Walmart Supercenter

Good to have a Supercenter in DC. Make sure you have your wits about you when shopping here. Parking and entrance/​exit is very crowded. The store is poorly organized with items frequently not properly stocked. Staff is less than helpful, many don’t seem to have the foggiest idea where most items are located. Wish Wal-​Mart would pay some TLC to this location, particularly on training staff to be helpful or at least friendly.

I shop here from time to time because it’s the only big box store in the area. I’m giving it 2 stars for that reason, necessity. Without it, the area would be void of many basic necessities.
Problems abound:
— the stock is almost always low throughout the store;
— when shelves happen to be adequately stocked, they still carry only basic options;
— staff is typically sparse and unfriendly;
— non-​shoppers just hangout at the entrance and inside the front lobby;
— lines are virtually always long and slow;
— don’t ever try to shop on weekends (those issues would require their own post).
Again, I only visit this store out of occasional need.

My friend and I went in here because we were trying to find cheap, plain white mugs for a project. Well, they didn’t have any. They didn’t seem to have a large selection of a lot of things. So why am I reviewing? While I was trying to figure out if it was safe to park here, I saw so many bad reviews and wanted to throw my two cents in. …it’s a Walmart. No matter what, items here will be cheaper compared to most other places. Will you have the best customer service experience? Probably not, but the staff I encountered were friendly. Will the food be top quality? Probably not, but this isn’t primarily a grocery store. Is having low expectations a good enough reason for Walmarts to suck? No. Definitely not. I’ve been to several Walmarts and this was easily the worst one; but, I think that you’ll be able to get your basic needs met here, it’s easily accessible, store hours are long, and there’s free parking.

This is the worst Walmart ever! I wish I could give this place 0 stars! I went in to buy a simple mop, and when I got to the register the price went up by $ 4. This Walmart only had two mops, so there were only 2 prices the mop could have have been. When I questioned the cashier on the price, she called the manager. When the manager got there, he looked at the mop and said this looks like a more expensive mop, so the price is right. I asked him to do a price check, and he said he knows the prices by heart and that he doesn’t need to check anything! I was so disgusted by the lack of professionalism and ability for people to do their jobs, I just left without making a purchase. Only go here if you have to. If not, please stay away from this horribly ran establishment.
Target will now get all of my business.

Do not come here, unless you want to spend your entire day in the checkout lane. The customer service and the management are absolutely terrible.

I would give them ZERO star if I could!!! This is the worst grocery store I have ever been into in my life!
Customer Service: AWFUL ! The rudest assistant manager I have ever talked to. Employees don’t even respond to your questions about where items are!
Store and restrooms cleanness: awful !!! Rows and floor is pretty dirty.
Quality of the frozen items are pretty bad! I think their fridge don’t keep the stuffs cold enough.
Spend your money elsewhere! I will never go back to this store again!

Holy hell is this place bad. Even if you don’t need any assistance whatsoever you feel like you’re shopping in the prison commissary from Orange is the new Black. If you need assistance, good luck. Everyone acts like you’re asking for a serious favor despite the issue being something like incorrectly installed register paper. (If you don’t have a receipt they won’t let you leave because they assume everyone is stealing. If you look around you, it’s not a bogus assumption.) I don’t know why I expected a Walmart to be less horrific than it was, but lesson learned, I won’t be back.

Attention White people visiting from afar… if you want to see how or what ghetto is… visit any Walmart in DC and watch the people wearing blue shirts; take your video recorder to show your folks upon your return home.
This is epicenter of HORRIBLE CUSTOMER SERVICE. This is where you come if you are into ppl taking your money and treating you like garbage. Someone needs to tell these folk that working at Walmart is not a career, it’s a job. And for some, wearing a name tag or paper hat will be their future for years to come.
In all fairness, there are one or two employees (black slim guy in produce) and maybe a cashier who is always pleasant and friendly.
I stopped in one morning before work. Standing in the express lane and the cashier took a break to have a conversation with another employee. I said «you can talk to her on your own time, right now you have customers in line.» Her response *head rolling*, «I am talking to my manager and if you have a problem with it step out of my line and speak to her». She placed my receipt in hand and moved to the next customer without saying anything else. I thought about my life, my job and family and said «Have a good day»; She rolled her eyes.

