Stellar Smiles

Lord knows I try to support black owned businesses, but this is why it is so hard to do that. I found this guy on ZocDoc and went in for a routine cleaning. I normally go to a large practice in DC but this was closer and had availability. I’ve always had a great dental visits, no issues, and I go 3 times a year. He did the «cleaning», which I use lightly. It was just tooth polish and overkill with a waterpick, no usual plaque removal with the dental pick or even flossing. There was so much uneasiness with some plaque between 2 teeth, that I actually used the dental pic myself to scrape it away & floss my own teeth. Yes, I actually used a dental pic to clean my teeth at a dentist office. No patient should have to do that!
I’m actually pretty proud that I fixed it myself… no dental school training for me ladies and gentlemen… but I digress. :)
Then like so many reviews I have found now on Unilocal,I too got shocked when the dentist said I needed 6 new fillings, prescription toothpaste, and a prescription mouthwash. I hadn’t even put on my coat before the receptionist showed me the breakdown for each tooth, plus both new prescriptions. It just felt like I was being nickeled and dimed. And given the other negative reviews out there, I wasn’t the only one that was duped.

I can give my real review because I made the mistake of reviewing what I thought was for another doctor and gave it 5 stars. The only reason I’m giving it 2 stars is because Megan, at the front desk is very friendly and we communicated very well — laughed and joked. However, Dr. Jones is not too talkative, he said who he was and stood there and I introduced myself amd shook his hand (I’m assertive, I have to have good communication with my doctor). He was very quite up until the end but how in the hell were my teeth in good condition in March when I was seeing my old doctor (he stopped taking my insurance) and Dr. Jones tell me I have 12 cavities? I went in for a cleaning and I promise you it took all of 5 minutes and my teeth were not clean, he did give me a prescription for mouthwash. I ended up contacting my old dentist and the new one they referred, they said I wasn’t the first one to complain and said the diagnosis Dr. Jones gave me doesn’t make sense, there is no way I can have that many cavities in that short peroid of time. I saw these reviews after the fact and now I know I’m not crazy. He did ask me did I want to see the xrays of the cavities and I declined — for what I don’t know what I’m looking at and at first I told him I trust you but I was in shock so I said whatever until I could comprehend what I just heard. Now I have to fight billing for that sorry cleaning and pay out of pocket to get it done right in hopes they will give me my money back. I will have to get my xrays sent over to the new and old dentist, maybe they can tell me something else other than 12 cavities and a crown because my teeth/​mouth feels great and were great not too long ago!

I’ve been going here about a year now and every time I leave, I need to come back a couple days later for them to fix something they messed up. And every time I come back, their office is closed! Closed during business hours. Leaving me to look for another dentist to fix their problem. Today was my last straw. I had a filling fall out over the weekend. I called their number and their only advice (when there is an emergency) was to call 911. My tooth didn’t hurt too bad so I waited until Monday to see the dentist. Took the morning off work and went to the building. The front door was open but no one was inside. The lights were off as well. I decided to stay outside and ring the door bell. After thirty minutes of waiting outside, ringing the doorbell and calling the office repeatedly, I decided to leave and find another dentist who would be at work and ready to help their patients. I ended up having to take the whole day off of work but it was well worth it because I found a great new dentist I will be going to from now on!

If I could give this place zero stars I would. Every single tooth they worked on is cracked! One very badly. I hope that they go back to school and learn more about teeth so that they can better their practice. It would help.

I went to this place for one broken tooth and after a consultation they tried to tell me that I needed fillings in just about every tooth but couldn’t explain to me why I needed all this work done and was reluctant to give me copies of they x-​rays. I went back for a follow up and they told me that I needed a few root canals out of nowhere and that I had an infection in one of my teeth. Long story short they tried to destroy my mouth and damaged teeth that didn’t have problems at all, and they pushed me to do heavy procedures that I didn’t need just to pocket money. «So please trust me» theses two scam artits Dr. Ramdath and Dr. Jones are doing everything they can to trick and deceive people and will destroy your mouth! they don’t care about the health of your teeth or how you feel at all. This place really is a chop shop they push extractions and un-​necessary fillings and root canals just to pocket money. WARNING DO NOT GO TO THESE CRIMINALS!

Went to stellar smiles for a check up after a bad experience 2 years ago at a different dental office. They were very understanding of my dental fear and completely put me at ease with their warm professional approach. I have since had fillings, root canals and crowns done that look amazing. They gave me my smile back and for that I will forever be grateful. I have recommended a few friend’s to go there and they also loved it. Thank you stellar smiles

I loved my experience there. Megan, is amazing she always tells you what to expect and how much it will cost before you start your treatment. Also, the office is extremely clean and modern. Dr. Jones is great about giving you preventive advice.

I didn’t receive an appointment reminder call. I had fillings done without being numbed, I still have work left to be done but refuse to return. This place is a chop shop so please beware.

This place seemed like a blessing but turned out to be a curse. I would get as a new patient a dental cleaning and xray. Great. I showed up and the first thing that I see is the young desk attendants that were as cute as a button. Talking about personal business. I give my $ 99 bucks before even being seen. I’m taken into the first room on the left and the dental hygenist does my xrays. I’m thinking lucky me. Cheap and modern. She precedes to clean my teeth. One problem she doesnt know what the hell she is doing? She warned me about being wet. I’m thinking cool. No. It was more like thrown in a pool wet. Hell! I had to grab the hose in the side of my mouth to keep from drowning. Slobbing and whipping at my face. Makeup running in my damn mouth and eyes. I yelled. «Is this normal? Am I supposed to get this freaking wet?»
She giggled like a retarded extra from Blues Clues or something. It gets worse. When I have to remind her about other procedures you are supposed to have done to your teeth during a dental cleaning. I realize this place was little more than a jail dentistry… my teeth still felt dirty. I talked to the dentist. She was attractive. Big deal. I would take ugly and professional over attractive and I can feel her trying to ease more money out my pockets (add on future procedures)!!! She spoke of a list of things I could do to fix my teeth. I’m looking in the mirror while she rattled on and notice food still stuck in my teeth from breakfast. I comment. She precedes to pluck it out with a sharp instrument like it was a toothpick. Please this place should stick to helping the homeless. I was so made I could have called channel 7 news. This is the glossed over version. The original was filled with more cursing. P. S. I have to find another dentist to clean my teeth for real this time… beware of this place. Combination of People under the stairs the movie and Snorkles (old cartoon) branching out into the dental world.
I DONT WANT TO GIVE IT A RATING BUT I COULDN’T POST WITHOUT DOING IT… CONSIDER IT A NEGATIVE ONE STAR