Pro Nails

I initially thought this place was really great and I really like the color I chose and the service I received. Then the next day my thumbnail started to chip and after that my pointer finger started to chip and after that my middle finger started to chip. I just came from getting it fixed and the woman basically screamed at me when I told her that the color she was choosing to repair my nails was not the same color I chose the last time I was there. I chose gel nail polish that was OPI I think and she chose a color changing nail polish to fix my nails. Well lo and behold my nails that she repaired are a different color in the heat then the nails that were done last week. I am so over this place I am so disgusted. The woman yelled at me even though I continued to ask her to keep her voice down. I think it’s safe to say that I will never return to this nail salon ever again. The prices are great but would you get in exchange for the service isn’t worth it.
Also, I’m pretty sure she was talking about me because another woman that worked in the shop mouthed ‘I’m sorry.’ I’m so irritated by business that don’t value customer service.

This is an ok nail salon. Getting your nails done in DC is expensive, so sometimes you go with what’s cheaper. But I eventually switched to Q West and stuck there til I moved out of the city.

Gross Gross GROSS!
I went to this place because I was in a hurry and needed to get a fill in. God I wish I didn’t. My fill in subpar, she kept filling and sanding down my nails even after I said Owe!
I got there at opening and the place wasn’t super clean. The floor could use a mop and the walls need a paint job. The paint selection is meh!
I won’t be coming back.
Trust me make the longer walk into Adams Morgan and go the Enchanted or Joy’s.

Here’s what you get with Lee– good waxing, nice demeanor and a good pedicure. She actually used a tool to take the yellowish color off my toenails. Love the price too. Better than the place above saki which charges double for just a pedicure.

I went here because they have a $ 7 eyebrow wax… what did I expect? Not much, but the lady was on the phone while she walked in… I said «no top, only bottom», she stayed on the phone and did the bottom, then put wax on the top.
She had to remove it… stayed on the phone for a bit before getting off.
Is it too much to ask that someone pay attention as they apply hot wax to my face?

I thought I’d post an updated review. I just went here last week and will be back twice a month from now on. I’m broke but hell yes I’ll pay $ 28 for a mani and pedi! The lady did a damn good job too. They even razor the dead stuff off, which is illegal where I’m from (Tejas).
I really don’t have any need to go anywhere else.

This place had a dude that I went to on a regular basis (never got his name…) but he’s been gone for about 2 months.
I went on Tuesday to get gel nails and a pedicure. My pedicure was fantastic! My nails, on the other hand… not so nice. It was a dude w/​a baseball cap and real careless… the final product wasn’t bad, but the customer service isn’t there. He damn near filed my thumb nails until he was literally filing my damn skin! After I gave him the look of death and told him to «PAY ATTENTION», the service miraculously improved.
Today (2 days later) the acrylic wasn’t thick enough on the inside corner of my thumbs and started to chip away so I went back to the same dude who did my nails originally. 1^st, he stared at me like he’d never seen me before. Then had the audacity to want to charge me $ 5 for his BS nail job… huh?!
Needless to say… I DIDN’T pay, and I’m NOT going back… you’ve be warned…

I completely agree with the realistic posts on here. It’s not fancy. Don’t expect Red Door Spa. But for $ 28 bucks you get a decent manicure and pedicure. $ 28 dollars! I mean, seriously — where else in DC would you get that kind of bargain?
I always go to Tina. In all of the nail places I’ve been to from the most expensive to the cheapest, I’ve yet to find someone as gentle with my feet as her. I get ingrown toenails sometimes and she removes them without any pain. For that alone, it’s worth the trip. Ask for Tina – i think she’s the best.
Manicures are ok but they can be a little rough and quick. This is not the place to linger on massages.
However, in the summer when you want to treat your feet to a pedi quick and on the cheap, ProNail is worth the trip.

Is this place fancy??? Heck no. Did the lady leave a burn mark across my forehead when she waxed my eyebrows. Sure did.
But the pedicure was *pretty* good and very cheap. So yes, I will be returning more than once. I can walk here from my apartment, and I’m pretty lazy … so nothing short of that lady hacking off my foot with a sharpened axe will keep me away.

Pro Nails gives a solid pedicure. Where else in the city can you get a full pedi in a massage chair for $ 20 (without an appointment!)??? I like to relax and flip through a magazine (really, who wants to worry about small talk?) when I get a pedicure, so I actually like that they just focus on my feet! Also, I am a somewhat new regular, and they remember me from visit to visit. I’ve found them to be very nice, albeit with limited English. If you want an inexpensive but quality pedicure, this is the place. If you are looking for luxury and meaningful conversation, probably better to go elsewhere.
They are also half as expensive for bikini waxes (only $ 16!) than most salons in DC, but with the same qualifiers as above.

I have to disagree with the previous posters. Pro Nail is a welcome addition to the Adams Morgan/​Mt. Pleasant neighborhood.
Don’t go expecting luxury and over-​the-​top pampering and service, but if all you want is someone to spend a good 30 minutes working on your feet (and using the forbidden callus scraper) for a reasonable price, Pro Nails will do the trick.
The pedicures cost $ 20, the manicures cost $ 12. If you get both, it is only $ 30.

OK. I have never had a manicure and pedicure this bad from anywhere else. Bad service. Just bad and very inefficient. Not precise enough for my taste. I would rather not have this service if this is where I had to go!!!

When Pro Nail first opened, I was enticed by their 20% off deal and got manis and pedis off and on for quite some time. The shop seemed clean and the employees were friendly.
Over time, however, my impression of the place took a turn for the absolute worst. As far as I can tell, they entirely stopped cleaning the foot baths (never saw anyone clean the tubs before or after a pedi) and the last time I was there two employees went on break and actually sat in the pedi chairs while eating their dinners, stepping into the bath tub with their shoes on, dropping crumbs, etc. I have also never seen any employee sterilize their implements nor have I seen them pull anything out of the jars that (allegedly, looks more like blue glass cleaner to me) have Barbicide in them.
The floors also became increasingly dirty, and though I never had anything waxed there, I did see both their wax heaters and they looked absolutely disgusting.
I’d give this place zero stars if possible. The whole place is one giant infection waiting to happen.

Perhaps I’m rushing to judgment, but hear me out.
I used to go regularly to Q-​West Nails on 18^th Street, but I kept getting this one woman doing my pedicure that I really didn’t like — she would barely look me in the face, ignored me the whole time (except for my feet), and cut me several times because she was in such a damned hurry.
Enter a new nail salon on Columbia Road, Pro Nail. Imagine my excitement to see it, and the big grand opening discounts. I desperately needed a pedicure, since we had just installed new flooring and I had adhesive all over my feet. So I walked into Pro Nail one day, and was told it would be «just a moment». As I waited, I picked out a color. I turn around, and who is walking towards me? Miss I’m-in-such-a-hurry-I’ll-cut-you. Aaaargh! Well, I let her give me the pedicure, just because I figured it would serve her right to have to scrape adhesive off my feet. But NEVER again!
The other ladies may be just fabulous, but beware…