We like to buy our office and home office supplies here so we decided to try this location out for making a poster. Our son had to present his poster at an honors event. The young woman who took our order said it would be no problem to print the size he requested(38“x46″) and took my cell number down to contact me when the poster was ready. She never did. Nevertheless, my son and I went back to Home Depot later that evening to pick up the poster and checked it out. However, we didn’t roll out the poster to its full length because of time. So we saw half of the poster and it looked great. At my son’s event as he rolled out the poster to display, he noticed that the left border of his poster was incomplete and mangled. He was embarrassed but since he knows his topic very well he was able to speak extemporaneously on his topic. Perhaps we should’ve examined the entire poster before paying for it but we also expected professionalism via disclosure or, better yet, the copy staff to CORRECT their mistakes. The following day, Joe Grace, the manager, was professional and even refunded the poster cost and tax. Frankly, we weren’t expecting that; we just wanted to point out to him what had happened so it wouldn’t happen again to other customers. I’ll continue to shop here but I won’t use the copy services anymore. We also give mad props to Joe Grace, the manager. He’s the reason(and our other pleasant shopping experiences notwithstanding the copy fiasco) for the four stars.
Steven P.
Classificação do local: 4 Fort Worth, TX
I use to always go to Staples for all my office supply needs. That includes having various things done in the print department, and only sometimes hitting up office depot. I have realized that the people at Office Depot are much more helpful. The Copy & Print department seems to have MUCH more competence as well. If you need something special printed. check out office depot first. Their rewards system is pretty awesome too!
Eric W.
Classificação do local: 4 Tarrant, TX
I was looking for the least expensive way to by an ink-roller for a Sharp XE-A101 cash register. On-line searches showed OD as having it for $ 3.49. That’s a good price, even ebay is the same(and there’s still shipping). So I head to the nearest OD and find the item and it’s marked $ 4.29! Luckily OD matches their own price, so I’m a happy shopper.