Union of DC Movers

Unbelievably inhuman dishonest service. A guy arrived with two non-​English speaking workers. They loaded the stuff badly, broke some stuff and also were foolishly taking public stuff.
Once arriving at new place, they asked for money first. They had quoted $ 350 including travel fee. Instead they charged $ 600. They were unreasonable and and said I can call cops if I wanted. Also they started driving and taking our stuff saying ‘go deal with the manager. And come and pick up stuff from our warehouse’.
We were so stressed. My wife was expecting too and was stressed out. And they took advantage of our situation.
For sake, don’t use this service if you are looking for quality, curtsey, honesty, and peace of mind.

I called Union of DC at the last minute for a local move in May 2010. They gave me a quote of approximately $ 250 for 2 people to move for 2 hours. Three people arrived instead of two, and the head guy offered having three people work for an additional $ 75 per hour, which I declined. So he sat there the entire time while his two buddies did all the work. The two movers were pretty nice and careful. Once we arrived at the new apartment, the head guy (with all our things in his truck) asked to be paid. He estimated it would take them another hour (the job had not even been done yet!) and added on their travel time from DC to Virginia which made the estimate completely useless. Try to argue with movers when they have your things in a truck, and are charging you to have a discussion about their fees, and it gets stressful. Any reference to the estimate and the head mover says they are just subcontracts of DC Movers, so it doesn’t matter.

This company is a total scam. The only positive reviews are ones they write themselves (luckily Unilocal seems to have caught them and filtered some out; no such luck with yahoo, google, etc.). Their movers are totally unprofessional and out to take every possible penny from you. They showed up with a smaller truck then promised and then tried to charge me for two trips because it did not all fit in the truck. When I said that I would not pay more, one of the movers got in my face, physically threatened me and then told me point blank «you want your tv you pay me more money» (in thick russian accent or whatever nationality they are). They were going to keep my tv! I also caught the movers red-​handed running up the clock. I called the Union of DC phone number to talk to someone about the moving experience and they repeatedly hung up on me when I started telling my story. I filed a complaint with the Better Business Bureau and they ignored them. They will probably change their name soon as people catch on to them, but it is all the same. NEVER hire the movers spamming on craigs list or with huge amounts of positive reviews posted to cancel out the negative reviews.
WORST EXPERIENCE EVER!!!

Is there a rating of less than zero? I only gave them one star, because Unilocal wouldn’t let me post with zero. We hired Union of DC Movers, and when «No Limit» movers showed up an hour after they were supposed to, we should have called the whole thing off.
My things might have well been trash. And marking anything fragile was a waste of time. They damaged my couch (which survived a cross-​country move unscathed), so over wrapped my glass table top that it shattered in my hands, and scuffed up and damaged walls.
They made us buy them cigarettes and took frequent smoke breaks. Then, they overcharged us for the miles of packing materials they used on things that didn’t need it. They were slow, lazy, and rude. In fact, we had to call friends to help unload the truck.

Thank you, you save my time, money and furniture !
We’ve used Union of D.C. Movers twice for loading and unloading a truck. They were on time, worked fast, and packed the truck well. We had trouble getting our truck and they were fine coming back the next day, no extra charge. The movers are nice people and are happy to help out where you need it.

I used Union of DC movers when I recently moved from Columbia Heights to Adams Morgan. The two movers I had were great. They spent about 20 minutes figuring out how to fit a couch I love into my basement apartment. I was getting impatient just watching them try to get it in and was ready to say forget it, but they insisted trying every possible way and somehow it worked. Moving somewhere new is exciting, but the actual move is a pain. Movers make the process alot more bearable and I definitely will get movers next time.
I give 3 stars because I had a service that was $ 70/​hour and was charged $ 280 for 3 hours. When I called to inquire why they said they have a $ 70 travel fee, for the amount of time it takes them to get to and from the house. I pointed out their advertisement said that the time starts when they arrive and ends when they complete the move, and they responded with your contract (which was about 5 pages small type) already stated there would be a $ 70 travel fee. Overall it was still worth the money, but I prefer to work with companies that have a bit more transparency. What would happen if they damaged something expensive? Not the type of company I want handling all of my belongings…

Careless, and suspected thieves– they charged me for the hour it took them to get back to their office, which was not quoted to me in the original price. Also, many of my boxes marked «fragile» were left upside down (I had arrows marking the correct way to place them”. Finally, the base of my TV was cracked, so it doesn’t stand up correctly. I called several times, each time I was reassured that a manager would call me back and they never did. I finally called and screamed and shouted, and they gave me the name (Russ/​Ross) and number of the movers who did the move. It’s a shady operation– because it is a union, there are several movers they use, and you can’t be sure of which crew you’re getting. Also, after unpacking all of my boxes, I realized that a box of wine glasses was missing and a laptop computer that I had at the new house went missing after the move (A tip– do an inventory of your stuff and number your boxes, even for a local move). I know they lost/​broke the wine glasses, and suspect one of their employees took my laptop. Because I didn’t have evidence of ownership of these items (they will only reimburse claims if you can produce photos of the item or a purchase receipt), the would not reimburse me for anything. Don’t use these guys– there are plenty of others with similar pricing who are much more reliable.

I’m still waiting for my refund for an additional 1.5 hours of service ($ 100). Make sure they send you three movers. They only sent me 2 and over estimated the time for my move. They said that they would refund me and that was at the end of Feb… No luck yet.