Murphy’s Auto Body

I was rear-​ended at a stop light and Geico had my car towed to Murphy’s. I was nervous about it, but they did a fantastic job of repairing everything. Geico’s Stacy Harris kept me updated about the progress of my car and Murphy’s called me when they were done. The work, which essentially involved replacing the better part of the back of the car, took about a week and a half. Murphy’s hours say 8 – 5, but I work until 5:30 and they had someone wait for me to arrive around 6 to get my car. They shared all of my paperwork, including the estimate and a warranty, with me and showed me the replacements. The paint matches exactly and they replaced all of the necessary Toyota nameplates. I hope to never be involved in another accident, but I know that if I am, Murphy’s will do a great job with my car.

Could not be happier with Murphy’s. After a very stressful accident, GEICO put me in touch with Murphys and they took care of everything. Good communication, transparent costs and quick turnaround.

My car was hit while parked and suffered what ended up being $ 7,100 worth of damage. GEICO’s Stacey Harris sent me to Murphy’s, and both she and Murphy’s were absolutely fantastic; without question the best part of an otherwise bad situation. Murphy’s was professional, communicative, and effective. They matched the paint on my car perfectly (they told me they used all OEM parts paint codes) and it looks like nothing ever happened to it. Seriously, it looked brand new after the gave it back to me. I have had it for a week and I can’t say whether problems with the work will develop after the fact, but it surely looks perfect now.
I have to give special praise to their customer service. After they gave me the car back I realized my iphone connector cord was missing. Either it was lost in the repair process or the tow truck guy took it. They immediately ordered the cord and had it hand-​delivered to my apartment. When i discovered I had asked them for the wrong version of the cord, they immediately corrected the problem and had ANOTHER cord (the correct one) hand-​delivered to me. All in the span of a week. These guys are great

This has been edited, after a body shop rep. contacted me after a few initially un-​returned phone calls (once the review was up). reflecting mostly on the workmanship,
The quality is fair; as other reviewers have posted on Unilocal/​google.
My car was getting fixed there under car insurance — thank god. Since replacing the window some of the electronics are failing. The mirrors don’t move sideways, using the interior buttons, so I will not be taking the car back, and instead use a BMW shop for further repairs.
Some of the valuables were missing when I came to pick up the car. I had done some previous research (other reviews mentioning this body shop and items missing), and removed my Ipods and laptop. I had left three different chargers in 2 different locations in the car. The car was seemingly rummaged through and all three were gone. Good thing, I took all really expensive items out.
It was frustrating to have lost all three chargers… Of course, the shop claims they don’t know who had access to the car or who did it. They may have a point, the tow truck company did have access to the car over the weekend.
Make your own conclusions.

My husband has had his mirror knocked off 4 or so times. They’re quick, professional, and precise. Always looks like new… until the next car going too fast races down our narrow street and attacks his non-​auto-​collapsing window.

Moved in a new building right next door to their old one. Now they have a update modern interior and bigger space. Service is of quality, and they make you feel at home as a family owned business should. It isn’t hard to find, so I’d recommend no where else but here!