MyEyeDr.

Great experience! Staff are friendly and value your time and business. Hours are convenient and very work-​friendly.

Best eye doctor experience ever!
Jaccon (pronounced Jason but he’s a good sport if u say Jac-​con to mess with him) did a more than exceptional job in my recent experience. I first saw the store walking by and they had just closed 10 mins prior. Seeing the desperation and dissapointment on my face jaccon ran out and asked what he could help me with before i got too far. I told him i had only one contact in and just needed a sample. He told me i needed a prescription but he could get me settled asap when i got him that informaton. He was very proffesional and friendly. I never found my prescription but he told me to just come in and he would get me squared away. I felt like it was my personal eye store because he was so commited to meeting my needs. I walked out with two new prescriptions (contacts and eyeglass) and beautiful new Ray-​Ban frames within my budget. By the way, i hated glasses and hadn’t worn a pair in over 15 years, but this was by far the best experience I’ve ever had at any doctors office ever. I saved a ton of money and got way more than i had bargained for that desperate night thanks to Jaccon and MyEyeDoctor.

Doctors are fine. The office is absolutely clueless. They will not call back even when they promise to do so. Last year, I have had to do their insurance work for them. Even though the first comment on the phone line is that «we take all insurance». They do not. Before, I had to help them figure out how to contact my insurance carrier to get it worked out. This year it is the same story. I am taking my business elsewhere.
John Fenner

My initial visit at this location (for an eye exam) left me wanting more. Had a second visit with a different doctor (Dr. Renerick Slack) and enjoyed the visit and the experience. Dr. Slack is affable, caring, and very professional; he corrected my prescription promptly and worked with me to find a good fit for my contacts. Left his office with a smile and a better prescription. The staff is also attentive, caring and helpful. Thanks Dr. Slack and team.

Good staff, easy to schedule, quick and efficient. 4 stars due to selection of glasses and bc I never received confirmation when my contacts were ready for pick up.

Currently here for my 5:00 appointment which had already been rescheduled twice. The doctor is running behind — which is truly fine, it happens.
I was asked to be 15 minutes early (I was 20 minutes early). The reasoning behind the scheduling issue is that people were late today. My question is why am I being punished by being told I have to wait 30 – 45 minutes to see a doctor if I was on time? Not great customer service.

Quick and professional. I used the online portal to fill out forms, which the staff had ready for me to sign. Doctor and technician clearly explained each step of the exam, delivered results, and were friendly and considerate. Dr. Thomas was great. Lots of people in the store, so I didn’t shop for eyeglasses. May go back, or purchase online.

Candice was extremely helpful and very friendly. She was very patient while I tried on about 30 pairs of frames. The administrative was also very friendly and helpful.

Dr. Ren Slack is my absolute favorite eye doctor, and I’ve had several over the nearly 20 years I have been in glasses/​contacts. I believe I have been seeing him for three years now for annual exams, glasses, and contacts. I am so glad I found him. He is so friendly and patient – he spent a ton of time explaining LASIK to me as I start looking into the procedure – and makes you feel at ease!
The staff at the office is great, too. Special props to Jason and Marquita (sp), whom I’ve worked with during billing and glasses fittings. They are both experts at making sure my glasses fit. They also take so much time to go through your charges and explain why you’re paying what. I have VSP insurance and get a pretty significant amount of my glasses and contacts and exam needs covered.
And I love the online scheduling system!
So thanks, Dr. Slack and co.

I ordered eye glasses through My Eye Doctor two years in a row and had horrible experiences both times. This year they goofed up my lenses not once, but twice. It took 1 month and 23 days to finally receive my eye glasses – and I had to call them several times to ask where they were, due to the store’s poor communication. If Unilocal had an option of no stars, then that’s what I would have picked. They were not any cheaper than a high end store on King St in Old Town Alexandria to provide a price point, and their selection of frames was severely lacking.

Awesome experience, for a doctor’s visit.
Not a fan of going to the doctor’s– partly because I feel like it’s too much of a complicated process and partly because I like to think that my healthy self doesn’t need to. Well, I was wrong. After countless headaches and eye straining I decided it was time.
I called MyEyeDr. to make an appointment and they couldn’t have been nicer. The appointment was made for the next day and when i had to cancel they were understanding. When I was finally able to visit they were courteous and prompt. They ran some exams with the utmost degree of professionalism. It was my first time getting glasses so they were very patient when it came to choosing the frames (I had to make sure I came into the 4 eyes club with style!). No, seriously– those glasses have been the most amazing thing that happened to me. Headaches are all gone!
I can’t recommend them enough. They’re knowledgeable, courteous and efficient. I’m a big fan.

