Starbucks

Meet a friend there weekly when weather nice to sit outdoors. Very limited indoor seating. One table that is always full. Wish there were several smaller tables. So with cooler weather we are looking to meet elsewhere. Also outdoor tables always in need of cleaning at 630am.

Horrible all around… ridiculously dirty inside and couldn’t get a simple iced vanilla latte right. Had to remake it 3 times for major reasons… I’m not a picky person, but we’re talking no vanilla, caffeine vs decaf, watered down, etc. Had to finally get a refund. The extremely loud rap music didn’t help either.

I am always hesitant to leave an unfavorable review. However, in this case, there is no other option. I found the service and quality at this Starbucks location to be far from acceptable. The cashier did not bother to ask me if I wanted a drink after I ordered a muffin and proceeded to the back area, leaving me and another woman in line hanging (after she had taken care of the muffin order). This is a standard question in any other Starbucks I have ever been to. The barista serving me did not get the order correct and rolled her eyes at me when I asked her to correct it. The staff here need some training in customer service! The care and service attitude needs to be worked over in all of these employees. I would not frequent this place at all, if it were not for the fact that this is the only Starbucks in walking distance from work.

This Starbucks is pretty much IN my building, so I often go here out of sheer convenience. They really aren’t equipped to handle the volume of traffic that comes through here. The line is always long, and the wait always seems completely ridiculous for what I’ve ordered. I routinely see potential customers walk in, roll their eyes, and turn around and walk back out. I often do the same. I wouldn’t use this as a place to work. The space is small and cramped. Commissary is right next door and has an excellent seating and work space.

This Starbucks location reminds me a lot of the old Motorola RAZR phones. Extra high on utility without any pageantry. A less obvious and way more hilarious commonality is that like a RAZR, if you are caught carrying a Starbucks Pikes Place, the chichi Logan Circle crowd will definitely point and laugh. And because nobody will care if it’s lost, RAZRs are carried mainly by preteens, the same people totting around a double chocolate chip frappuccino with extra caramel.
Ok enough with the cell phone analogy…
Décor is austere to say the least. This place has a one large table, literally one outlet, and perimeter of stools. No comfy lounge chairs where you can mooch free internet all day.
Bottom line this place serves very decent coffee without the coffee douche bags and pretentious baristas.

2.5 stars for friendliness of employees, cleanness, and location. Their coffee doesn’t taste as good at this location and they cook breakfast sandwiches to a still almost frozen cold mushy watery state. Maybe their ovens are set to the wrong time length? I just had another cold egg white spinich wrap here when there was 0 line at 6am… so I know they aren’t cooking shorter to hurry up lines. Another starbucks sandwich with one bite in the trash.

Hit or miss on the moods of the baristas, and strength of the iced coffee. Pretty good for getting work done though.

I go to this Starbucks everyday. It has the perfect centralized location between my work and home. Today really disappointed me. The cashier named Aleshia (spelling?) was barking demeaning orders at her colleagues in front of a long line of customers including calling one of her colleagues an asshole to the customer in front of me. She proceeded to impatiently take our orders using abrupt questions «receipt?» «What else?» «Ok thanks bye, NEXT!». Then the barista decided to help out the colleague that was just called an asshole and Alesha yelled at the barista saying «you just make your drinks» and continuing «just fucking work, I don’t give a fuck». All in all, my experience to get a delicious coffee was ruined and I’m appalled that she would treat people like that and even more so in front of paying customers.

Staff is nice but this location cannot seem to brew a decent cup of drip coffee. The BOLD blend often tastes like tea. Bad tea!

Only about a block from my office so needless to stay I’m there often, along with many members of our staff. Typically service is fast and friendly; they know us there. Unfortunately they really fell short today. I was hosting an informal coffee hour at work this morning, a key component of which is the coffee. We placed our order in-​store yesterday afternoon. When I went to pick it up this morning, they had no record of it. They had to check to see if they had boxes and offered to make it. Unfortunately I didn’t have time for that and asked if they’d deliver. They would not. So ultimately I had a coffee hour with no coffee.

The consensus seems to be that this is a poor Starbucks and I could not agree more. I paid for my order but I had to ask for a receipt. Then nobody made my drinks until after numerous people behind me received their drinks. One person was helpful but he rushed to make my frap and it was terrible as a result.

Great location! Fast service and they remember who you are in just a few visits. Patio outside too. Lovely place to fuel your Bucks love in Logan Circle.

