indianapolis at a spa called The Naked Monkey. The girl who waxed me her was very friendly 100%! Unfortunately there was wax residue left between my legs, on the back of my legs as well as other places. Ok not the worst thing to happen, but the technique she used to remove the wax caused me to have bumps/​ingrown hairs that became infected all in my bikini line. I had to go to a dermatologist and have them lanced and get an antibiotic. Healing took over a month and when I called to make them aware I got an attitude from the girl who answered. I will never go there again and I have warned my friends and my FB friends to not go there.

Just came back from getting a Brazilian and let me tell you not at all painful at least not with the esthetician I had she was very informative and made me feel comfortable all the time i didnt even have to hold my skin taught she did it all. I Highly recommend this place I believe the girls name is Kalin. First time is free or half off the Brazilian. Ill def come back just wish it cost less.

Aja is no longer at this location. She relocated and is now working for European Wax Center’s HQ! As happy as I am for her, my brows just aren’t the same :(

This spot made waxing a surprisingly pleasant experience. Booking was effortless, hours are convenient, service is efficient… And the waxing did not hurt!!! Pricing plans are also wallet-​friendly.

This was excellent! I had my first Brazilian wax here, and it was fantastic!
I was very nervous after hearing all these horror stories about Brazilian waxes, but from the moment I stepped into their posh lobby, I felt comfortable.
Everything is clean and you have your own closed off room with a aesthetician who explains all options and the process that she will go through for the wax.
The wait time was 2 minutes, I stepped into the room, my aesthetician showed me what they will use and started the wax. She let me know she was going start off with a bikini wax, so in case the whole wax was too much, I could stop without a wacky Half waxe result
The actual wax they use must numb pain a little or something, because it didn’t hurt as much as everyone says!
The results are fantastic, and your first wax here is free (or in the case of a Brazilian wax, half off!!)
This is the place to go to avoid those wax horror stories, 5 stars!