US Post Office

This location, along with most Post Offices I’ve been to in the DC area is a hit or miss location; usually miss. The location can be busy or not; there can be one clerk stand open or four; waiting for a purchase can take one minute or one hour. There doesn’t seem to be any rhyme or reason for this at all. For whatever reason, this location has done away with any automated mailing machines, stamp vending machines or anything that would alleviate the crush of customers who seem to come in surges to this location.
The employees are the same way– a very few can be super friendly, although the majority are rather grumbly or grouchy. I’m not sure whether it is because they are all underground or what the reason may be but I’ve learned not to take anything personally.
The location is really what sells it. Although hidden away in a basement of an office building, it is the only post office in the area. It does not have any parking at all.

One of the best post offices I’ve been to. Never saw a US post office line move so quickly! The staff are all friendly and helpful. It’s not a big post office but they will meet all your shipping needs so don’t stress. They are located at the bottom of the escalators in this ghost town of a building. You can enter the building from 8^th courtyard area behind Renaissance hotel or from 7^th street near New York avenue NW. It’s close to Chinatown so the train is the best way to get here because parking and driving in this area is difficult.

This place in a Dungeon somewhere. Literally hidden: good luck try to find it.
I dare you to find it the first time. I double dare you. No physical signed showing post office outside UNTIL you get right in front of the dungeon.
Good luck.
Also, talking about ghetto people.

Not much staff on so I can see it being busy when someone is at the cashier wanting lots

I ended up going to this 800k street NW Chinatown Post Office location after trying to mail a tax related document at Fedex, but they were unable to due to the address being a post office box. I looked up the closest post office location on one of their computers because I wanted to make it to the Chinatown Gallery Place movie theater in time for a movie I very much wanted to see. Anyhow, I made it to this location in time (the timeframe was between 10am to 11am on Friday February 13^th 2015) and was treated courteously by the workers. Fortunately, I was served faster than expected and was able to send off what I had to with a smooth transition. The only catch was that the machines were down when I got there, but luckily I listened to my intuition just minutes before by drawing out some cash from a food court atm nearby.

The staff is super friendly but sooooooo slow. Lots of socializing and overselling which caused customers to get confused and ultimately make the most simple transaction take forever. One lady even kept my ‘cash back’ but she has since been terminated.

Not only was there a long wait even though it was 3:30 PM, the cashier I dealt with was mostly rude and unhelpful and seemed annoyed to even answer my questions about the most effective method of mailing save the date’s for my wedding. The way he answered too was really sarcastically, with a wink for special effect. I get it, there are some people in the world who are just plain rude, but when you are treated so condescendingly you cannot help but shake with anger. I will be taking my business to the L’Enfant post office instead next time.

There is always a line (par for the course for a post office, though), it is often quite, quite slow, and some of the employees are just plain rude (also par for the course?). The general feeling in the air from the employees is one of boredom, complaining, and ambivalence. On more than one occasion I’ve had an employee complain to me about his/​her job or state how they can’t wait to retire. Today at 2 pm the woman helping me complained that it was «the lunchtime rush»…hmm. A little late for lunchtime rush in my experience, but hey. It always seems like as soon as one employee comes back from a break, another employee takes his/​hers (thus contributing to the slow service). Yet it is the closest PO to me, so I’m here whenever I need snail mail services.
Two stars instead of the average 3 because this post office lost a precious package I had sent from here. During one point in the «lost package investigation», I had someone tell me that «perhaps the parcel got stuck behind a counter or shelf — it’s happened before». Good grief. According to the person in charge of the investigation, my package NEVER MADE IT OUT of this facility. Just vanished before it had been transported. Word to the wise — if you are sending anything of great importance or value from this location, GET INSURANCE.

I was so ready to sack this place with a two star, but the woman who attended to me was actually helpful and found a way to save postage (stuffing my package into a prepaid mailer [please no «that’s what she said» jokes!]).
Place would have gotten five stars, but they don’t have an automated postal center. Location is also a little awkward.

Efficient, friendly service. I don’t make it a habit to send snail mail — especially packages — but sometimes it happens. The staffer who helped me was patient, and painlessly walked me through the process and forms I needed to fill out (yay, customs forms). I was in and out in a jiff, and coffee was right around the corner!
Find this post office in the basement of the Technology Center building.

Friendly service. Convenient to home. Like most post offices, they’re only open til 5 pm. It’s located in the Technology Center, hang a left and take the escalators down. The post office is straight ahead. Can’t miss it.