Savoy Suites, a Kimpton Hotel

Under construction. They don’t tell you that you are going to hear trucks and other heavy equipment outside your windows early am. Breakfast??? A joke, cereal, bagels, coffee, juice.
Great for extra carbs and diabetics.
Rooms? energy saving bulbs in all lamps. Try turning them off at night and they blink constantly. I had to unscrew the bulbs. They also charge $ 30 for parking
I would not stay here again

The «free» breakfast was cold tea and three cereal choices.
Will recommend my company to suggest other places in DC to other employees.

Was skeptical at first because of all the mixed reviews, but I have to say I was pleasantly surprised. Nice, modern furniture inside our room with 2 queen beds. I have attached photos.
Things to note: They take $ 50 as a deposit during your stay and refund it back to you upon checkout. Parking per 24hrs is $ 30 + tax, $ 35.44 to be exact. They take this out of your $ 50 deposit and refund you the remaining balance. When you arrive, you have to park in the front and check-​in before parking in the garage to the right. The garage door stays closed at all times which is nice for security reasons. You have to pick up the black phone to speak to one of the guys up front for them to open it.
The elevator from the parking garage does stop at level 1 each time, perhaps for security reasons as well? No clue. It didn’t bother me much but I could see it getting annoying to someone staying for a while.
Our room door had about an inch crack at the bottom– I could peek into the hallway. Could possibly be an invasion of privacy (someone could probably hear your conversation). Once again it didn’t bother me because I only stayed one night.
The shower didn’t have a sliding door, only one half glass panel. Perhaps a modern design that I wasn’t used to, but it wasn’t bad. The water didn’t spill out everywhere despite there being no shower door so I’m assuming that was intentional.
The room I was assigned did not have a mini fridge.
This hotel is located conveniently at walking distance from restaurants and bars. Paid about $ 113 for one night + parking.
Overall I would definitely recommend this place, and will be back whenever I’m back in the DC area.

Affordable hotel near National Cathedral & Georgetown. Being renovated & excellent job done to keep noise to a minimum. Friendly staff & clean room. Will come again.

Bait and switch.
We booked a 13 night stay (to visit our kids and grandkids in Glover Park for thanksgiving) in a «Studio Queen/​Queen Kitchenette». We were shown to room 517 which had two queen beds, a mini fridge taking up half the closet space with a coffee maker on top. Hardly a ‘kitchenette’. I asked at the front desk and they told me all the kitchenette rooms were on the second floor and that is under construction. I asked for a rate reduction but was told «your room is the same rate». I checked the hotel website and that was definitely not the case. As we are still here, I will take it up again on checkout.
The hotel is just a place to rest your head. There is no restaurant to speak of, just a terrible ‘continental breakfast’ of stale pastry and corn flakes and really nowhere in the neighborhood to have a decent sit down breakfast. (Wholefoods is where they recommend!).
Location was convenient for us as our children live an easy 10 minute walk away and the bus service is good if you want to go into Georgetown or downtown without a car.
The décor is standard mid-​range hotel with ugly brown mottled carpet (chosen for hiding stains). The bathroom is tiny but thankfully the door opens outwards. Large window with blackout blind looks over houses in the neighborhood and the noise from Wisconsin Ave is quite loud. No fan in the bathroom and a wall unit heating/​air conditioning unit in the room that you cannot turn off at all. The fan goes constantly and blows quite hard even on low.

Pros: blanket and pillows were comfortable, mini fridge, clean, front desk woman was very helpful at directions on which bus routes to take.
Cons: no bathtub, no microwave, renovating hotel (loud noises at 8am!!!) Lobby smells like dirty feet, one tiny elevator for guests, charge 30 $ a day plus tax for parking!!!, breakfast buffet is 15 $ you can’t order anything in the hotel bar to eat, it’s room service only. Guest services didn’t offer any restaurant discounts (one place asked where we were staying and said they usually send their guests with discounts) Upon checkout guest services didn’t ask how was the stay or ask how they could improve. I do NOT recommend this hotel.

