Medics USA- Columbia Heights

On 1÷20÷16 Melissa Beth Rudawski. .3 word’s Awesome, Awesome Awesome! Doctor. .very knowledgeable and personable great help, I was an hour late for my appointment and I was shortly seen after arriving late Nice receptionist also very clean office.

I love these guys! Dr. Concepcion is awesome, and I try to see her whenever possible because we like to chit-​chat; however, Dr. Africa is also great! I wouldn’t say I have «fun» going to Medics USA (because who has fun going to the doctor?), but I get as close as one can. Highly recommend!

Upon my return for manditory service my wait time was appropriate. Waited only about 10 minutes from sign in without an appointment. In light of my last post, I failed to compliment the accessibilty of the office (public transportation near by and easy to park, even on busy days), the ease of making an appointment (quick and professional), the cleanliness of utilities and the office (clean), and the staff that are very friendly and professional.

Visited today and the staff was friendly and helpful. The wait wasn’t anything out of the ordinary. I had to wait roughly 10 minutes in the waiting room and 5 minutes for the doctor. Everything went great except for one little issue — getting them to send my prescription to the pharmacy. It ended up being an entire hour before the pharmacy even received the prescription. I had to wait a very long time while very sick to get the medicine that was supposed to make me feel better.

Dr. Africa is great, a good listener, takes his time with you, and bills fairly, but Dr. Rashid rushes through things — and in billing, will go for as much as legally allowed, even if little to no service was provided.
I came in for a check up regarding headaches, and saw Dr. Rashid for less than 7 minutes, but was billed for 2 «Doctor’s Office Visit, Long» visits. When I called my insurance about this mistake, it was explained to me that if you ask the doctor to look at your nose, but the doctor on their own volition looks at your ear, that can be charged as two visits.
It is not Dr. Rashid’s fault that US insurance is obscene, but if you are going to bill me twice for a visit, a «long» one tat that — at least focus during the visit. I said, «maybe I have xxx?» And he just went with that, which was unhelpful, because he’s the doctor, not me, and eventually it turned out to be the wrong diagnosis.
What prompted me to write this review, is that due to the double «long» visit, I have now run through my covered healthcare, and am entering into expensive deductible territory, for which I need to pay more. And due to the ongoing medical issues, which were not properly diagnosed by Dr. Rashid, I continue to need regular care. Extremely frustrating, and with expensive consequences.

So I went yesterday and I must say they were very helpful and informative. I didn’t have to wait forever and a day and the facilities were clean. As someone who is trying to get a nursing degree I would totally work here. I felt like a kid, I was so fascinated with the thermometer that they used to take my temperature with. Staff was very friendly and Dr. Africa was very kind and helpful as well. I will be back. Keep up the great work of keeping people healthy.

My care was subpar but not terrible while I was working with Medics USA as my primary care provider. They claimed they took my insurance but every single appointment was a struggle to get it paid. Even though I changed jobs (and insurances) almost a year ago, Medics USA is still coming after me for an unpaid bill because they didn’t file the claim properly with my insurance and told me it was my responsibility to get it covered by them (which of course isn’t true, this was a simple PCP follow-​up for prescriptions, very routine appointment that is 100% covered). I’m never going back here, I suggest anyone avoid using them if possible.

Dr. Africa is a wonderful doctor. He is understanding, patient and compassionate. I highly recommend him!

I can only say good things about the clinic itself. I arrived without an appointment in the middle of a weekday, and Dr. Africa saw me within 15 minutes. The facility is very clean, nice, and well organized. The receptionist and nurse were extremely friendly and knowledgeable. Dr. Africa listened to my concerns, asked me questions, and helped find a pharmacy close to my house. He is easy to talk to and made me feel comfortable. The clinic is close to the metro, so I was able to walk to the clinic from the Columbia Heights metro station.
The only drawback is the immediate area surrounding the clinic. It may feel a little unsafe for some, especially women. This has nothing to do with the clinic itself, but I would suggest driving and parking close to the clinic if you have that option.

My primary physician wasn’t available and I didn’t feel like waiting for a week with a massive headache. I took a shot at Medics USA and couldn’t be happier. I was not only able to schedule a same day appointment but I was in and out. The staff was friendly and Dr Brian Africa was wonderful. He is laid back, personable, knowledgeable and listens before coming up with his own conclusions. They also called in my prescription and all I had to do was swing by the Walgreens for a pick up.

