The Washington Home

In a nutshell: This place is terrible.
My father was in a nightmare situation at The Washington Home. The final event is that they gave him insulin without food. He was waiting and waiting for the food to arrive. We were on the phone with him, and his strength and mental capacity were deteriorating while he was on the phone. He was increasingly slurring. We could hear him ringing the call button for the nurse and the nurse was not coming. He kept getting weaker and weaker.
Finally, a tech came in the room for something. We could hear my father ask her if the food was coming. We could hear her say that it was coming. He asked if she could tell him what time it would come. She said no. We asked him to put her on the phone so that we could talk to her. She said that she was not permitted to talk to us, that we would have to call the nurses station. We hung up and called the nurses station. My brother told the nurse to get my father some food. The nurse said to someone, «what is that tray still doing here, take that in» so the food was sitting right there the entire time.
We waited a few minutes and then called my father. He was totally recovered, happily eating his dinner.
We were unable to reach the charge nurse over two days of frantic calling. She does not return messages.
We called the social work head person first thing this morning and she has not returned our calls.
Bottom line: Don’t send anyone here.