US Post Office – Kalorama

I have a feeling that «Matt S» was a fake reviewer. Believe the reviewers who wrote before him. This was my worst experience at a post office in any city. It’s one thing to deal with people who are blunt or loud. It’s another thing to be stared at when you’re clearly struggling and in need of basic assistance. Perhaps I’m an idiot for thinking that a post office would actually have a PEN somewhere. I was running errands and came in to fill out a simple form, so I didn’t have one on me. The older «gentleman» working the weekend shift just handed me the envelope and then said: «NEXT.» I checked one table for a pen. I went over to the bar where I thought there’d be a pen attached. I then went over to a few other tables. I walked around the small little office. The old guy was staring angrily at me the other time, not really paying attention to the customer he was supposed to be «assisting.» I overheard someone else being given a three-​word summary of what to do. With so many people looking for jobs, someone either needs to come in and manage these fools properly or the entire branch should be replaced. I can’t come in during the week because of work. I’ll now have to just pay the fee to fill it out online. Save yourself the trouble and go over to U Street or one of the other branches.

Considering the terrible experiencing if had at other post offices this one is above average. The younger gentleman is a lot nicer than the older gentleman but both are equally helpful. The woman however is very rude thankfully she’s not there all the time.

I’ve been to this post office a few times, since it’s the closest to my house, and overall, it’s not a bad one. Since they closed T Street location, this is been my go-​to location.
It doesn’t have passport photos or passport application services so that’s a bummer. However, the lines go fast and there are usually two people at the registers.
It’s a rather small location relative to the Georgetown Post Office or others in the area, but it gets the job done. When I have dropped packages off at this location, they get to their destination as promised or earlier. I guess that’s what’s most important with a post office.

I have been using this Post Office for the past 3 month it is a solid OK. Nothing great about it, but nothing wrong either. Fast and reliable never had any issue. Everything I sent arrived perfectly and on time.

I waited in line today for 45 minutes. During that time, one out of two employees took a 10 minute «snack» break, with about twenty people in line, coming back with his mouth full. Very unprofessional. The other took his time and let people drop boxes off on the desk who were not even in line, which of course, the snacking employees processed first before taking his customers in line again. Horrible service. The worst.

One of the slowest post offices that I’ve been to. I went on a Saturday morning and was second in line with one person being helped at the counter. It was easily a 15 minute wait. In the past, I have waited over 20 minutes to be helped in similar circumstances.
I think this place is seriously understaffed. Unlike other reviewers, I haven’t dealt with rude customer service before. Everyone has actually been pretty nice to me.

Mainly bothering to leave a review to counteract all the negative reviews on this post. I’ve never had an issue here! Maybe that’s just because I’ve never gotten stuck in a long line (I go at off times), but even so, all employees have been polite and helpful. No issues here. Don’t be afraid to go.

When I went to the post office at 12.35pm today, I found a sign on the locked door saying «Closed — Back At 1.25.» A delivery man happened to be out front emptying the boxes, and he told me that this branch closes for an hour to go get lunch (and asked me to call and report it – which I intend to do).
When I went back an hour later to mail my package, the worker nonchalantly confirmed that she had indeed gone to lunch. Now, given USG employment regs, it’s not her responsibility to NOT take a lunch break — but this is the first time I’ve ever encountered a USPS location that just flat-​out locked the doors for this reason.

I am shocked at the ratings on this post office. I’ve even had discussions with colleagues about it (as I often go here because I work so nearby). Here is the thing – there is a guy who works there… left-handed…very sarcastic. I think this intimidates folks – but if you don’t let it bother you and actually engage… you’ll find that he’s not really being rude – but being playful. He’s funny to me. But beyond that – he is probably one of the most helpful USPS people I have ever encountered. Very knowledgeable and ALWAYS ALWAYS ALWAYS helps me to find a more efficient way to ship my packages. I say this because I spend tons of money shipping packages and other sorts of mailings to my fiancé in the UK… I think one time I was trying to ship something Express… which would have amounted to nearly a hundred bucks and he had advised me that priority international would get it there just as fast – if not faster. He was right.
Anytime I visit this post office, I always end up walking out feeling confident that my packages are left in good hands. The guy who is normally in there on weekdays is always super-​knowledgable and I can always count on him to offer up some cost-​saving alternatives if any are available. I don’t know any other USPS in the city with staff who will do that.
I think most people who come to this post office need to lighten up a bit (as I’ve advised some of my colleagues). It’s by no means a ‘stuffy” post office. Sometimes you’ll walk in and even hear some old school tunes playing on the radio. If I was to advise folks on how to navigate this USPS, I’d say, smile and banter back – you’ll realize the staff aren’t as «attitude-​y» as one might think. :-)

This is the worst post office in dc. The unhappy man behind the counter was smug and rude to my girlfriend and I trying to mail out a package. Granted we don’t mail packages that often, he didn’t have to be a dick about it:
«This is wrong — the „To“ goes on the top left hand side and the „From“ goes on the bottom right hand side. I know you are all smart people — it’s the same everywhere in the United States.» etc, etc.
Despite filling out the label correctly, and the fact that for whatever reason, you thought our label was upside down, I wanted to let you know that you are kind of a miserable dude.
Think about treating people better on the holidays.

