One Medical Group

One Medical is the best experience that’s I’ve had at a doctor’s office, ever. Signing up for a membership and making an appointment for a physical were super easy. It was so nice to be able to do it online and to find a time that worked with my schedule, not the doctor’s. The office was just a few steps from the Metro and had a modern and inviting feeling. This didn’t feel like I was going back in time to the 60s.
The office staff were friendly and helpful. Dr. Michael Gee was great. He was friendly, patient, and asked some good questions. I left feeling like I had some good next steps and Dr. Gee did a great job explaining everything to me.
I didn’t know that it was possible to be happy after going to the doctor but One Medical will make that happen. I definitely feel like I’m getting my money’s worth with the small membership fee.

I will never go to another Doctor’s office in DC again. One Medical Group is absolutely the best. This morning (Sunday) I woke up under the weather and went to their app– and in less than 2 hours I had a prescription and an appointment. This would never happen at other Doctor’s offices.
They are simply the most professional and best customer service of any I have ever been to.
The yearly service fee more than worth it.

Can someone say game changer? Because that’s what this place is. Hands down the best, most convenient, modern medical care I have ever received. There are so many amazing things to say about this service — but for starters, there is NO WAIT. I mean, I have to wait 10 minutes usually just to see my hairdresser. AMAZING. Now the doctors — young, fresh, intelligent with awesome bedside manners. They take their time with you, really listen and deeply care. No cranky rude docs who just want you in and out — not here! And the scheduling — all online, super easy, and I can almost always get an appointment the same day. I’m used to the days of calling into some rude receptionist and being put on hold for an eternity only to find out that the doctor can’t see me for another month. I am so grateful that I will never have to go through that again thanks to this incredible, modern, accessible practice. Finally, family medicine has joined the rest of us here in the 21^st Century.

I heard about One Medical Group from a friend. They are different from any doctors office I’ve visited because they use technology to better assist their patients. They understand that the people they serve are busy and do their best to make the process of visiting a care team easy to do. Their office is in a convenient location and they have a variety of providers. The atmosphere is clean and relaxed. The provider I saw was named Casey and she was really thorough, knowledgeable, caring, and kind.
My appointment started on time — and my provider was thorough and did not make me feel rushed at all.
I needed to get some blood work and my phlebotomist was named Harold. He was really nice and made getting blood taken easy and painless — more so than any other other time I’ve had blood taken. When my labs came back he emailed me promptly. I liked Harold a lot.
Overall I am very happy with the service I received, the tools available to me, and the friendliness of the staff and care team at One Medical. I would recommend One Medical Group for anyone in search of a new doctors office.

I was under the impression that everything was online that could be online and the process was streamlined to help the patient.
So here is the kicker, I received a bill this week from «One Medical» dated the beginning of November from my September appointment which includes my copay that I owe. I have no problems paying the bill but cannot find anywhere to pay the bill online. I also received no emails that there was a bill and it took two weeks to receive the bill from California. Instead I have tried calling their ‘Billing Department’ a couple of times but after waiting 10 minutes on each call I just hung up and searched their website again. Currently, I am waiting on their billing department to come back with an email that I sent over an hour ago. According to the bill I am supposed to remit payment to San Francisco, California via check or by putting down all my credit card information/​security code on their bill.
«We Make Your Life Easier» yet I cannot pay any bills online and no notices via email that I have a bill? The «annual membership fee» helps us «provide services and benefits beyond what insurance covers». Everywhere else offers an ability to pay online (Lab work, dental, and other medical bills). Thankfully living in an apartment in Arlington this bill from California didn’t get lost or misrouted, still dated two weeks ago so isn’t in collections or adversely affecting my credit (but could have easily been the case ruining my perfect score). Maybe I am one of the few individuals that pays for most/​all of my expenses online.
I have experienced better bill collection notices via email, online payment options, reminders, and courtesy calls. I can write a book about my three visits but this maybe a deal breaker for me. Not being able to pay online and getting caught off guard with a bill two months later isn’t a ‘Life Easier’ option.

