TNT Dental Care PC

I like TNT dental care. Today I did root canal treatment there. The staff are so friendly! Very nice service and comfortable environment. I did not feel much pain. Doctor Duong is very good and professional. I am so lucky to find the right dentist. I highly recommend this place~^^

I can only say good things about TNT. I have a HUGE phobia of going to the dentist, and because of that I’ve avoided going for 6+ years. I went in for a cleaning and expressed some disappointment with the color, shape, and size of my front teeth. After a short chat, I was scheduled for 3 appointments within the next 5 days.
5 days and 9 fillings later I’m on the other side and I couldn’t be more happy. I should also note that I have a high tolerance to the numbing due to weird hereditary genes. Most dentists in the past have not listened to me, associating my request with a non-​existent former drug habit they assume I had. Not TNT, I was a blubbering numb mess, and I couldn’t be more elated. I’m already scheduling an appointment for my husband, friends, and family. Xoxo TNT!

Dr. Tracey and staff– so nice! I had been dreading returning to the dentist and they made it easy peasey. I highly recommend!

Both my mother and I have been coming to this office for a few years now and I cannot say enough about this wonderful office. The staff is very friendly and get to know you by name. The hygienist and dental assistant are incredibly thorough. Dr. Duong and Dr. Lai have always treated us well and provided excellent care. Even during times of dental emergencies, they have always made time to fit us in. I will not go anywhere else.

My wife and I moved to Watertown recently and was referred here by a friend. BEST referral ever as I have never experienced such superior service and professionalism from a dentist’s office before. The staff there is amazing, they get you in and out, and always do so with such efficiency in handling whatever you’re there for. My wife and I are lifers at TNT and are so happy to have a dentist’s office that negates all of the stereotypical fears and concerns of going to the dentist!

These people make me like going to the dentist. I don’t think there’s anything else I need to say.

Very helpful and friendly staff, very understanding and gentle doctors and assistants. Definitely a corrective experience for me vs. other dentists! Glad to have insurance they take: D

I tried making an appointment with Watertown Dental, but their first opening was over a month out. I was pretty sure I had a cavity so I wanted to see someone sooner than that. I called in the morning and was told I could come in right away (woohoo!). I had my initial visit /​x-​rays /​teeth cleaning done and fillings set up for next week. Dr. Duong really took the time to answer all my questions and make recommendations. Also, they have private parking.

I recently came in for a visit and was informed that I had a cavity. Since it’s the holidays, I wanted to wait until after all the crazy eating to get any work done. However, I was informed by Dr. Duong and Sabrina that I should get it done within this calendar year because I had already paid this year’s deductible for cavities. I had a cavity earlier this year. So, I got my cavities, turned out that I actually had two, filled after the Thanksgiving holiday. I’m very thankful to the staff here for helping patients make financially savvy decisions. I never expected a doctor/​dental office to help me save a couple of dollars. They definitely go the extra mile here for their patients.

When you find a great Dentist, best to stick with them… and Drs. Lai and Duong are awesome. Dr Duong is very good with explaining what will be done and what is best. He is very meticuolus in his work and very accomodating. Had my 5^th crown added a couple of weeks back… one requiring my first root canal. Dr D recommended an excellent Endodontics in Dr Jones (another big thumbs up with Premier Endodontics,
). Also, by far the best dental cleanings … ask for Patty!
No hesitations on recommending these Dental teams!

I would like to say that Dr. Duong is a good professional; I could say as a patient I feel really comfortable with him. He is really funny and explain every single detail of the treatment plan. Before I was scared of the dentist, my daughters also but he makes us to relax which is not easy at all. Moreover, he did an excellent job with my mom dentures; she is really happy now. The office staff in general are very polite and professional; Dr. Lai, Desiree, and everyone else in the office.

«TNT is probably one of the best dental groups I’ve been to. They have a very professional staff and I would recommend them to anyone!»

