We had a complicated move from Mequon, Wisconsin to Little Rock Arkansas with a large 5 bedroom home. Since we were going into an apartment while we remodeled a home we bought in Little Rock, we had Five Star pack us in Milwaukee, and put our contents into storage. They sent several packers and they were all excellent and careful. Everything was very well marked on the boxes so we knew what everything was when we unpacked. We originally thought our contents would be about 6 months in storage, but it ended up being close to a year in storage. When our house was finally finished, the movers brought all of our contents to Little Rock. Everything was in perfect shape and we didn’t have any broken or missing items. They were professional and exceeded our expectations. They showed up exactly when promised on both ends and did a good job with communications all along the way. I would highly recommend this moving company.
Nancy B.
Classificação do local: 1 Milwaukee, WI
So disappointing! Initial contact was great and attentive however, that all changed after my boxes were loaded onto the truck. Two weeks later and no Updated, I Found out that my boxes were still in a warehouse. Eventually they were loaded on another truck only to find out the driver was making six stops in six different states. Delays and more delays. Finally two random trucks show up with damaged boxes, damaged furniture, and lost boxes. The driver had no clue and more importantly neither did five star movers. Now no news, no contact. I was only told to wait because they couldn’t reach the trucking company. Now I realize why he made me pay cash and he focused on insurance as being 60 cents per pound. What a sham obviously this happens way too often. Nonetheless my boxes and my personal items are lost. No word from 5 star. Never trust your move to this company. Shame on you!