PromptMed Urgent Care

Excellent care. I’m new to the area so I found them via my health insurance. Went in feeling awful and had no wait. Very courteous, thorough and professional. Left with diagnosis and prescription sent directly to pharmacy by my house. Doctor also gave me directions from my home to nearest ER should my kidney stone act up. I’d definitely go back here and highly recommend them.

This was the best experience I’ve ever had at an urgent care. Clean, affordable, quick…

Clean facility, great staff, quick and efficient service. I will only go to and refer PromptMed for acute/​urgent care.

Been here a few times and have never waited over 5 minutes to be seen. Very nice staff.

As I was driving north I knew something felt wrong with me but I wasn’t sure what. I saw this place and pulled over. I really lucked out. The place is clean, everyone is super friendly, and things went by vey quickly. I couldn’t have waited more than five minutes. It was a very pleasant experience and I know next time I have an issue that I’ll be coming back to get it checked out here.

This is a great facility. I walked in on a weekday, expecting to wait forever. To my surprise, someone took care of me promptly. Not only was it fast to be seen, but everyone there was polite. I can’t say enough about this place. I just hope it stays open long enough to keep using it!

Probably the best urgent care facility that I have ever been to. Service was courteous and professional, location was spotlessly clean and the doctor and staff were very knowledgeable. No issues at all with billing or charges — things really could not have gone better considering the circumstances. Thanks PromptMed!

Yep, 5 stars. Because this place couldn’t get better. People are professional, pleasant, discrete, and the place is actually clean! This isn’t your run in the mill walk-​in clinic. I mean, they have a wine cooler full of water and a Keurig machine for Christ’s sake (I happened to grab a water, it tasted splendid). I saw a PA on Easter Sunday, who was super knowledgable and helpful. It sounded like they have MD’s there on the weekdays. I was a walk-​in and was seen in a timely manner. I even got a free gift on the way out! I won’t say what it is, so you’ll have to go and find out yourself.
These clinics depend on people to visit them in order to get reimbursements from the government and stay in business, as opposed to many hospitals, which will overcharge you and bleed you dry. I suggest giving them a shot.

Great location easy to find, pleasant staff, clean and fast service!

I was up visiting family in Waukegan the first week in January having a great meal cooking together when I stupidly tried to break the plastic tab off a bottle with a steak knife. The knife went right into my hand and I freaked out. Lucky for me my sister told me about this new place called PromptMed Urgent Care which was open until 8p.m. and they had discounts for cash paying patients who don’t have insurance such as myself. My sister drove me over there and I got right in with literally no wait. The people there were so friendly and kind. The doctor was very knowledgeable, easy to talk to and quick to stitch me up and give me a tetanus shot before I was on my way. I was out of there in less than an hour which was crazy amazing.
The facility was super clean with big flat screen tv’s in every room. They offer you fresh Keurig coffee and bottled water for free which was unexpected. I asked the medical assistant what other kind of stuff they did there and was surprised to find out that they treat just about everything and anything as long as its not life threatening. They even do x-​rays which seems really convenient.
I would definitely recommend PromptMed Urgent Care to anyone who needs to see a doctor. I have never been to a medical facility this clean and nice where the people were all super friendly and really fast to take care of you. It was a great experience even though I did a dumb thing.