The Dandelion Patch

I’m not too fond of the service at this location. Every time I have come into this store, I’m not greeted or acknowledged whatsoever. Sometimes it’s because the sales associate is doing a consultation, other times it was because the associates were too busy mingling with others they knew. A quick «Welcome» or «Hello» is standard, even when you’re multi-​tasking. Most recently, I made a multi-​item purchase at a different location, and one item I wanted was not in stock. They offered to transfer the product, and although none of their locations are conveniently located to me, Georgetown is the easiest for me to pick up. The day I came to pick up, the store was closed during business hours for their company party (I was later told the notification was on Facebook and Instagram. An email to customers would have been more appropriate.). Between work and international travel, it would be 3 weeks that this paid item would have been in their possession before I could easily come back again. When I asked if they could mail the rollerball fragrance to me (and we all know how small rollerballs are) they said not without an extra charge of almost $ 6. Kind gestures for the convenience of your customers go a long way.

Had a great experience here. Staff was friendly and helpful. They worked closely to make sure we got what we wanted and still managed to stay in our budget. Erin stayed in contact with us throughout the process to make sure we were satisfied. Great job!

I got my Save the Dates, Wedding Invitations, Ceremony Programs, and Escort Cards all printed here and was absolutely thrilled with the experience and results. I loved everything I got printed here — and so have our wedding attendees! Though I worked with many consultants throughout my experience, I mostly worked with Ali and Jonathan who were both extremely helpful and accommodating.
Jonathan sat down with me for hours as I poured over their very wide array of choices, vendors, and designs. He helped hone in on what I liked and didn’t like, and helped me design the final invite. He was incredibly helpful with wording, appropriate titles, etc. Our wedding invitations were beautiful as a result.
Ali and I exchanged endless threads of emails while she helped me coordinate everything — even when I had a last minute change to my escort cards she was happy to help and did so right away. She was always super helpful and worked around my schedule.
Overall, my experience here has been wonderful and I would highly recommend this shop for all things printing. I will definitely be coming back here in the future.

I had all my wedding invites done here. Jonathan was great to work with and the end result was really beautiful.
I will give future business to this place — absolutely.

Came here for a wedding invitation design consultation. Eh, was okay… wasn’t too impressed.
My appointment was at 10am with Penelope. I was running about 10 minutes late, and she was very understanding. When I arrived, we went to the back of the store and got right to business.
They have TONS of samples to show you from various vendors they use. It definitely could be overwhelming, so I’d go into the consultation with a design and/​or invitation style you already have in mind. I told Penelope what I was looking for, and she pulled some albums for me to flip through. I found some styles I liked and she noted them. She reiterated what I was looking for in terms of design, writing style, etc., so I totally thought she understood. But then she began to show me some albums that were totally not what we just talked about. Yes, I understand that you are trying to provide me with more options. But no, I don’t like them.
Although they have a good amount of vendors to choose from, some of them aren’t flexible in terms of design (you have to choose a design that they already made) or you have to pay an extra free for a custom designs ($ 50+). They also offer anything you can think of in terms of wedding stationary (save the dates (no magents though, because according to Penelope, they thought this would phase out), invitations, programs, escort cards, menu card, etc.), which is nice.
She asked me what my price point was, and mentioned that it was most likely not possible to get a pocket-​fold design within that range. We started pricing out the three different invitations I like… they were a good amount off from what I wanted to spend. She gave me some options that could bring down the cost… sweet. Having them do some items in house could definitely save you some money!
Penelope was pretty helpful and answered all my questions. At the time of my consultation, she was the only one in the store. So, her full attention wasn’t on me. She frequently answered the phone or had to tend to customers in the store. Not cool, not cool at all! They should have at least two sales associates in the store at all times, especially if they do consultations.
Overall, my experiencce at The Dandelion Patch was just okay. They have a wide variety of invitations to choose from, but none of them screamed this is the one. They say you can customize your invitation to whatever style you want, but in some ways, you really can’t. So, am I going to buy my invitations here? Not a chance. Was it a complete waste of my time? Definitely not. If I didn’t come here, I’d be wondering what they had to offer.
FYI-​Expect to spend about two hours on your design consultation. You could also park in the garage directly below them, but it will cost you $ 14 (they don’t validate, neither do any of the shops in this mall).

I had a fantastic experience designing my wedding invitations with The Dandelion Patch. Their staff is very friendly, professional and helpful. Penelope, the manager, was in constant contact with me throughout the process and she even tied the bows around my 200 invitations herself. She was great at communicating with the invitation vendors and made sure that I got a small discount when the proofs were late. She also was able to help me with address labels when I needed them at the very last minute. Overall, a fabulous place to go for invites or cards!

Had a great experience here getting invitations for our wedding. Stationary and fonts are one of the few things my partner and I wanted to put lots of time and some cash into for our wedding, and they were amazingly helpful. Jonathan sat down with us for two different sessions of at least 2 hours each before we made our decisions; he was very patient and attentive with us while we looked through the big books, and great at giving us his honest design opinions when asked. Very glad that we found this place, and that we weren’t scared of looking into a shop in Georgetown!