Atlantic Heating & Air

Our a/​c furnace a top line goodman installed in2009 had a control board fry, Atlantic was the first people on google and closest to our home. we called without checking any reviews in a mad scramble to get the a/​c fixed ASAP. they were there in less than 20 minutes I was very impressed. after just afew minutes it turned out we had to order parts so we would be without a/​c for a night .the next morning and throughout the day I could not get in contact with the office at all. Around 3pm they arrived with the proper parts to do the repair however the supplier gave them the wrong part. It would be another day in 90 degree heat. The very next day (Friday) there was no parts available in the state. It looks like no a/​c till monday possibly Tuesday .i was very upset. the office personnel at this company went above and beyond and called every supplier and contractor in the greater Charlotte area (over 50 phone calls) and located the part! They got the programmer, control board and microchip all under warranty did a full service and checkup with the initial after hours call charge, diagnose and labor I was under $ 270.00 .a plus in my book, thanks guys great work hopefully I never have to call again but if I do they’ll be on my quick dial