I have been a big lots before. I was not prepared for what I encountered when I walked through those doors today. I was in total shock. Big lots corporate needs to come down and close this store. I really don’t know where to start. Guess I’ll start with the smell, it had a weird lingering 3 day old skunk smell in the store. The floors were dirty, they needed a good mopping and sweeping, I got it, it’s watertown, and the snow here sucks, but that still no excuse, take pride people! The area rugs looked like they have not been touched in weeks, plus they were all crooked on the floors like no one cared. The shelving in the store was old and stained, not just in one place but all over. There were empty boxes laying around that some employee left after stocking shelves. I found broken items on the shelves, open toys on the shelves, whole isles only half filled. I have been to other big lots before and I would return to them, but I would never set foot in this place again!