Avalon Watchung

I just moved here July of this year with my two little ones and it is a welcome change for all of us. The one thing that really sold me on this complex was the «gated community» for added security but it seems that the front and back gates are always broken. What is the use of having a gate if it is always lying on the ground?
There is also the issue of the lobby door being open. Apparently it doesn’t close all the way and anyone can just waltz in. So the gate is broken and the lobby door isn’t locked!
There is also the issue of parking and paying for a «undesignated» spot. It’s really frustrating to come outside and there is a car right in front of the door. I have to use some pretty special driving skills to back out of my space to avoid hitting the car in back of me.

Just moved here, so far, it is a nice community, well kept grounds, good amenities (gym, pool, clubhouse, tennis/​basketball) and a very professional office and maint staff. A turn key housing solution.

I liked living here when it was under Crystal Ridge management, but ever since Avalon took over in May/​June the customer service (especially with maintenance requests) has been horrific!!! The new management company, Avalon isn’t taking care of the property as much as the previous management company did. (grounds are not kept as nice, repairs aren’t made, they got new furniture at the pool, but a lot less of it, so on some weekends, there isn’t anywhere to sit. The worst part of living here is the lack of good customer service and terrible maintenance response. If something is broke, you are better off fixing it yourself then waiting for the maintenance team to fix it. The rent is pretty high for this area, and another downfall is to go anywhere, you have to get on Rt 22. There are no backroads or scenic ways to even run and get a gallon of milk. You always have to get on Rt 22, which is a rather depressed area.