I can’t believe I’m reviewing a Walmart. I’ve been here several times and there’s always something. Today was too much.
I ordered two items from Site to Store — thanks to FedEx, both items made it on time. I had high hopes. As soon as I get off the elevator, there is a woman jumping up and down screaming her head off about getting arrested and who knows what else. I immediately walk to the pick up location where no one is working, the screen I am suppose to touch doesn’t work, and there is no way to contact or page anyone for assistance. I would have asked an employee, but they were all watching the screaming woman.
Around the corner comes three employees laughing hysterically and cursing obscenities. The three of them run into a closet in the back. The only employee in a Walmart shirt (one of them was in a tank top) comes out and asks what I need. I tell her I’m here to pick up two packages. She tells me I don’t exist in the system. After explaining to her several times that my account is under my middle name, she finally goes in the back and brings out one package. I ask where my other one is and she tells me there isn’t one. Clearly, I would be inconveniencing her if I asked her to check the system again because my sheer existence at the counter was enough of a problem.
I show her the FedEx proof of delivery and she tells me I’m wrong and I need to call Walmart. She runs off to play in the closet with her friends. I get on the phone with Walmart when the woman from the front comes running up the the counter screaming and yelling at the same attendant I was speaking to. The assistant manager comes over, the attendant disappears, and the lady keeps screaming. Meanwhile, the customer service representative on the other line asks me to hand the phone over to an attendant and I explain to her that they’re «a little busy.» She said that was unacceptable and puts me on hold to call the store.
After an hour from door to door, my second package was indeed in the back. After I finally turn to walk away, a woman causally walks over saying, «Someone from
wants to speak to a manager about some shit.»
The only thing I can say about my experience was that the assistant manager was incredibly professional whole get yelling and spat on and was sincere in her apologies and assistance to me.
I can’t believe a 4 minute package pick up turned into an hour of witnessing the reason I will never step foot into this hell hole again.

I’ve lived in DC long before this store opened and actually had high hopes for a Walmart located in a relatively convenient location, but BOY WAS I WRONG!!!
For example, I ordered a TV online and had it shipped to this store for pick up. Arrived today to
pick it up and waited at the online order pick up desk for 10 minutes just waiting. Me. Waiting. ALONE. My wife ended up walking up to a group of wal-​mart associates standing around the entrance chatting with the security guard. One guy came over and yelled «EBONNNYYYY!!!» into a warehouse and waited for like 5 seconds then looked at us and said,“Oh yea she’s on lunch break. Let me get someone for you.” Guess what everyone… he did NOT get anyone for me. SHOCKING!
Finally a female associate walks by me for the third time and sees that I’m finally getting frustrated and comes up and asks if I’ve been assisted. She ends up helping me retrieve my item. I tell her thanks and that she’s going to hate me now because I’d like to actually return the item. I found a better deal over the week and a half I waited for it to ship. She responds saying she can’t help me with that and that I need to wait in line at customer service. Fortunately the line was not very long. JUST KIDDING!!! It was so long it was tailing back into one of the aisles for power bars or whatever. Lame.
So I wait a solid 15 minutes to get up to the front. The customer service rep named Milton asks what I need assistance with. I tell him I just picked up my online order (the TV), I point at it leaning up against the wall (it’s 55″), and that I’d like to NOW return it. He looks at the receipt I was handed showing I picked it up, types whatever into the computer and says «Refunded… Refunded… Refunded.» Not kidding. He clarifies and says everything was already refunded… oh except for your 3-​year service plan.
Long story short, and a supervisor to assist, I’m told by Milton and his supervisor that the exact TV I JUST picked up was also RETURNED AND REFUNDED back to me before I even started talking to this guy. So amazing. They tell me to check my profile online to see where it has been refunded. LOL. I checked and there’s nothing showing it was. I mean obvi.
I call the main Customer Service line off their website and explain everything to where the lady assisting me tries to contact the store. 20 minutes later she says I can’t get a hold of anyone at that store and you need to drive back there to resolve it. I then try to call the store directly and 35 minutes later NO ONE EVER PICKS UP!
This wal-​mart is the effing pits man. Screw you. I’m contacting my bank to refute the charge. Maybe I’ll try calling Wal-​Mart again, but I’m just so annoyed.
Anyways, check ‘em out. I hear parking is free!