I am giving one star mainly because of the rude older male that always seems to be there. I would give NO stars if I could. Perhaps he’s burnt out on working a customer service job, which I get because I did it for years, but that’s no reason to be rude to someone who isn’t rude to you.
He also doesn’t seem to know how to use the computer to print out a postage sticker, as they do in every OTHER post office I’ve been to – he made me stick over $ 5 worth of stamps on a priority mail package! When I told him that in other post offices the associates printed the postage out on the computer, he said, «I’ve been doing this for forty years, which is longer than you’ve been alive. So I know what I’m doing.» Not one to take such attitude, I said, «at least when it comes to stamps, not computers.» He just glared at me. If I hadn’t need to mail the package THAT DAY, I would have politely told him what he could do with the stamps.
On another visit, a lady was having a problem with the door, which has ALWAYS been hard to open ever since I’ve been going there for the past several years. From the inside of the post office, she asked if something was wrong with the door. He said, «what’s wrong is that you’re on the wrong side of it.» I get that postal employees can get away with murder (used to be literally they could!), but does he need to be SO rude?
I hope this nasty, unknowledgeable dinosaur retires soon. I’d rather have my tax money going to his fat postal pension than his salary.
I only go here if I’m in a hurry. Otherwise, I go to the Pennsylvania Avenue NW post office near work, or the Florida Avenue NW post office in Dupont Circle. MUCH better customer service and knowledge of the computer system.

It should come as no surprise that USPS is on the verge of bankruptcy. One person behind the counter. Doesn’t even acknowledge you when it’s your turn. Glares (yes literally glares at you with a look of disdain) when you ask a simple question. Mine was if they had any forever stamps in rolls left.
I already had postage on a priority flat rate box I was mailing out. When I approached the counter, I told the clerk I put postage on it and pointed to the spot.
She then weighed the box. She printed a post office label for the amount of the postage, was about to tape it on the box, then sighed heavily because the box already had postage on it. (another glare at me even though I pointed it out when I arrived).
No thank you, no good bye, just «next» to the next customer in line. This employee should be fired — her attitude is terrible and reflects poorly on the post office.

A great neighborhood Post Office. The two staff persons know most everyone and are very efficient in getting everything mailed. I send packages both within the US and to Asia often and enjoy the quick service and staff attention.

I was dreading my visit to this post office on a Saturday morning because of the negative reviews on Unilocal.Imagine my surprise when I was greeted with a smile and quick efficient service. One lady, doing a Herculean job, with a smile. Not bad at all!

Terrible customer service. The unfriendly lady staff greets you with this «What do you want?» attitude. Even though this is the closest post office from where I live, I resist it. Especially if you ask for something that involves a little more labor on their part such as sending a package overseas, this place is a big no-​no. Bad attitude, extremely slow and worst of all, incompetent!

Well, the USPS has now announced this branch is closing. I guess they read the bad reviews on Unilocal

Ugh, zero stars if I could Kalorama USPS.
This is the worst post office I’ve ever been to in terms of attitude. Every time I’ve come here in the last 3 years the staff act as if it’s painful to mail my stuff & sell me stamps, excruciating to answer my basic questions, and hard to even look at me. If you make it to the front of the line without a form you need, they act like you stabbed a kitten — sorry, it’s not intuitive and the forms are tucked away without any signage, could they not just tell me how to do it properly without all the disrespect?
If you ask a question they sigh, roll their eyes and glare over your shoulder for awhile like they need some time to handle that you’re actually speaking to them. The only person who ever helped me politely here was a postal worker I recognized from a different DC post office — not the regular staff.
I once saw a guy, obviously new to the area, wait 30+ minutes in line with a missed package slip only to be told by the postal workers «We don’t have that here. Nope.» twice in a row, no additional info or suggestions. Had I known then that packages in my zip code go to the T St. post office, I would have suggested he try there. That’s my suggestion to everyone in the greater admo-​columbia-​14^th St area. Go to T Street, the lines are long but super nice people work there who will try to help you and there are big windows so you can people watch while you wait.
The one on Florida above Dupont Circle is also fine — I’ve been there once, the staff were nice.

For twenty years I have been coming to this location and for twenty years this post office has never been interested in how to serve the Adams Morgan community, because they have never hire someone without an attitude. «A**holes Alert »

Wow. Wow. Wow. Terrible, rude, slow. Its always a painful experience walking into this post office. So much so that sometimes I walk three times as far just to avoid it.

Again unable to pay with a $ 20 bill… ghetto