Starbucks brand promise is about creating «moments of connection.» And they do that in a place they call «the third place,» somewhere that’s not home, not work, it’s somewhere else (somewhere in between, perhaps).
No one said hello.
The person who took my order didn’t return my smile.
In fact, the person who took my order was half-​way through the next customer before she handed me my receipt (she asked me if I wanted it, and seemed nonplussed when I said yes). And the line was not long at all.
The barista who called my drink when it was done didn’t acknowledge my thank you.
My drink was bad. Really bad.
This might sound like I require a lot of attention. But Starbucks promises me a connection — at least a moment of it — when I visit. This one doesn’t even make an attempt.

Agree with comments below. «There are great Starbucks and then there are poor Starbucks. This is the latter.» Much to management’s chagrin I’m sure, I’m constantly reminded of the Saturday Night Live skit when I come to this one. Staff rarely even look you in the eye — even when it’s quiet. All robotic.
The store recently went through a renovation. Fresh coat of paint is great, but the layout of the store is really off. I think they actually reduced the number of seats while creating this massive open and empty space in the middle of the store. Strange use of space.
I avoid this one.

Friendly staff that are always busy and working hard. The line sometimes is crazy long but the friendly service the staff gives makes up for the long wait.

There are great Starbucks, and there are bad Starbucks. And then, there is this Starbucks.
First, a hint. If you want coffee, there is a Caribou coffee a block away that is the exact opposite of this store. Try it instead.
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You know those Starbucks outlets that are in major airports or hotels? The ones where you feel like the staffing isn’t quite up to par? Yeah, this is like that. But worse. Because this Starbucks is on a regular street, with a decent sized location. In this case, the entire place reeks of mismanagement and just general apathy.
The staff try pretty hard, but you can tell they are discouraged. I have stopped by several times and found two people working — with a line of five to seven people waiting. And so they are always behind. But the last time I went in, there was ONE person working with ten people in line. And that was just absurd.
The location could also use a few cleaning tips. The «cream and sugar» counter is always messy. The floor looks like it could use a good cleaning (or just regular mopping). Heck, the whole store looks like it was run over several times and then left dirty. The front of the store, with it’s few wooden tables, well, I wouldn’t sit there. It’s a mess. Finally, the trash can outside is always overflowing during the day (and is usually overflowing right after they close, which leads me to wonder if they even check it).
I’m sure there are plenty of excuses for this. Tough to staff. We don’t own the sidewalk. But with other city locations that are adequately staffed and throughput based, this store just doesn’t seem to even get close.

This Starbucks rocks. It ought to have way better ratings.
In general, I love Starbucks because they have soy cookies and cream frappachinos which are the best best best things ever, and in the winter they have soy peppermint mochas which are the other best things ever.
But this specific Starbucks is awesome. The staff are very friendly in my experience. The line is usually short. It’s always clean. Lovely place. I would expect the Unilocal rating to be higher!

One of the rare Starbucks able to get my iced Capuccino right. Convenient P st location across from Whole Foods. I was in and out so can’t speak to the sit down experience as others have.

This location allows homeless people to hang out on their front patio, smoking cigarettes, feeding birds and socializing together all morning, every morning. It’s DISGUSTING. I walk down this street daily, and I only see one of them drinking an iced tea from Starbucks, so maybe they technically can’t kick out that person as a patron, but the whole scene is very off-​putting. I have seen one of the others sleeping in the chair overnight on a couple of occasions when I’ve gotten home nearby very late or wee hours of the morning. Even when the homeless people are not there, the patio is very small, cramped with oversized and poorly placed patio furniture, dirty, and uninviting.
I have experienced some very nice staff, but also some staff that could care less, are borderline rude, and don’t pay attention. Twice I have been skipped in terms of getting my beverage made in the order I paid. Not the consistent customer service that Starbucks brand likely expects of their stores.
My drinks are always fine because I get enough junk in them I don’t taste the actual coffee, but 2 separate people I have taken there on 2 separate occasions ordered coffee drinks (who are familiar with Starbucks coffee I might add), and they said it tasted burned and disgusting. They would have said something but the coffees were so hot both times they couldn’t really drink them until we were long gone.

I actually like this Starbucks, although I will admit that the line and the wait time can be a little long; but since my favorite barista (It’s a shame that I forgot her name) always hooks me up with discounts, free coffee, free pastries, free drink size upgrades, etc., it is worth the wait :)
I also generally have good experiences with how the drinks taste, I don’t have to tell them how to make my drink, like I have to do at some Sbux’s.