I have been a Sams member for at least 15 yrs, in VA, TX and now OH. Let me just say. I am also a Plus member and I have never been to a SAMS club that had employees be so outright rude and dismissive. Since I have the Plus membership, one of the perks is that I can go in a little earlier than the regular members, you know fight the crowds, just pop in and get what you need. Well, This morning I went in for a few items, I had a hard time finding some of the usual things I’m used to buying. so I passed up employees and I know they saw me. NOTONE person asked me if I needed help with finding something. Then I go to check out– The woman at the register seemed like she just couldn’t be bothered. She did not look in my direction, she did not greet me. I said Good Morning to her, No response… and she kept looking up and away from me. I found it really strange and very rude. So I leave and head to the door… where the rudeness continued… The person who checks your receipt. glanced at my items and never looked in my direction. Then I noticed that they had coffee and some goodies for the plus members. I said ooooh can I have some coffee, well it was the Keurig, she said«I guess». ok so I just stood there, uhhh wheres the pod??? She kept looking at me like why are you bothering me with your presence, then I asked her for a lid, as I had a cart to push and now a piping hot cup of coffee, she said we don’t have lids, and just walked away. Seriously??? This is SAMS club, I’m sure you have lids somewhere. Anyway, if your looking to be ignored and feel like you need some rudeness sent your way, Sams in the Dayton/Centerville area is the place you want to be!
Sam S.
Classificação do local: 2 Dayton, OH
SAMs is great but I sent my son to pick up Christmas gifts he had a full cart they told him he could not get any thing because it was not his membership. He came home very upset wasted three hour picking out stuff. I think that policy is bad.
Nobuyuki S.
Classificação do local: 4 Manteca, CA
This store is extra appealing in that they sell gasoline also. In Florida, it was rare to find Sam’s Club without gasoline during the worst of times, they were always the lowest – so much that the state attorney general’s office investigated them – though Costco and BJ’s Wholesale were also below the typical gas stations also. Sam’s Club has better products to go along with your membership fee, so it’s never like shopping Walmart, even though they’re related. They have better food, better electronics, and a healthy selection of books. Typically, I like their selection of cheese and Utz snacks. They usually gave good parmesan, romano, and gouda cheeses. I wonder about their selection of wine, having recently seen CNBC’s report on Costco and their wine business. I never thought of a warehouse store as having great wine. I’m not a wine drinker, so I guess I’ll never know, but other products they sell are quite good, so I expect they’re up to a certain standard. I’ve yet to meet Sam’s Club employees who are angry or upset or moody the way Walmart employees are, and this store is no exception. Everyone seems friendly and happy to be there. I was a bit surprised by the pizza. It wasn’t horrible but it wasn’t really fresh, either. I’ve been to a lot of Sam’s Clubs from Florida to California and the pizza is recent or sometime, you even have to wait. Maybe, if they threw it away sooner, they’d have fresher pizza and sell more. The other drawback is that they don’t accept Visa cards. Update: the men’s restroom wasn’t good. One of the stall doors you couldn’t even latch. Beyond cleaning, there is maintenance – Sam’s Club/Walmart, you need to step up.
Michael M.
Classificação do local: 3 Fort Dix, NJ
this Sams club is nice and big and fairly clean inside, with lots of things that are always in the right place so you don’t have a mess everywhere. the staff was very friendly and they will help you find what you need if you ask. the sample people rock!!! and the prices are pretty great if you like to buy in bulk there is a food court but the pizza they sit out looked really old and nothing really looked appetizing at all. i don’t think i would ever plan on eating here if i was starving!