Dr. Slack is excellent, he did a wonderful job finding my exact prescription and he seems like a cool guy. Candice was amazing and helped me find the perfect pair of glasses that I LOVE! The office was very friendly and you can tell that everyone enjoys working there. I had a wonderful experience and I’ll be telling all my friends to go here! I also took advantage of the $ 50 Groupon for a free eye exam and $ 250 off my glasses and I saved a ton of money! Thank you Dr. Slack, Candice, and the team at MyEyeDr. on Penn Ave!!!

Had a positive experience at Myeyedr on 2^nd and Pennsylvania Ave. Was able to get same day appointment only waiting about 20 minutes. Thorough eye exam and suggested to come back for the dilation with another person to drive. Several choices for lenses and frames. Quick turn around and error on lenses was quickly remedied and had new lenses in 4 days. I am from out of state and was good to see they honored my insurance as well

I went for a routine eye exam, and the first time I went, my exam was maybe ten minutes. The doctor never told me her name. When I got my new lenses and sunglasses, I wasn’t thrilled with the quality, especially considering how much I paid for them. Two weeks later I realized that I was still straining. When I called they fit me in for a free re-​exam the same day, with Dr. Slack, whom I was very happy with. He noticed that I was also near-​sighted, and that was the reason for my straining. He was really thorough in explaining what was going on — which was that I needed progressives. Since I don’t want two more pair of glasses of poor quality, I have gone elsewhere, where it was even more expensive to fix the first doctor’s mistake.
With that said, David and Eric were both really friendly and helpful throughout the whole process. Dr. Slack is wonderful, too. If this is the only place you can go, don’t see anyone but Dr. Slack.

The doctors and assistants seemed very rushed and I felt like I was being ushered in and out as quickly as possible. I appreciate efficiency, but the exam felt hasty and not thorough. Prepare for several sales pitches along the way — even though I wear contacts infrequently, I was pressured repeatedly to buy 180(!) pairs of disposables at that time. Will probably use a different eye doctor next time.

It took a while to figure out that my frames didn’t qualify for insurance coverage but they did give me a discount on in-​store lenses and overall were really nice!

I had a wonderful experience at My Eye Dr. Everyone was extremely helpful. It was easy to schedule my appt online and they called me to confirm. They were patient, even when I had to reschedule several times. When I arrived, they were able to look up my insurance even though I forgot my card. I didn’t wait long at all to be seen by the doctor and the doctor was very knowledgeable. She explained what type of vision I had and recommended the right wear length for me.
Once I finished the exam, Jason (I think his name was) picked out the perfect pair of glasses for me. I absolutely love them. They’re comfortable and fit my style exactly. I will definitely go back again for my annual exam!

Their insurance policies are extremely misleading. The website says «all insurance welcome» and then goes on to provide a list of many, many insurance providers. However, it turns out that «welcome» is not the same as «accepted.» In fact they have very few in-​network and instead offer discounted rates — Not The Same.
When I called to schedule an appointment I was also told «we take all insurance providers.» Which is simply untrue. It was a waste of time to schedule an appointment just to be told I’d have to pay out of pocket when I already pay for insurance.
This is a disappointing and dishonest practice. If you simply must use a My Eye Dr, be *sure* to get confirmation that your real, actual insurance is accepted.

I only got my glasses there. I had a vision exam at another location. I went to myeyedr because I was unsatisfied with the small glasses selection that my downtown eye doctor had in his office. After asking around, a friend referred me to myeyedr on the hill. They have a large store and glasses in a wide price range. I was able to use my insurance and find great glasses for just over $ 100. My insurance paid for almost the whole thing, I got additional $ 25 a year insurance to protect them in case they were ever scratched or broken for any reason.
I ended up bringing my glasses back 11 months later because I’d tossed them in my purse a few times and they cut me totally new lenses, zero cost. No paper work, no questions. It took them like 15 minutes. I was very impressed.
They also are open in the evenings and weekends so if you work, you can go in before/​after.

Very disappointed with My Eye Dr.
Went to get an eye exam and prefilled out the paperwork online. On this form I declined the extra retinal photo exam. The options on the form included ‘yes’, ‘no’ and ‘I’d like to speak with the Doctor for more information’. I had selected ‘no’ and despite this no one consulted me prior to the testing or that particular test. I realized after the fact that I was charged for it.
While they make it seem that they grant the customer a choice, in reality they don’t.
Also, I was shocked to see that the patient file-​folders are held within the initial testing room, as seen in my photo. I used a stop watch on my phone to find out that I was left ALONE in this room for 3minutes.
I was looking forward to getting two pairs of glasses at this location but will now take my business elsewhere. Such a shame, I like to support business in my backyard.