Just moved into this area and was desperate for a trim and root touch up. I walked into Holiday Hair and it was packed(i took this as a good sign). I was signed in and told there was a 40 minute wait; no problem as there is a BIG shopping area to explore. Came back in 35 minutes and was assigned to Kathi. Kathi had a beautiful hair cut so I felt at ease. Kathi was friendly and very organized(OCD?). She discussed my color with me. Did a great job on the color. The cut however went on and on… for just s trim. Then the styling started. It was awful. She got a very small round brush and dried my hair around it, like a curler. Burned me twice. It looked like a brown bowl on my head. So awful i teared up. Luckily the manager was paying attention and offered to re-style my hair. All in all i got a great color job, a decent hair cut(although much shorter than we discussed) and eventually i was able to leave the salon without a bag over my head. But, i won’t go back.