Be careful! I went to Mr. Fix it and an Eastern man told me the fee was $ 155 plus tax. I told him I had just read reviews that it was under 100 and he said: — «That’s for a smaller phone»(even though one recent Unilocal review said it was a 6, which I mentioned to him). — «We’re the only ones in the area who will do it for you and all others you’ll have to mail your phone. You’ll loose all your data.»(There are FOUR other locations that fix glass and that’s just in the mall). — I asked if he had a price list and pointed out that even Apple was less than $ 100 and he said«Then go to Apple then. You gotta a problem? Talk to my boss about it.» He was very rude and tried to make it seem as though no one would fix my phone in the area but him. I want to point out I was extremely polite to each comment and just walked away. I researched other places in the mall and to save time for others, this is what they told me: 136– Simply Mac(but they had no tech guy until Black Friday) 155– Mr. Fix It 160– Kiosk 1 145– Kiosk Cell ASX(no tax if you pay cash). So I went with Cell ASX. The Asian woman who helped me was polite, friendly, and efficient. I asked for her card so I could write an awesome review— the card said«Mr. Fix It!» Morale of the story? If you get high balled at the store front desk, I guess go to the kiosk, cause depending on which place you go— prices– and service, will vary! PS(No sound issues with my phone so far as were mentioned in a previous review, but I did check it before I left to be sure).
Evan B.
Classificação do local: 5 Mystic, CT
These guys are FANTASTIC! I went to another location in this mall(which shall not be named) for a repair — and I will never get the many hours, much consternation and added expense to my life back. Yet, when I went to Mr. Fix It for a simple question, Jason and the team made a repair that, in turn, made my life far easier — and for free!(And out of sympathy for my experience with the other guys.) While there, I spoke with another long-time customer who confirmed that Mr. Fix It is a location where a dedicated team of knowledgeable professionals will expertly fix all that is wrong with a cell phone, tablet or similar device, in a timely manner, for a reasonable price. GONOWHEREELSEBUTTOMR. FIXIT!
Katie K.
Classificação do local: 4 Ledyard, CT
I only left about 30 minutes ago so I am hoping this works out. At first I thought it was a bit shady because I asked him if he could fix my phone and before he even told me yes or the price he started trying to fix it(My screen cracked on my iphone 6). He lectured me that I should not go for the cheaper kiosks because they use old parts and Mr Fix it uses new parts. The cheapest kiosk was 95 $ and Mr. Fix it was 110. I was able to get him down to 100 by asking for a student or triple a discount and so it was definitely worth it to go to an actual store rather than a kiosk for 5 $ more. It only took 20 minutes. He also put a free glass screen protector on my phone so as long as my phone holds up I will be very pleased. I know the real mac store does it for 116 so this was a good deal. I would suggest it.
Malyna K.
Classificação do local: 4 Norwich, CT
My experience with Mr. Fix it was good overall. I had dropped my phone and cracked the screen on my iphone 6. I called around for quotes and based on reviews and price, decided to bring my phone here. When, I brought my phone here, the worker quoted me HIGHER than what I was told over the phone. When I brought this up, he ended up agreeing to charge the phone price. The screen looked like new when I picked it up. I realized afterward that I could not hear other people and people could not hear me when I received and made phone calls. My phone calls were working before bringing it to Mr. Fix it! I was pretty annoyed at the time that I had to bring it back, but they fixed it no problem under 30 minutes and free of charge. These were minor drawbacks, but I would most likely go back.
Eric R.
Classificação do local: 5 Montville, CT
Smashed my screen on my iPhone 4s. Heard about this business through a friend that works at the mall, 60 bucks and 30 min later my phone was brand new. I will never use another service to repair my phone(hopefully it won’t be needed) I have a couple of friends who used other retailers and kiosk venders and their experience was horrible. Not the case with Mr. Fix It!!! 2 thumbs up