Mt Pleasant Auto Repair

This is my first Unilocal review and happy that it is for Mt Pleasant Auto Repair. Angel and others were very fast and help with repairing my flat. Couldn’t be happier for the service or price, especially considering it is in the middle of the city. Will definitely be back.

I love mt pleasant auto. My goto for oil changes tire fixes and any car problems that need a quick fix they are just plain awesome.

No one likes taking their care to a mechanic. There’s always the risk of a scam, overpriced labor, or unexpected «fixes». But when my car battery recently died on me, leaving me with an immovable hunk of metal, Mt. Pleasant Auto Repair came to save the day. Luckily for me, after a jump, I had just enough juice to leave my car right in front of the shop. Within a few hours, the dead batter was confirmed, a fair quote was given, and the problem was solved. And by the time I came by after work, the car was ready to go and all things back to normal.
My hope is that I won’t be needing to visit Mt. Pleasant Auto Repair anytime soon, but if I do, I’m comfortable knowing that the job will be done well.

This repair shop is honest, reliable, and fast. They diagnosed my car’s problem accurately, replaced my brake pads and rotors in less than six hours, and charged exactly what they quoted me which was less than I would have paid elsewhere. I highly recommend them.

I called and asked if they could change the oil on my Audi; they said yes. I drove there, and they asked me to leave my car overnight so they could order a filter. I declined and went elsewhere. Maybe it’s a descent neighborhood place, but not a great first impression.

I’ve taken an array of ‘90s era Japanese cars to this shop for about 15 years and Wilson and his team have done well by me, fixing what I asked about and providing solid advice about when to repair, replace or live with it based on the condition of my car.
Note that they don’t run an oil change factory; they will do one in conjunction with other services, but part of what you get from them is a real accountability for the work that I haven’t found with the bigger shops.
That they are good value for the money and two blocks from the metro is certainly a plus!

I dropped my car in at 10 am today with some brake issues (sounded like rotors), as well as some alignment trouble. By 12 I received an estimate (far cheaper than when I’ve had it done at other places), by 3 pm my car was done.
Simple, fast, no frills service. Brakes work great, saved some money, and was barely car-​less. Well worth your time!

Stopped in on a Saturday to see how much an oil change would cost at my local place…$ 45. Glad that the local place is here, but I’ll be taking my business elsewhere. The price is just way too high for a basic oil change.

I needed a last minute tire repair and they were quick, nice, professional and most of all a reasonable price.
I would highly recommend this place, the other reviews I cant imagine these people being like that – its probably horrible customers!
Deff recommend it– Wilson and his team really saved me on a last minute emergency.

My experience is different from most of these reviews. The prices quoted to me by Mt. Pleasant were always cheaper then other places, and the work was of high quality. No follow-​on problems. When they can’t fix it, they’ve been very up front about it and recommended where I should go. They are fast at turning around the car, and always call promptly. I recommend them.

Don’t go here. I picked this place because Unilocal and
gave it decent reviews and it was close to my house. Wilson is nice, but I dropped off my car, and he called only after he had done $ 600 worth of repairs, never asking if I wanted them. I think that’s terrible business practice. Don’t go here.

Wilson and his mechanics have done nothing but good work for me. I have been a customer for 15+ years. Once upon a time, I was a mechanic’s helper and was always tasked with doing tire changes on trucks, oil changes, tuneups, etc. I also had plenty of experience doing brake pad changes, and occasional down in the weeds engine repair. When I first started going to Wilson, I was still doing brake work and oil changes, because I knew I would do it right, and asked him to do items that were more complex for which I didn’t have the tools or experience to handle. Over time, I saw that he and his crew always did a good job, and turned over all of my normal maintenance to him. He will tell you if you need to go to a dealer or a specialist. Also, he will recommend cheaper parts if they are acceptable (say for an old car — you don’t really need the best 10 year rated part on a 10 year old car).
Honesty is worth a lot, and he and his managers will always tell you where you stand and recommend a good solution at a good price.
How many mechanic shops can you take your car in and simply say that it needs to be checked before going on a trip, tune-​up, whatever? You get a call later that day where Wilson explains to you what needs to be done, or that it is ready. If you go to a franchise, they will try to upsell you on extras you don’t need. The dealership will charge you an exorbitant price and not adjust for the little things.

Wilson and his team complete agreed-​upon work correctly, on time, and for the price quoted.
I’ve been here for everything from simply replacing bulbs and changing the oil, to big projects like replacing head gaskets or rotors, and installing a new rack and pinion.
For bigger ($ 400+) stuff, I carefully research typical costs online or at other DC mechanics, and have found Mt. Pleasant’s prices reasonable.
Minus two points because oil changes run $ 40 or $ 45 here, they don’t always call when your car is ready, and they failed to diagnose my car’s failing ignition switch cylinder despite checking it out three times. At least they just told me to take it elsewhere, instead of doing costly but unnecessary work.

This repair shop is dishonest. My brakes were feeling very soft and squeaky, and seemed to me that they need to be replaced. I took my car to Mt. Pleasant auto after having a previous repair done there that was effective but very expensive. They told me that both the front and rear brakes needed to be replaced. Because of my previous experience with them, where I felt I paid too much, I decided to take it to a different shop. They told me that NEITHER brakes needed immediate replacing; the front brakes needed to be replaced relatively soon, but I still had about 1,000 miles left on them. I will not be taking my car to Mt. Pleasant Auto again – they overcharge and tell you that you need repairs that you don’t.

I’ve been generally pleased with the work these guys do. The work is usually pretty good (I’ve not had to bring the car back), and the price is a bit high, but not excessively so. My 80 year old mother brought her 25 y/​o Oldsmobile in for air conditioner work, and they didn’t try to rip her off — which was a good sign.
They are pretty conveniently located (close to bus and Green line metro), and work pretty quickly. Wilson is a nice guy who will explain things, but more than once I’ve been confused by what he was trying to tell me was wrong with my car. Overall, I’ve been satisfied with their work and would say to give them a try.

My wife had a flat tire. It was a Saturday morning and she called to see if they could fix it and how much it would cost. They said that if we brought it down right away, they could fix it, but they were closing at 1:00 and it would cost $ 15 to plug it.
We brought it down around 11:30 and they plugged the hole right on the spot. Then they charged us $ 20. I didn’t haggle with them because we were grateful that it was taken care of and beause they did fix it right away… but I would probably be giving them a 4 or 5 star rating had they stuck with their quoted price. $ 20 is kind of steep for about 10 minutes of labor.

I haven’t had a good experience with this place. I have had to bring my car back repeatedly to this shop because they have not fixed the problem. I would think twice (or more) before bringing your car here.