I always used to dread going to the doctor because I knew I’d be waiting forever in those uncomfortable slightly stained fabric chairs. One Medical Group is a welcome change from all that. It’s super clean, I have furniture envy from all the amazing mid century modern chairs that furnish the place, the front desk staff are helpful, and I always get seen almost immediately.
I was sad when my health insurance dropped Kaiser because I was used to their online appointments, but One Medical Group has those too! I’ve had no issues making same day appointments either. If you like easy no stress doctors offices I highly recommend this practice.

Ray is one of the best phlebotomists I have encountered. It is difficult to draw blood from my veins and Ray was quick, painless and succeeded on the first attempt.

This is by far the best doctor’s office I’ve been to ever. I spent two hours calling doctor’s offices looking for a new Primary Care Physician. I did the usual thing of using my insurance’s website to find local doctors, then went through calling all of them. Each one either had terrible reviews, had no appointments in the foreseeable future, wasn’t taking new patients. or had a system that hung up on me. I was at the end of my patience when I took to Unilocal to find an office with decent ratings. I saw that OMG required a «membership fee» of $ 199 but I called anyways to get the scoop.
From the moment someone answered the phone I knew this was going to be a good experience. The gentleman on the phone found me a regular appointment within a week, explained how to fill out my paperwork ahead of time, and patiently answered all my questions. Upon arrival to the office, I was pleasantly surprised — the location is great (right by the metro), the office staff is super friendly, and the office itself is clean and modern. I waited less than 5 min to see my doctor, who was also incredibly friendly, seemed interested in me personally, and did the check up efficiently but thoroughly. I also got a little routine bloodwork done and I was out of there within 45 minutes. She electronically sent me a Rx to the pharmacy, and almost immediately I got a confirmation email.
Turns out they also do OB/​GYN type work here too, so I’ll likely switch over to this office for those things too.
Overall, I can’t recommend this office enough. I didn’t have to pay the fee b/​c of my insurance, but I think the mebership fee would be well worth it. Paperwork is on the website or through their app, little to no waiting, the people are so nice and knowledgeable, and the office is appealing. No one likes going to the dr, but I may not dread it quite so much anymore.

Let me start of with this… I LOVE ONE MEDICAL GROUP!!! The office and staff are very friendly which makes going to the doctor less stressful. I have been going to this practice for a few years now and I am so glad I haven’t stopped coming here. I was a patient at the Metro Center location until the DuPoint location open a little while ago which is very convenient for work and home. I really appreciated One Medical this past weekend when an issue that I didn’t think could wait. I was so happy to see they have Saturday hours and there were times available late into the day. I was able to be seen and taken care of that day. I did not see my regular doctor but I saw another doctor on staff. I will definitely be a patient of One Medical as long as they are around!

A concierge like patient experience that sets a high standard for care and service. Simply the best!

I can’t say enough good things about my experience with One Medical. All of the staff are friendly, helpful, emotionally intelligent and supportive. I’ve called, emailed and done a google hangout with their doctors (they have an online video appointment for quick check-​ins) as well as gone in to their offices to see a variety of different doctors. Every time I’ve felt taken care of and have left impressed with how great the service is compared to a traditional doctor’s office. Their offices are beautiful, clean and well-​located. The staff are efficient, on-​time, and have both a great online portal and an app to book appointments, renew prescriptions, etc. If you are tired of bad service or waiting forever to see a doctor, these guys are worth switching to.

The staff here is super sweet and helpful. I especially would like to recommend Ray– he gave me a series of blood tests this week and did a great job. I am one of those people who stresses over even a finger prick, so having several vials of blood taken was a daunting concept to me. However, Ray was so sweet and accommodating, and did such a wonderful job that I hardly felt the blood being taken. I have never had such a positive experience with a blood test. Thank you Ray!

This is an update after my first year. I like it even more. Who knew you could have health care where they actually pay attention and COMMUNICATE !!!

