Adventure Skydiving Tennessee

A friend and I did our first tandem jumps here in April. It was awesome!!! The staff was fun and made it a thrilling and humorous experience. I can’t recommend then highly enough! I ordered the video and it was definitely worth the price.

This is where I got my license to skydive. The staff is fantastic. I have been there multiple times and everyone was always very safe while still keeping it fun. I would recommend anyone to safely jump there

I went for my 18^th birthday and it was amazing the people are friendly and excited. Later my grandparents went for their 50^th wedding anniversary and they loved it as well! There is a little bit of a wait. But the atmosphere and the experience is worth it.

Before arriving on a saturday to jump, I had taken all preemptive actions to set up a reservation for a group of 15. They had given me a timeline of: upon arrival there would be 45 minutes of safety briefings and preparation and then approximately 2 hrs to cycle all 15 of us through the jumps. We arrived at 11 and the first of us jumped at 4 and the last of our group did not jump until 6.
Throughout the day, they repeatedly gave us a 1.5 hr wait time. We would wait and then they would repeat the same 1.5 hr wait time. The way they operate is first come, first serve, however they do not make anyone aware of this and blatantly under estimate the wait times.
They are hard to contact when attempting to plan a jump and when dealing with them in person, they are rude, vague, and frustrating. They have zero concern for the way they treat their customers. Additionally, they messed up on my jump package and although they refunded me the difference, it was a reflection of their disorganization. After arriving home, I realized they misspelled my name in the video that I paid huge money for.
The only reason they get away with robbery like this is because skydiving is awesome and the instructors are really cool and fun. So everyone ends up leaving on one of the highest notes of their lives.
If you have no other options on places to jump, arrive at 7:30 in the morning so that you can be first on the list to jump, avoid the miserable people organizing the business, and enjoy the reason you are there.

So, I’ve been there 3 times now and each time I have not been able to jump. The negative review isn’t because I’ve been denied three times-​all three times it was because of weather/​cloud cover which is something they can’t control. What I am disappointed in is the service and organization of the place.
I thought it best that to hold off writing a review until I’ve actually done what I was supposed to do at this business but I don’t think I can hold off any longer. I’m sure they’re quite good at what they do but as a business-​you know, one where it caters to customers it’s simply deplorable.
All three times I’ve been there the staff has been apathetic at best. I suppose they’re used to being disappointed as jumpers themselves when the weather or cloud cover prevents them from jumping but for what I assume to be the majority of people it’s a first time and they’re bummed. Everyone was just left there to just stew without even a half-​hearted ‘sorry.’ I realize, things are beyond their control but you know writing a rain check doesn’t have to be a mechanical affair. At least make me want to come back other than the fact that I paid a lot of money to come. I guess since they know it’s a captive audience they know they really don’t have to give a shit.
My latest visit, my gf and I got a 12 noon reservation, «right when they open.» Now for most businesses when they say «right when we open» it’s their earliest operating hour. We showed up around a quarter until noon and they were completely unready. They didn’t know where the remote was to turn on their monitor, they were restocking t-​shirts-​even getting people waiting to jump to help them out; much worse was that the plane was still fueling, the first group of jumpers weren’t even fitted up and briefed until 12:30 at the earliest. Which meant that the first group of people weren’t even in the air until 1. What’s the point in having a noon reservation time if it doesn’t mean anything?
When you say you open at 12 I assume you’re ready to go-​which means that the staff is there earlier to set up. There were even a few stragglers-​THAT WERE STAFF who came in later than their customers; what’s worse was the fact that they were asking each other where ‘so and so’ was, with the reply being «he should be on his way.» They may be proficient skydivers and videographers but as a business they need to get their act together.

One day, my friend asked me if I wanted to go skydiving. Of course I had skydiving down on my bucket list but now I was being faced with the real real real possibility of going! After a bit of thought, I decided to for it! My friend was going again and if she loved it so much the first time, I could definitely do it. We had a group of 10 people and planned for the first jump of the day on Saturday at 8am. We wanted to be sure to arrive on time and we ended up actually being the first to arrive– even before the Skydiving Crew! The location is about 1.5−2 hours away from Nashville depending where you are in Nashville. Since skydiving is a weather dependent sport, we had to wait about 1.5 hours for the fog to pass through.
During that time, we signed all of our waivers that basically said that they would not be responsible if anything happened to us and that no one could sue them. We watched a video as well since most people do not take the time to read what they are signing (except our lawyer friends). :) They were reading for all the rest of us. When you pay for your skydiving, you are only paying to fall from 10,000 feet. If you wanted to double your free fall time, you can jump from 14,000 feet for an additional $ 10. WELL WORTH IT. All of us paid the extra $ 10. Then, if you want a video and stills from your jump, that is additional $ 159. If you’re going in a group, they will offer it to you all for $ 95. I talked them down another $ 5 to make it $ 90. Yes, super pricey but it’s definitely worth it so that you can watch your experience and show your friends and family. I’ve already watched it several times and I know that all my friends want to see it!
It’s a very informal place and the waiting area has two couches but many of the crew members had dogs that shed so I couldn’t sit on the couches. I stayed outside most of the time. They said to wear comfortable clothes and I couldn’t agree more! I wore tights, sweatshirt, and tennis shoes. You’re going up 14,000 feet so it’ll be cooler if even it’s hot outside. We had someone in our group wear very short shorts and boots. Please do not do that! They prepped up and we went in loads of 3 people. Keep this in mind because we had to break up into groups on the spot and it would have been nice to know ahead of time. It avoids uncomfortable decisions in having to pick and choose within the group. We had ten so we broke it up into two groups of three and two groups of two so that no one would go alone. They were not very accommodating and said that they would «try but no guarantees.» We understood only after she explained the reasoning behind the group of three rule. This took inquiring because she was not informing us of the reasons but being very short. The reason they can only do loads of three is because since we are going tandem, that equals 6 people and if you have a videographer, that is an additional person for each person who bought a video. There are weight restrictions as well. The lady checking us in should have been friendlier and explained things more clearly especially for first-​timers. Because of the way she treated us and especially my friend that will be addressed next, I couldn’t give it 5 stars. Keep in mind– the skydiving experience was 10 stars but the customer service with this particular lady was not professional and therefore I had to give it 4 stars.
Even though we went in a group, everyone had to make their reservation and to request to be in the «T.Vo» group. My friend S followed instructions and even called twice to confirm. The company called her as well and confirmed the reservation. Then, when we checked in– the lady told my friend that she didn’t have a reservation! My friend was very upset and when she was trying to show the lady that the fee had been deducted from her bank account, the lady told my friend that she needed to go and get her credit card from the car. The booking company had booked my friend for a jump in Georgia! Once things were cleared up, things were much better but it was very awkward with them to say the least.
My instructor, Dan and videographer, Nick were the BEST! My instructor had been jumping for 10 years and actually lives in San Francisco. He was in Nashville for the summer helping out the owner. Dan was fantastic and I HIGHLY recommend asking for him. I wish that they had a place for tips and a way to give it directly to them. I wanted to tip my instructor and videographer but I didn’t see them again and didn’t know the proper etiquette for it. When I went zip lining, they had envelopes you could put it in and put the names of WHO you would like to give the tips to. I think that they should definitely do that in the future.
The skydiving part was FANTASTIC!!! Dan prepared me w/​everything I needed to do while in the air. I enjoyed the free fall and parachuting so much. It was one of the best experiences of my life. I hope you’ll think about doing it and let me know if you have any questions.