Washington Auto Detailing

This place is beyond bad. You could get much better service from a kid in your driveway with a garden hose and plus way faster. It should not take

I read all the negative reviews after the whole Groupon incident and I was pretty bummed. I had service done here before all that happened and they did an incredibly thorough job. Sure, the office was a little «sketch» and the owner might not have an MBA, but who the hell am I to be so judgemental. I was impressed with the cleaning and customer service, which is all that matters to me. I was bummed when I called back for second cleaning, post Groupon, and he had lost his shop. He adapted, like a dedicated, ambitious entrepreneur would, and helped me out on the same day I called. He came to my house with his mobile cleaning truck and cleaned for 5 hours — the car was immaculate! He even had a air compressor to clean the unreachable spots. I appreciated this because I am a perfectionist. If you want to support small business owners and have and incredibly clean car for a good price, call these guys up. If you want to sit in a nice lobby, drinking Keurig coffee or tea while your car goes through a half automated line in an hour or two, you can go elsewhere and pay more. Just saying. Thanks for the great wash!

I kind of felt like I was getting ripped off the whole time I was there… the whole experience was a bit sketchy. I have never had my car detailed before so I don’t have anything to compare it to, but the process took 5 hours and I didn’t feel the work they did was anything amazing — seemed pretty average. I probably won’t go back unless I find another groupon that makes the whole experience worth it. But they hate groupon and I felt I was treated differently as a customer because I chose to use one.

Use the Groupon here, horrible service, took way longer than they told us, took keys out of my car and put them in their office and forgot to put them back in my car along with floor mats. Had to go back and grab all this crap never again

My mother bought a Groupon from these folks (the location on Rice Street in St. Paul) and it was terrible. We dropped off car at 11:30 for a 1pm appointment. At 4:00 stopped by and it hadn’t even been started. Asked to get the car and leave, because I knew I didn’t trust them any further. Extremely rude and unprofessional owner, filthy office. Just an experience I would warn others to avoid at all costs.

Poor scheduling and management. Would not recommend. Had to schedule our Groupon service 4 weeks in advance. We were told to drop it off on Friday night and it would be done at noon on Saturday. We were leaving at 1:00 that day for an out of town wedding (and told them that when we dropped it off). Was not ready at 12; 30, was only half done, told us to come back in a few hours. Had to arrange to pick it up on Sunday instead and take my small car to the wedding. When we called on Sunday they said it was ready. Then we had to wait another 45 minutes for them to complete the job when we got there and it was still damp inside. Not even an apology for putting us out two days in a row.

This is not a legitimate business! I should have trusted my gut & drove away when I saw 3 kids under the age of 10 hanging out at this location! They should have no right running this business — the «owner» left scratches all over my brand new car trying to «buff» it using his very very old foam with holes in it!
Besides that the compound they use is cheap & leaves a white residue all over your car! This was by far the worst decision I made in a long time!!!
Drive away fast! I found them on Groupon & got sucked in! Now I’m at a reputable auto detail paying twice as much to undo the scratches they did!!!