I’m so glad they opened a third location in DC. My primary care team is at the Farragut location, but several times I’ve needed an urgent appointment and been booked at the Dupont location after calling the medical line over the weekend. I’ve also used the lab at this location. The PAs I’ve seen at Dupont are great, just like all of the other PAs and MDs I’ve seen, the lab staff are great, I have absolutely nothing to complain about. Prior to the Dupont location’s opening I sometimes couldn’t get a last-​minute appointment at any office, but now not only is there another fully staffed office available, the number of patients visiting Dupont also frees up appointments at the other two locations. I’ve been a patient with One Medical for 2 years and it’s the best healthcare decision I ever made.

I caught a cold and got a next day appointment with Casey O’Bryan. The office is on the top floor with a nice view of DC. The office is nicely decorated with pretty painted walls and ceiling tiles. Casey was very friendly, her personality put me at ease, I admired the amount of small talk topics she could come up with while walking down the long hallway as she didn’t want to get into my health issues until the door was closed.

At first I was impressed with One Medical. How efficient that I was seen on time in such a pleasant atmosphere. Dr was cordial and asked questions. As long as my concerns were surface — blood tests, flu, etc, they were great. But when a more complex medical issue surfaced their referrals were not good. I found a specialist on my own who was far more helpful than the one they suggested. Will I go back? For general medical issues, yes. For anything more specialized, no.

I had been trying for months to find a quality GP and was impressed with One Medical Group’s online feedback and information. I had my first appointment today, for a basic physical. The experience was great.
First, I was able to complete my medical history information online before I came in. You can also book your appointments online, which is nifty. The location is great, right outside the south exit of Dupont Circle’s Metro stop.
One of my biggest complaints about appointments is timeliness. I made this appointment today before work, so it was imperative that it began on time. I arrived a few minutes early and the front desk staff, which is very friendly, handled my insurance info. Dr. Komis came out to get me right on time. She walked me through my medical history, asked me about any issues and then did the check-​up. In the span of about an hour, I had gotten a prescription (which was filled electronically and waiting for me at Walgreen’s; took me fewer than five minutes to collect it), gotten a booster, had blood drawn, gone over my medical history and concerns and had the actual check-​up. And that included about 15 minutes of waiting for the lab work.
I’m very pleased with Dr. Komis, who’s friendly and professional and was very receptive to my questions and concerns. I was also happy with the lab tech, who made blood-​drawing pretty quick and (almost) painless with friendly small talk. The facility itself is also very nice: comfortable, bright, well-​outfitted and spotless.
In terms of location, convenience and quality of care, it’s hard to beat.

Checked this place out for the first time since Kimberly was so convincing at the VIDA Fitness event.
I think the membership fee is $ 200 or something, but you can get it waived if your bank account isn’t as big as you’d like it to be. I wrote an e-​mail saying I don’t have $ 200 but really want to come visit, and they replied within 24 hours saying my fee is waived and if my financial situation changed, I could pay the $ 200 by following a specified link.
I booked my appointment online, and the email confirmation said to arrive 5 minutes early to fill out paperwork. I arrived 5 – 10 minutes early. When I arrived in the main lobby of the building, I went to check-​in with the receptionist, but he said if I was here for One Medical, I could go straight up to their floor. How did he know I was there for One Medical? Probably because I stood out with my wet hair, oversized shirt, and shorts, when everyone else was at least dressed business casual.
When I arrived to the One Medical office, there was no paperwork to be filled out, and I saw a doctor within 2 minutes of arriving. I had barely opened up a magazine before I has to put it back on the rack. The office is newer so that may explain the fact that there looked to be no one else there.
The appointment was as easy as can be. It was a general check-​up, so I had some blood drawn, got a couple of vaccines, and was done within an hour. I typically start work at 9:30, and booked an 8 am appointment with hopes of not missing any work. I did arrive a tad bit late, but only because I work in VA and my longest wait of the day was waiting to get on the metro from Farragut West to VA.
When I have an extra $ 200 in my account (one day) I’d be happy to pay the fee. It was an extremely pleasant experience.
Also, Britney Spears was playing when I arrived, so I knew things were going to go well!