This review is basically a repeat of everyone else’s complaints, but I’ve been coming to this Walmart for about a year now purely out of convenience and can tell you that it is one of the WORST stores I’ve ever been in. Terrible customer service, the shelves are never stocked, and it’s always insanely crowded. The only thing that’s keeping this review from being 1 star is the fact that the parking garage is nice and the store is in a convenient location where you don’t need to travel outside of the district. This place just seriously needs new management.

I was actually apprehensive going into this Walmart, given the reviews. But I had ordered my new TV online and this was the closest location I could pick up from. I reached here at around 8 pm to find the pick up counter empty. I just waited patiently hoping someone would show up, but no one did. Finally the lady behind me hunted down an employee so we could get going. The lady who finally opened the register was a little scatter brained, but was able to find my humongous package finally and was pretty sweet. She even had someone come help me take it to my car. The guy who helped me was also super helpful and funny!
When I inquired about television stands, he helped me track the right guy who could show me around. I ended up not buying s stand then, but the service was actually very nice for a Walmart. Lines all across the counters were long and I definitely saw a couple of suspicious characters about.
However, no one really bothered me and I got what I needed fairly quickly and without much hassle. All in all, I had a fairly good experience here :)

It’s always going to be crowded, I had no problem with that. However, the staff is as ghetto and rude as anything you’d expect at a DC Walmart. After waiting in line for 15 minutes, when it was my turn the cashier literally waved me away and said «No no no I’m going on break.» The only thing that made this funny was the manager was right behind her and yelled «I kNOW you didn’t just tell a customer that.» and I was served after a half-​hearted apology. Jokes on her.
They had what I needed, can’t say the same for anyone else because the shelves were very bare.

It’s funny reading these reviews: we get it, it’s a Walmart, the clientele isn’t super bourgie, and the staff isn’t super attentive. Just because you buy mostly groceries there doesn’t make it a supermarket — remember that a large part of the store is dedicated to things like clothes and sports equipment, things that I’d imagine most Unilocalers are fortunate enough to buy at places that aren’t Walmart. Admittedly, it’s not in the best location, so parking can be a pain (especially because cars constantly stop in front to pick up/​drop off people), and the check-​out process can take too long, especially once self-​checkout is closed late at night.
I kind of like this place, though. The store is super convenient (I live next door), there’s enough of a food selection to tie me over between grocery deliveries from stores with larger inventories, and the beer ranges from cheap to absurdly cheap (I’ve seen $ 11 for a 30 rack of Natty a few times). I can’t tell you how many times I’ve run in to grab milk or eggs and left with a lamp, or a thermos, or something else random that I needed to get but hadn’t bothered ordering from Amazon.
Would I ever want this place to be my only option for groceries? No. Do I want to spend long periods of time here? Probably not. Would it be nice if the entrance were a block or two away, rather than ten feet from a door I regularly use to enter my apartment building? Absolutely.
Nevertheless, it’s still a fine store, the prices are reasonable, and I’m glad it exists.

Not my favorite Walmart but it’s in the city and fairly large considering how costly space can cost in DC. The service here is hit and miss and mostly miss for me with an occasional helpful cashier.

I’m about to rate a Walmart… What am I doing with my life?
Anyways, this place is a complete dump. The oddest stuff is ALWAYS out of stock.
–Face soap? Out of stock.
–Elbow macaroni? Shelves are empty, better find it on an end cap.
–That body wash you use? Out of stock this week.
–Toothbrushes? Maybe 75% of them are out of stock.
–The flavor of toothpaste you want? Out of stock unless you want the smallest package.
–Ground turkey in a 1 lb tube? Out of stock.
–Ground beef in a 1 lb tube? Also out of stock.
–All laundry soap? Out of stock.
–Pre-​cooked refrigerated chicken breast slices? They don’t even carry it.
HOW CAN SO MANY THINGS BE OUT OF STOCK CONTINUOUSLY? I just can’t believe that there is a huge rush of people surging into this store on a daily basis to buy toothpaste and elbow macaroni.
Seriously, after not being able to find something as simple as chicken I decided to just go to the Giant down the street for groceries for the first time since I moved to DC. Guess what? The shelves were stocked, they actually had specials going on, and they had exactly what I wanted.
Save yourself the time and hassle of this Walmart being out of everything and just go to the Giant down the street. I know I’m going to start doing that.