Just returning from DC, I’ve had 2 exceptional stays at the Savoy. The staff is extraordinarily pleasant and helpful and our room was beautiful! I love the proximity to everything we needed and the food in the restaurant downstairs was very good. I will stay there again on my next visit.

Whoa! I was extremely surprised by the quality and service. Had to make a last minute stop into the DC area so I was really just looking for a cheap hotel.
As one of the cheaper hotels in the area it really exceeded my expectations. Immediately, the customer service was great. The guys helping me at the front desk, Ahmad, and the staff were extremely friendly. Because of the construction going on they felt bad for the appearance and decided to give me two free beers! That’s always one way to win me over in my book.
The room was very nice. Had a corner room on the top floor (definitely was not expected for the price I paid). Great views of the city from there. I will definitely recommend this hotel to anybody coming through.

The worst hotel I have ever experienced for accommodation, service, and food. Asked for an upper room away from noise — they put me on the first floor next to the construction they failed to mention when I booked the hotel. The closet had a broken shelf and an inch of dust on the shelf and hangers. I don’t think they cleaned this room in the last year. Bedding, floors, and furniture were stained and dirty. Smelled awful. Breakfast was $ 18 for no service (no one was working the floor) and crappy self-​served food. Had to find someone so I could have the privilege of paying for complete crap. I asked reception to move rooms. Reception was no help. Upon leaving the room, a large COCKROACH was sauntering down the middle of the hallway.
Don’t stay here if you value your health or money. Literal roach motel.

Nice rooms, decently priced, but very inconvenient location. I“ve stayed here a few times.

Very nice and very accommodating! We booked online in the morning and had a great room the same afternoon! Mark at the front desk was hospitable and the bartender gave us directions with ease. The room was clean and cool after a very long day sightseeing in Washington DC. The price was very reasonable and thoroughly enjoyed being in Georgetown and the local community and waterfront! Anthony the shuttle driver!!! WOW!!! Took us to a prime spot down the hill and recommended restaurants, music spots and even let us know what buses to take to get back up the hill to the hotel! Employees are a treasure at the Savoy! They are currently working on the building, so if you don’t mind the ascetics and looking for a great bed at a great price. The Savoy Suites IS the place to stay :)

I stayed at the Savoy Suites on a business trip from April 14^th to 17^th. A month after leaving, on May 12^th, the hotel placed a charge of $ 213.83 on my credit card for no reason! I went back and forth with the accounting department for weeks to get a refund. Then, today, they charged me ANOTHER $ 213.83. The kicker: accounting is not picking up the phone, and it keeps going to a full mailbox that can’t accept any more messages.
So thanks a lot for that guys!

Can’t comment on the rooom because I am still waiting to be checked. In fact I have been waiting for over 4 hours. Not impressed with the hotel organization so far.

Booked through Groupon for their King Suite Skybox. First off, the whole place is under construction. No call to alert us to this fact. Secondly, it seems there’s been a second parking price hike in the last year, based in other reviews, as it cost us 30 $ for overnight parking, with no valet option. Late checkout would have run us an additional $ 100, and breakfast started at $ 12 each. None of which was included in the approx $ 200/​night rate we had paid. Parking was a tight underground lot, where more than half of the spots were filled with storage items from the renovations/​construction occurring on the hotel above.
The room advertises a shower/​tub combo, but that was not the case, as the bathroom was effectively a closet. The room, as a whole, felt old and outdated compared to other places we have stayed. Flickering lights as we initially arrived and turned on the switch introduced us to a much more bland view than advertised. The capital isn’t nearly as close as pictured; see my view pic on this Unilocal page. We were all the way on the top floor, too.
The following night, we stayed at a Holiday Inn Express, and it was significantly better, even just getting a basic king room. Here we were thinking we would have the better room on day one, and the more economical/​bare-​bones room the following day.
The bed was comfortable, I suppose. The only redeeming quality beyond that would be it’s location to some decent restaurants and a whiskey bar down the road.

