Bay City Tow

This dude quoted me $ 195 to tow a motorcycle 3 miles — where as everyone else is $ 60-​$ 75 — he is insane

My car broke down in Santa Cruz a few months ago. I called Bay City Tow and their guy actually diagnosed my problem over the phone. I fixed the problem and didn’t need the tow after all. These guys are rad!

In December of 2005 I drove north to visit family, sadly I totaled my car, I was taken in an ambulance and bay city tow was there at the scene. Because I was taken in the ambulance, I was not able to clear out my valuables. I went to bay city tow the next day to clean out my car as it was totaled so I could not drive it home. My mother was the owner of the car and since I was 200 miles away from her and home they would not let me near the car. Finally after my mom faxed over documents (after I had to leave for home) my cousin was able to go in my car and claim my things, well my things were gone!!! Including a 1200 dollar sound system and 300 dollar necklace that was in a package getting ready to be mailed to the manufacture to be cleaned. Employees at bay city tow had stolen my expensive personal items! Or they had left my car open to be robbed. Bay city tow did nothing, nor did the police. I urge you to beware of getting your car towed by these thieves!!! As they have probably stolen from many people.

Tow truck showed up very quickly and «Red», the driver was extremely nice and helped me get my car to the best auto shop in town. They will also bill State Farm directly which is great. I’ll definitely use them in the future (although I hope I don’t need to!).

I had to call a tow truck on a Sunday evening around 5:30 pm to tow my daughters car from E Cliff in Live Oak area. I called two different towing companies. The first one (Bay City Tow) said it would cost me $ 75 for the tow across town and that it might be an hour or more until the truck could reach us. I called another local company… they wanted $ 85 for the first ½ hr and $ 2.83 per MINUTE after that… and again at least an hour wait. I called Bay City back, confirmed $ 75 was still the price and scheduled them to come at their earliest convenience. They arrived in about 30 minutes (earlier than they thought). The driver, Jeff, was awesome. He suggested a mechanic (we are new to the area) and agreed to drop the car off there and put the key in the night drop for us. He was friendly, professional and the customer service was great! I’d recommend BAY CITY TOW!