Walmart

I’m not really a fan of Walmart, probably because the stores are usually busy and don’t always have what you are looking for. The week before I came in for some dressy black shoelaces. I must of had the I have no clue where to find it look. This nice woman who had dark hair and an unusual name, (I think it was Lowelita, or close to it), asked me if she could help find something. I told her I was looking for laces. She gave me very specific directions on how to find them. I had no trouble finding where they were. I got them and went back to the front of the store. The same friendly lady greeted me and had me come to her register to check out. She was happy I found what I was looking for. When I got home, we discovered they were dark brown not black. It was a week later I managed to come back to return them. I saw the line at the front service desk and thought I would have a long wait, but was pleasantly surprised to see the line move fast. The associates at the desk were friendly and efficient. All in all two pleasant experiences even though I couldn’t find the right shade both times. I minused 1 star because the shoelace rack wasn’t very organized

I go to this Walmart just because it’s convenient. Nothing’s ever stocked, things are disorganized, there isn’t a self checkout (as expected in Waterbury), it’s hard to find an employee (when you do they are miserables), and the checkout lines are always long. I prefer to drive the extra 30 minutes and go to the Walmart in Naugatuck.

It’s a terrible section of Waterbury. So that has to be considered.
The parking lot usually smells like someone is always smoking marijuana. It’s a real bad when I have walk my daughter across it.
ANYTIME you want to get paint mixed, its usually an 1 hour wait. No one has ever been there and its take someone forever to get a qualified person to operate the mixer.
I bought a battery at Walmart. It died 7 months later (has a 2-​year free replacement). I brought it back, they tested it with their machine and said it was fine (plus now it was recharged). I go to leave work a month later and the battery is dead again. This time I’m 10 miles from the Walmart and I had to instead walk ½ mile to Advanced Auto Zone to get a replacement battery A. I had no choice.
I walk back. Swap it. Car runs fine. Ran a test at Advance Auto and nothing was wrong with my Alternator. I head over to Walmart. Wait 1 Hour before a manager could help me at the auto section. Explain to the manager that this was the second time I came back with the same battery. The first time they told me that there was nothing wrong and now I had to buy a battery from someone else because I was nowhere near the Walmart at the time.
He asked if I had a receipt. I said no, why would I? I didnt think it was going to die. Argued with me (the whole time not looking me in the eye) and said that he would have to give store credit that was prorated from when I bought it. PRORATED. I argued and said this is ridiculous. So instead of giving me my money back that I had to pay from my bank account, they end up giving me a Christmas gift card for the amount of the battery. So that they can make 50% profit off whatever I buy.
TERRIBLE Service. I called Corporate. They did nothing. Terrible company. Just plain terrible and this is BY FAR the worst Walmart i have shopped in.

The aisles were so cluttered, you couldn’t even get down some of them, I had to detour around aisles that were blocked to get to the dept I needed to go to. But the worst thing about this Walmart is that every time I go here, there’s some organization collecting money outside. I don’t mind so much when it’s a local school sports team and it’s kids collecting. But today it was some ministry –the guy asked me on the way IN the store and on the way OUT. Enough already, he’s not from around here, they get dropped off in a big van (I’ve seen it) at different stores from N. Carolina or somewhere down south, and don’t belong outside Walmart bothering shoppers. I’m sure it’s not even a real ministry. Walmart needs to check out what people are soliciting money from their customers outside their stores and let us shop in peace!

The one that put a bad taste in all Walmart shoppers.
The place is dirty and I would blame the clientele, but the staff is very rude and lazy as well.
I have shopped here in the past, but I hold my breath every time.
They need to knock this thing down and make way for a more reputable department/​warehouse store.

Worst Walmart around. Poor customer service rude managers and rude employees. Merchandise is always on the ground and never organized. I usually will go to the Walmart in Strattford or Meriden before coming here. Save yourself some grief and drive five minutes up the street and go to target

First let me say that we shop here a lot, as this is the closest Walmart to our house. Merchandise wise, this Walmart is not too bad. Its a fairly large Walmart, and they have a tire and lube center. They usually have most stuff in stock (unlike some of the Walmarts around here, which have lots of empty spots on their shelves cause they seem to run out of everything I want). The staff for the most part is friendly and helpful, except for the people at the service desk. No complaints with any of the other employees at this store.
The problem with this Walmart is the place is never clean inside. Even when it was first put up, the place always seemed grimy and dirty to me. The floors are never clean, there is dust on the merchandise, and the walls look like people wiped mud and black tar along them. The restroom cleanliness is a joke. I wouldn’t pee there if you paid me to. There is always crumpled papers and wrappers and dirt that needs to be swept up on the floors, and the parking lot is never much cleaner. Another problem is that their parking lot is always ¾ full. There are never any spots anywhere near the entrance. This is the only Walmart in Waterbury, but they have 3 Stop And Shops? They definitely need another one in Waterbury, and they need to keep this one cleaner.
There are also always long check out times. Never enough lanes open. The place is full of customers and the lines stretch out from the 3 or 4 registers they have open. They have like 20 registers up front, why don’t they ever open more of them?
Another big problem here is the customer service desk. I’m sure its because they are in Waterbury, but there is always a long line at the service desk, just full of people getting western union or check cashing or trying to return stuff they either can’t or shouldn’t be. And by the time you get your turn the people behind the desk are looking at your return like you did something wrong by daring to bring it back… They look over the simplest cheapest returns like its a gold rolex, and are suspicious when you want a refund on almost anything… I get it guys, but I have MY receipt, and My package isn’t even opened, so give me a break, and process the return without giving me an attitude and acting like I’m some criminal…
So if you want to most likely find what you’re looking for on the first trip, and if you have questions that you want answered politely and efficiently, then this is a good Walmart to go to… as long as you don’t mind the cleanliness of the place, don’t mind parking a half mile from the front door, and taking it to a different Walmart if you want to return it…