T-Mobile

Washington, DC, Estados Unidos

3.6

Fechado agora

5 avaliações

Contatos

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Telefone
+1 202-789-8164
Site:
clickserve.dartsearch.net
Endereço:
805 15Th Street Nw, Washington, DC, DC, 20005
entre a N H St & a N Zei Aly
Paradas e estações próximas de transporte público:
120 mMcPherson Square
350 mBus 33
480 mMetro Center
Categorias:
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Mapa

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Hoje

Hoje 10:00 – 19:00
Fechado agora
Horário local (Washington, DC) 01:35 sábado, 30 de novembro de 2024

Horário de funcionamento

segunda-feira 9:00 – 20:00
terça-feira 9:00 – 20:00
quarta-feira 9:00 – 20:00
quinta-feira 9:00 – 20:00
sexta-feira 9:00 – 20:00
sábado 10:00 – 19:00
domingo 12:00 – 18:00

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5 avaliações para T-Mobile

Não exige registro
Classificação do local: 4
Washington, DC
Helpful staff — answered all my questions and got me in and out quickly.
Classificação do local: 1
Washington, DC
i wanted to SKEWER METRO
PCS big time for their lousy service and snotty clerk at the Good Hope Road branch store… but system keeps spending me to this entry… just a prewarning of what its like to deal with metro PCs… Be
Sure not to fall for insurance rip off!!!
Classificação do local: 5
Arlington, VA
I finally decided to join the tablet nation and went in hoping to walk out with a device and a contract. Unfortunately, they didn’t have the device I wanted in stock. So after much indecision, I decided to buy one and have it shipped. Kofi was in patient attendance as I went back and forth about which tablet I should get and expressed both regret and surprise when we got to the shipping part and it wasn’t free or fast. I elected for slow and cheap for delivery, with an estimated delivery date of forever, and went my merry way. This was yesterday. Today, I came home to a brand new tablet: Kofi had bumped up the shipping with no extra charge. Totally made my day.
Classificação do local: 4
Washington, DC
I’m not sure if the young man who helped me still works there but he was the ONLY reason why I even came back to that T-​Mobile store!!!
He knew more about the phones than the manager!!!
First, the manager sold me a SD card that wasn’t compatible with my phone and then he tried to tell me something was wrong with the unit I had and that I should think about buying a new phone.
So another employee comes out and overheard the conversation. He stepped right in and tells the manager he’d help me. He was extremely helpful and helped me to understand that phone didn’t support the SD card that was sold to me. He even showed me the specs from the website. Now why couldn’t the manager had done that?
Of course I was furious but this guy calmed me down and sold me what I needed… he even threw in a case for the trouble!
If he’s still there, I HIGHLY recommend this store. If the manager still exists, shop online.
Classificação do local: 4
San Francisco, CA
The wait always seems to be kinda long here — it would be better if the employees had a system for acknowledging customers when they came in so you know they noticed you and are waiting. That being said, once you do get service, the employees are very, very knowledgeable and have been able to resolve all my issues with no problems at all, including lots of good advice on using my new Android phone, fixing and replacing a defective device no questions asked, and including freebies. They were very patient and eventually found resolution to all my problems. Recommended location if you have a tricky problem.