It’s in a nice location but I don’t know if I really like the environment, vive, and the staff there.
I saw lot of security guards all around the store which made me nervous and checked my receipt going out like Costco does.
So I don’t know if I want to come back unless necessary for my client (s).

RATCHET, RATCHET, RATCHET.
Did an employee seriously start cursing out a customer because she called him out for not actually working? Then got two cops involved to help him, yet he was the rude employee? Check.
Did an employee obnoxiously talk to me with a wad of pink Super-​Bubbalicious-​Best Blowing-​Bubble-​Gum in her mouth while she tried to search for my Site to Store order? Check.
Did 4 employees make 5 of us wait almost 1 hour for our Site to Store orders to finally be found and given to us? Check.
Ding ding ding! They just got an award for the World’s «Ratchetest» Walmart.
This Walmart is worse than Metro delays.
This Walmart is worse than DC traffic.
This Walmart is worse than Jumbo Slice sober.
DO NOT use Site to Store here. You have been warned.

What better way to pop my Unilocal cherry than to review a Walmart? As a recent DC transplant, I didn’t have high expectations for a Walmart location actually in the district. Matter of fact, I was anticipating mess. Capital M-​E-​S-​S. And I’m sorry to report that’s what I found.
First, let me start with the positives. Unlike some reviewers, I was easily able to find parking. There was a parking sign right in front of the Walmart that made it easy to locate. What I noticed however, was that there were a couple of cars that seemed to be doing a peek and drive-​by. In other words, they were waiting for someone to come out from Walmart, and holding up traffic. I think the parking garage was poorly designed. It was way too close to the intersection of First and H St NW. This was a huge problem when there were two cars with their hazard lights on right at the corner who refused to move.
I was pleasantly surprised to find that this Walmart actually had groceries. Hailing from the metro Atlanta area, I had pretty low expectations. I’ve been in Walmarts that had a garden center, tire center, bank, nail salon, guns, and everything else you can imagine. This one had none of that.
So let me stop here and tell you why I ventured to this store in the first place. I really needed a cell phone charger for my Samsung Galaxy. I figured, why not check Walmart? It’s convenient, it has free parking, it’s a Tuesday, surely it will have your charger.
On the contrary, it did not have my charger. What it had in the cell phone accessories section was something to convert your car charger to a wall charger and nothing else. That’s right, NOTHING else. Even if I had reverted to my Apple cult tendencies, I still could not have purchased a charger for an IPhone 6. Don’t believe me? Check out the pics. I’ll never lie to you.
While I didn’t find the cell phone charger I was looking for, I did walk out with a bunch of stuff I wasn’t there for. It helped me make my signature Nutella Pound Cake. *sigh* Isn’t that one of the downfalls of Walmart?
This Walmart may never become my go-​to destination, but it’s an option.

I like that there is a Walmart within walking distance of my place and that there is a good assortment of stuff even if the aisles seem a little smaller than other Walmarts. Whatever I need or could remember to get, I found yesterday.
The low ratings is for the overall customer service. I don’t mind when workers enjoy themselves and laugh and have a good time, but taking their sweet time to do things, like ringing customers up is not acceptable.
I got in line to check out and within 30 seconds, a few employees had taken their places at nearby empty cashiers. I asked the one woman if she was opening so I could switch to her lane and she mumbled something. Then within another 30 seconds, all these customers swarmed us and I was stuck waiting because I didn’t know whether I should switch or not. The conveyor belt for items to move is very short but for some reason, it felt like minutes to check out my 8 items. Think about that.
In any case, I’ll be back because I like the walking distance option and will try to get in a better line next time.
One tip: there is a line you can go to and wait for whatever cashier is done first as opposed to hitching your wagon to a bad horse. It’s near the bakery/​grocery section behind the cigarettes and near the restrooms. I have to try it out next time.