Dr. Hien T. Duong at TNT Dental is the best dentist I ever had, and I have had a lot of dentists. I came to them with a ton of dental issues. They took care of them all at my pace and with amazing skill. Dr. Hien T. Duong, Tracey and all the assistants are awesome. Their level of professionalism is superb. I’m a real patient. Just ask them for «Tim’s» cell number, call me, and I’ll be happy to talk to you about them. They make me feel like part of their family. Even with all the talent, they remain down to earth, normal, and fun. I can’t say enough about them. I wish I found them sooner in life. Tim

It seems as though my review was removed… I’m back to add the review again because TNT deserves it!
Dr. Duong gave up his lunch in order to treat me for an emergency root canal, despite the fact that I had never been to his office before and that I called him at 9 o’clock in the morning on the day of. Because my insurance didn’t cover the cost, he offered me an extremely generous discount (though he earned every penny of what he originally charged!) and provided me with a payment-​plan option. Since my first visit, I have been seen by Dr. Lai as well and I don’t hesitate to say that these are two of the most professional, considerate, and kind-​hearted people around, on top of being excellent dentists. Although I now have insurance that covers visits to a number of dentists throughout Boston, I am happier paying out of pocket to see Dr. Duong and Dr. Lai. I don’t write a lot of Unilocal reviews– and I never imagined I’d write one for a dentists office— but the fact is these guys deserve it!

Summary: Don’t let the façade fool you, the folks at TNT Dental are excellent
I typically don’t write reviews, and the very few times I have it’s because I try to help others from getting screwed. This is not that type of review, although it might help you avoid other subpar dentists. I moved to Watertown close to two years ago and tried to pick out a dentist (not TNT Dental) based primarily on how nice the building was and what the hours of operation were. That was a mistake, I found that although the hygienist was good, the dentist was not (told me I had multiple cavities when I had none in my life, didn’t spend much time getting to know me or my situation, clearly was trying to oversell me things I didn’t really need like fluoride/​teeth cleaning, etc.). Somewhat reluctantly I made an appointment for the fillings there but thanks to online reviews found that others had similar situations and I decided to get a second opinion first. This is where TNT Dental comes into the picture.
At the time my girlfriend found TNT Dental and said the dentists were great. I was a little hesitant because I’m not a fan of the New England old houses converted into businesses (or apartments — but that’s another rant about Boston’s terrible housing). However, I went anyway and I’m very glad I did.
The folks at TNT Dental are very friendly, warm, and just plain good dentists. TNT dental is primarily run and operated by a wife & husband team (both dentists) which makes the place feel much like a family and not a business. In the waiting room there was almost no one which I thought was strange, because any great dentist should have it packed at all times. In retrospect, this is very likely because Watertown is full of dentists and the façade is not the nicest (sort of seems sketchy). However, from my experience I can tell you these folks are legit and the service is excellent. The equipment is modern, although it’s a little funny getting your teeth cleaned/​fixed in what I imagine was probably someone’s old house, it kind of grows on you. However, all the important things are there (good dentists, decent equipment, etc.).
When they double checked to see if I in fact had 4 cavities they found only one actual cavity (which was actually pretty bad, and in a terrible spot on the side and back of my wisdom tooth). I figured the wisdom tooth would probably have to get removed but Dr. Duong was able to fill it. I can tell you it was pretty amazingly he was able to do that given how hard it is to get a pair of hands back there (e.g. that’s why I have the cavity in the first place — because I can’t reach with my toothbrush). Anyway, I was a little skittish given that this was my first cavity but Dr. Duong was able to make me feel at ease. This was in part because I felt they were experienced and would take the time to do a good job but also because they both have a good sense of humor that made me feel comfortable. Every experience since I’ve had similar excellent service.
So if you’re like me and you just moved to the Watertown/​Newton area I would highly recommend looking past the building and giving these dentists a shot.
* At the time I’m writing this there is nothing but 5 star ratings for these folks, and I can tell you that it is no coincidence, they work hard and treat you well. Since I believe in treating others like I’m treated that’s why I’m writing this (long) but highly enthusiastic review in the first place — in order to pay it forward. Great job TNT Dental, keep it up!

I hate going to the dentist. Something about the sound of those drills. But I have to say that Dr. Duong and his staff are great. They explain everything they are doing and put me at ease. I broke a tooth and needed a new crown. Came through it with no pain.