Middlesex Movers

Leo and his team moved us from Apartment to new Home. Leo came home to give a quote and to my surprise, the final amount was far less than the quote. Instead of 3 member team which he quoted, he brought a 4 member team. It was a little more per hour but a lot faster. Thank you Leo.

I worked with Leo to plan my move in Somerville. Both he and his team were professional, courteous and efficient. They came prepared for anything (a box spring ended up needing to be hoisted up to the third floor which they handled without missing a beat) and ended up completing the job exactly on Leo’s estimate. I’ll be sure to call them for my next move.

When you look into moving companies, it is so hard to determine who is good and who is bad. No one really know how long the moving will take, how difficult the moving will be from both ends, etc. I am here to tell you I have had nothing but a good experience (twice) with this company.
The first time, we had to sell my mom’s house and we were not done going through all her stuff. We needed to store and move the remaining stuff until we could get her to her new housing. The two gentlemen who came were very professional. They marked all the boxes and had me go through them and sign off on it all.
We stored her stuff for about 2 years and the price was very reasonable. When it came time to move mom to her permanent residence, we hired them to bring her stuff to the new storage space and to go get all her stuff from the apartment she was in at the time.
Again, they were very good and showed me all the stuff we stored and I needed to check it and sign off on it. They also moved her from her apartment to her new condo. They were very kind and put everything where it needed to go and basically set up her apartment for her. Although we did not have major expensive things, everything came in one piece and no walls were damaged on the way out or in.
My neighbor (who teaches here but lives in NY) needed to move. I recommended this company. She LOVED them and called me to thank me. They not only moved and stored her things from here but she used them when she hold her home in NY and moved permanently here.
The prices are competitive with other companies.

DO NOT USE THESE MOVERS. If I could submit this review with negative stars, I would.
Initially, they give the impression that they are professional, experienced, fair and organized. All UNTRUE. Of all the moving companies I solicited quotes from, Middlesex were the only ones who actually came to my home to visually assess what equipment/​resources would be needed, and how long it would take. And they STILL screwed it up: They over-​charged me because he underestimated how long it would take. I was promised one truck and a crew of 4 «professional, experienced movers». I got 1 experienced mover, 1 young-​ish semi-​experienced «guy», 1 «mover-​in-​training» and 1 older, part-​time «used-​to-​be-​a-​mover-​now-​out-​of-​a-​job-​and-​need-​money» guy. None of them were anywhere near professional. Half-​way through loading the truck, I was told that we were probably going to have to call for another truck — this one was not a large-​enough capacity. Shouldn’t that have been ascertained during the quote process? Thankfully, after I expressed my strong disagreement, they were able to do it all in one. Imagine that…
Manny, the one who was experienced, led the crew. He also led them through at least 20 cigarette breaks, and led himself through a nice long chat with the cable guy at my new place, while the other 3 nitwits bumbled through unloading the truck. Several of my things were damaged — none of which were replaced or compensated for.
When I called the company to speak with them, I spoke with Leo (the vice president) was shocked at his reaction: he actually argued with me. I told him I was dissatisfied with the movers’ performance, and that I had been over-​charged since the written quote I was given was well-​under what the final invoice was because it took them much longer than anticipated. I told him that it wasn’t my problem that Mike, who quoted out the job (and incidentally, the president of the company), underestimated the time it would take — he came to my home and SAW everything. The time estimate was his responsibility and he undershot. Again, Leo argued with me.
I told him that I was not happy with the crew — that I was promised «professional and experienced» movers and that was absolutely not what I received. He argued with me, essentially telling me that I was wrong. That one of them was his nephew and a «damned hard worker». I told him that I don’t doubt he works hard, but he is not an experienced, professional mover, and that is what I was promised.
Leo told me he’d have to confer with Mike and that he’d call me back. He never did. I called and left 2 messages for Leo to please return my call — never happened.
Now, my story is NOTHING compared to what they did to a friend of mine — I’m hoping she posts her own review but in a nutshell: She was scheduled for an 8AM move on a Friday. They called last minute to move to Saturday. Then they called last minute Saturday to move to Sunday. They called Sunday morning to move out an hour. Then they called Sunday late-​morning to cancel altogether, telling her their next earliest availability would be Tuesday. TUESDAY? Mind you — this entire time she’s totally packed and ready to move — no dishes, clothes, toiletries, food, etc… Totally unacceptable.
I’m telling you: do NOT use this company. They are horrible.