US Post Office

I received a text message from USPS saying they attempted to deliver a package to me but could not because the address was incomplete. Hmm they had to have my address to look me up to text me that they had an incomplete address. I tried to find information on the usps website, nothing. Attempted to use the email option, none of the select boxes came close to my issue. Tried calling the 1800 number, got stuck in a loop, never did figure out how to speak with someone.
By the time I called my post office I was pretty wound up. The person I spoke with was fantastic, handled my questions with ease. The answer was: an item was sent to my address, but the addressee had a different name. Since it was not my mail, the postman returned it coding it undeliverable as addressed, and the computer generated the very confusing text message.

If you need to use the window here, be prepared for a wait; I consistently wait 2x to 3x as long as at other PO’s in the Capital Region.
Ever seen those Soviet-​era pictures of Russian bread lines? That’s what it feels like.
Once got in an argument with a postal worker because she refused to ship a box I bought at a fed ex store because it had a brand name of a competitor printed on it. I had to go back to my office, black out the offending name, and then stand in the russian bread line again. I made loud comments about this kind of bullshit explaining why the postal service is losing a billion a year — to her credit, the employee has been nice to me after that event, despite my whining.
And don’t even think about letting your dog whiz on their lawn, somebody will come out and tear your head off, despite their having no signs warning off dog walkers.
All in all, a dreary experience that really makes you appreciate fed ex.

The staff here is very nice and always helpful if you have any questions. There always seems to be a spur of people every few minutes. The mail boxes outside and inside aren’t labeled which i always very annoying.