Lowe’s Home Improvement

The third shift stockers are the best. All the items are on the shelf in the proper manner (A fact that is greatly underappreciated). I had only one problem one of them was a portly Mulatto fellow he did not seem to care for or about his job but thank heaven he seems to be gone. I hope he is forced to clean up after children in some sort of school setting. Caution I have seen this guy in electrical, tools/​hardware/​plumbing and flooring. Day time staff is ok but not in any way as good as the night crew.

Went into Lowes Waterford as I always do looking for lumber to build a new shed, as I walked through the lumber section with my list I was approached by and employee to see if I needed assistance and I welcomed it.
He then turned me over to an outstanding employee by the name of Ken Heath not only did he point me in the right direction but he actually walked me throughout the lumber area making helpful suggestions and assisting me with loading the cart with a lot of heavy wood. When all wood was chosen and I would be responsible for all of the detailed cuts at home Ken Heath offered to cut some on site… wait it gets better. Ken Heath the asked me for the LIST of detailed cuts and offered to make all the cuts for me and said if I had any shopping to do he would complete them and call me in an hour when they were done… I am a novice with building and Ken made my experience with this already complicated project a much easier process. He also went out of his way to loan me his own straps for the plywood that he also helped me load.
If Lowes continues to hire superior employees like Ken Heath all of the competition will be out of business.
As far as I am concerned there is no other competitors.
Thank you Ken Heath your management should be great full to have you.

They welcome me and my dog. We will be back often!
I’ve been to this Lowe’s several times over the last weeks. The staff has always been helpful, knowledgeable and friendly. I’m very happy with their selection and prices.
Thanks for being great!

Excellent Kitchen Design Staff — best in town! They are professional and very creative designers. Make an appointment and they will give you their full attention.

Wouldn’t it be nice if one employee would have taken the time to ask me if I needed help? Oh that’s right… They were too busy hanging out at the customer service desk telling stories and laughing.
A smile goes along way when walking past customers.
Home Depot is a mile up the road. I’m going to take my business and money there.

I usually have a good shopping experience here but the other day was truly exceptional. I went in to the contracting station to pay for a fencing job. The associate who always deals with fencing was extremely courteous, as he was when I bought fencing before. I just bought a new house so I needed a lot of supplies. I then went to the ride-​on lawn mowing area and was help by a nice worker. He explained how to properly care for the tractor I was interested in and even went into the back to take a picture of the actual mower that would be sent to me the next day. He spent 30 minutes with me talking about use and maintenance of this tractor and he didn’t even sigh, role his eyes, or make me feel like I needed to speed things up. He was even sweet to my three children. Another worker came up to check on me while I was finishing up because she had sent me to this area to talk to the associate about lawn mowers. I liked that she returned to make sure all was well. She and the gentleman worker both escorted me to the front because I was at this point carrying my baby while pushing a carriage, so they offered to help me to the front. Super nice! To Jay and the lady worker who helped me that day (I’m sorry I forgot your name), I thank you for all your help and kindness!
Btw, I did end up buying a Troy built ride-​on mower and the mulching abilities are amazing! I know this because the instructions that I accidentally left on top of the engine fell off as I used it the first time and immediately went under my mower, completely shredding it. That part of my yard is covered in beautifully mulched instructions. I didn’t know paper could look nice in a yard.

Ordered a washer online a few months ago; delivery was prompt and well-​executed.
Ordered a dryer just last night (a Friday evening around 6 p.m.) and was told I would get a call Sat. to schedule delivery.
The truck showed up in my driveway Sat. morning with my dryer! They had nudged my order in with their other Saturday deliveries.
Two guys were polite, efficient (told me the cord I’d ordered was the wrong one), and made the old cord work with the new appliance. They gently unpinned the door hinges to get the thing in, and replaced same.
They helped me close the bulkhead door when leaving.
All in all, fantastic customer service.