C H Paving

This is The Worst Customer Service that I have received Ever!
Can’t believe they are still in business!
I paid in advance by credit card & they NEVER showed Up!
When I called up 4 days later, the lady started Yelling at me?

I just had my driveway done last week. It was a rather large job 5200 square feet. Everyone I dealt with at the company was friendly and the work was exceptional. I would highly recommend this company to anyone looking for paving work. The price was extremely fair and they were able to start my project within 48hrs of when I gave them the go ahead to do the project!

Hired CH Paving to do my daughter’s driveway in Bernardsville last summer. They did an excellent job and a year later, the driveway looks as good as just done. The job was challenging. It required the removal of a tree stump and filling in uneven terrain. Couldn’t be happier with the results. The crew was efficient and respectful. All contracts were discussed via phone and email. Their price was amazing, almost half of a local paving contractor and much less than other estimates. I highly recommend them.

The work that was actually done was fine; however, the customer service and actual interaction with the employees was HORRIBLE. We had a hard time getting a hold of them to actually set the time for them to pave the driveway — it was constant phone tag as every call goes to voicemail. When we finally did get an appointment set, they did not show up on the day that they said they would. My husband took a day off work but the paving crew did not come on the day they said they would. No one from the office called us despite several voice messages. The paving crew showed up the next day, and I was luckily home from work for another reason. I was annoyed with all of the scheduling issues we had, but did tell the foreman that I understood that it was not his fault. He was combative and at one point yelled at me to «go back in my house.» His crew did the work and when they were done I gave him a check and he continued to argue with me. Granted I was upset given all of the scheduling issues and the lack of response from voicemails, but this gentleman’s behavior was completely unacceptable and probably the worst experience I’ve ever had with someone I’ve hired to provide services at my home.