Wauconda Car Care & Tire

took my car in to have a bent rim and tire replaced,
Ended up charging me for 2 lower control arms, new rim, tire and alignment
Almost $ 800.00 later Car is back on the road.
Here is the funny part.
I just had the control arms replaced 3 months earlier at another shop and they gave me the old ones to see… Whats wrong with this picture???
Guess I will take it back in 3 months for my qrtly control arm replacement.

Had a very good experience with my first visit to Wauconda Car Care. Had to get tires on my son’s truck on short notice (home from college on break and heading back). They were able to get the tires installed, oil changed and truck washed all on a Sunday afternoon. Plan to go back for future automotive needs.

Stole an item from my car while the oil was being changed. Stay away!

I have had my oil changed and tires rotated here on several occasions and have always been highly satisfied. Yesterday I had a tire replaced and was again highly satisfied. The staff is courteous and professional and work to get you in and out as quickly as possible. The waiting room is very clean and has lots of seating. I feel like their prices are very fair and they don’t try to up-​sell you on things that you don’t need.

Brought my truck in too have a tire repaired, ended up buying a new tire, all well so far! Till performed a truck wash with out asking me, drive home go to turn my radio on next day, and find out my antenna is missing and Brocken off. l contacted them and said they would take care of it, by phone message to me. So that I called and talked to the manager he asked me to check my vehicle one more time, for hemd hawed and come back to they’re business on 2 days so he personally could look at it, because he didn’t believe me. So i drove to a local Toyota dealer had them look at it and they said it was broken off, but they could fix it by drilling out the broken part and installing a new Toyota antenna and they did it while I waited, to a summ of 188.38 dollars, and now have a working radio again. So I brought back the bill to them and no they weren’t going to pay for it, only if they repaired it would they fix it now. SORRY YOU BROKE MY ANTENNA I SOULD HAVE A SAY SO WHO REPAIRS IT. Your mechanics are not Toyota certified to work on warranted vehicles nor are certified by Toyota to work on Toyota trucks, other than to change oil or tires, seems you can’t even read because your sign says to remove the antenna before entering the car wash !! And you didn’t, so you can’t follow your own directions, and what a surprise, you don’t honor your screw ups. I would never recommend this company.

I regularly get my oil changed here and love it because they perform the service without pressure to spend more money. They are always honest about the work that needs to be done, but don’t try to convince me to get the job done right at that moment. They provide quotes without obligation or pressure to purchase. Very hard to find these days!

My boyfriend recently went to Wauconda tire to have his tires changed. They told him the bolts were rusted over and they could not get the tire off. Apparently, they even broke one of their tools trying to get the bolt off. After he got home, one of our neighbors took a look and was able to get all the bolts off and change the tires with general house hold tools. I guess Wauconda tire didn’t feel like working that day or something but have now lost our business.

Ordered new tires and had my car’s transmission oil changed. Pro staff, family owned and they washed my car afterwards as a courtesy. Highly recommend.

Clean shop, female friendly, non-​condescending mechanics with good attitudes, and honest service. Great hours, very well maintained facility. Owners definitely take pride in their work. Will return for future service as needed. Complimentary car wash with service.

I’ve always been impressed by the friendly service here. The same owners own the Lube Plus (like Jiffy Lube) and the Wauconda Car Wash. Everyone is professional and they’ve even given me a lift home a couple of times. Also have seen the same faces for over ten years so they must be happy working there. Oh, when I get work done, they usually run my car through the car wash, which is a nice perk!

If you’re a human being you know how frustrating it can be to find a mechanic’s shop you can trust. Well in my several experiences with Wauconda Car Care they have earned that trust. They have always been straight with us and even fixed something for free because it was related to other repairs they had done, even though those repairs were months prior. Pretty awesome. Everyone there is friendly as well. They don’t treat you like an idiot for not knowing the ins and outs of cars as well as they do.
We’re loyal customers. This is the only place we’ll go. Highly recommended.

Good service, reasonable prices. Went here once for a tire patch, got me right in and was $ 20. Another time for broken exhaust hanger, got right in and charged $ 25.