We spent the weekend in Washington and Savoy Suites Hotel was our choice for hotels and did not disappoint. This hotel is elegant, like living in the years of the past, marble bathrooms, wide hallways, tea in the dining room.

I can not believe ppl rated this place with 92% this place is not what I expected. I expected a nice hotel not a cheap hotel being over charged with stains on the bed and carpet. It looked like it had roaches. Will never stay here again.

Get a room with a hot tub — the tub is on a vaulted platform in the bedroom, so you can enjoy your view of the Cathedral or trees from the comfort of warm, pumping jets. The tub is also conveniently surrounded by ledges, so there’s plenty of space to place your wine glasses and fancy chocolate while you soak. My only complaint is that the jets were a little loud, and the tub drained faster than expected. So run the jets and refill the tub in between saying your sweet nothings. The shower is unique — half glass wall and half open, clearly meant to put you on display.

I got the room on Expedia for $ 75 a night for 5 nights, so for $ 75 in north Georgetown I can’t complain too much. Desk staff is nice. The rooms are a little run down, but the bathroom was nicely remodeled. Do NOT count on the shuttle service to and from the Woodly Park metro, especially in the afternoon. I wound up waiting almost an hour for him to show up. When I called the front desk they no kidding said, «Oh, he must have had a stop in another area.» Really? Then why does your website say «shuttle every thirty minutes»? This happened every day. On the upside, I got to be pretty good friends with the homeless guys.

I loved the area but felt ripped off staying here. The staff were very friendly and did what they could with what they were working with. No shuttle to the air port and there food was terrible and very expensive. Had a great time while i was here but i wouldn’t stay here again.

Savoy at 2505 Wisconsin Ave NW Washington, DC 20 007 in the Glover Park neighborhood has the worst customer service I have ever dealt with. I had a nightmarish experience dealing with its night staff, Antoinette.
I checked in a room on the 5^th floor. The heater didn’t work and the room temperature was like a whole 50 degrees. However, the worst part was the horrible outrage and psychotic reactions that I got from the staff, Antoinette.
When I found out about the heater issue, I waited for about an hour to see if it turned on by itdelf and made a call to the front. I asked her if she could send someone over to fix the heater. She told me that the hotel never had heater problems before and it would turn on eventually. She then told me there was no one to fix it and there was extra blanket under the TV (I later searched the room but did not see any blanket under the TV or in the closet). I asked if she can move me to a different room. She said there was no available room.
I was pretty tired from the flight to pack and move to a different hotel and also had an early morning meeting the next day. So I told the manager that I was willing to stay in the room and asked her just to notify the manager the next morning.
She refused to do this and said she would contact the maintenance instead. I explained that it would be important to communicate the heater issue with the daytime manager. For some strange reasons the staff, Antoinette, started reacting irrationally and straight out yelled at me on top of her lungs. She yelled out her first name repeatedly and rambled on why maintenance people are same as managers. I tried to stop her rambling and yelling by interrupting but couldn’t stop her screaming over the phone. She continued yelling at me for a few minutes. I could not believe how the staff was behaving and hung up. I waited to see if she came up to my room and apologize which never happened.
I could barely sleep. When I checked out early next morning, I talk to another staff and asked if there was any manager that I could talk to about the night before. I got a business card of Vincent Purdie but no one made him/​herself available to discuss the horrible mistreatment that I dealt with.
Bottom line. The heater didn’t work when it was 35 degrees outside. The staff did not respond to complaints. The staff, Antoinette, yelled at me, rambled on and screamed over the phone. After all of that horrible experience during the night, I expected manger would show up to apologize or at least make him/​herself available to talk, but even when I checked out no one was available or acknowledged that issue. I opened a formal complaint on BBB about the outrageous, psychotic behavior of the Savoy staff.