My regular doctor couldn’t see me over the holidays and I was desperate. As far as urgent care goes, this one is excellent. They were able to schedule me same day, and Dr. Africa is a good listener. The front desk staff was helpful and the nurses were quick. I called ahead to make the appointment, and I was in and out in under 45 minutes.

Online appointments are a godsend. The future is now, people.
Had an ear infection over the weekend, so booked an appointment online on Saturday for Monday during lunch. The office is very conveniently located just a short walk from Columbia Heights metro. I waited about 15 minutes to see the doctor and spent most of the time filling out new patient paperwork.
The nurse and Dr. Africa were both very nice and efficient. After a quick test and physical check, Dr. Africa confirmed the ear infection and told me what meds he’d prescribe for me. And, very important, asked if I had any questions. The office electronically sends prescriptions to whatever pharmacy you want, and I had my prescriptions in hand half an hour later. Super easy.
I’ll definitely be using them as a PCP for future health issues.

I love this place — so much so that they are my primary care physicians!
The space is meticulously clean, neat, and obviously recently renovated. Comfortable waiting area with friendly nurses. The wait is always very short, whether I was a walk-​in or an appointment (it’s easy to get an appointment), and the doctors are highly competent, friendly, and helpful. I went here with a string of recurrent sinus infections and they always hooked me up with the right meds and treatment plans (even when they had to send me to an ENT). I cannto recommend them more highly (especially Dr. Concepcion!).

THE BEST DOCTOR I HAVE EVER HAD!
Dr. Brian Africa is hands down, the best, most knowledgable doctor I have ever been to in my life. He takes his time to listen to you and asks questions to make sure he has all the information. His bed side manner is flawless and he really understands his patients. I have many things wrong with me and my appointments can be a little overwhelming at times but for the first time in my life I feel like I have a doctor that truly cares about me. He really thinks through things before giving a diagnosis or throwing medication at you, making sure that the treatment plan that he comes up with is the best possible plan for you as an individual. I have to say that I will never go to another doctor… Even if I move out of DC, I will find a way to get back here and see him every 6 months. I can’t say enough about him and the way he has made my life better. It’s nice to see a young doctor that has these qualities because it’s not easy to find these days. It seems like the days of caring doctors has ended because they have all passed away but he is the exception. I wish he would break away from this clinic and open his own practice because he would really shine.

Medics USA’s 14^th street office is much nicer than you might expect it to be. The interior has been remodeled with a spacious lobby and modern exam rooms.
The reception staff was very friendly and courteous, the nurse was super nice, and Dr. Concepcion was on top of everything. I didn’t have to wait long to see her (I made an appointment online), and when she came in she already had my test results.
I will definitely come here again. It beats the pants off of the Dupont location.

Saw Dr. Marie Concepcion (was able to get a same-​day appointment so I didn’t have to wait long) and she was very good — very friendly and easy to talk to. Got an RX for an antibiotic and was good to go.

I went to Medics USA this morning because I’ve been dealing with a suspected UTI (sorry to be graphic, folks) for two days. Today is the Veterans Day holiday, and my usual primary care place is closed. I was afraid if I waited, it could get much worse. I almost didn’t go to Medics USA because of some other negative Unilocal reviews, but I didn’t have a lot of choices.
When I got there, I was the only one in the waiting room. The receptionist was friendly and efficient. The waiting room itself was very nice, very clean, TV tuned to CNN, magazines, leather sofas. I barely had time to finish the paperwork before I was called in by the physician’s assistant. The exam room was also very nice, very clean, modern equipment – I couldn’t have asked for more. They weighed me, took my temperature, pulse, blood pressure. The restrooms were also very nice, extremely clean, and had a little door for placing urine samples so you don’t have to walk around the common areas toting your little container.
I saw Dr Brian Africa, and he was attentive and friendly. He had the test result before he came in to see me. Very efficient. He confirmed the infection, asked some questions about my history, made some suggestions, and wrote me a prescription. They would have called it in to the pharmacy if the one I use had been on their list.
I would not hesitate to go there again. I don’t know why others have had bad experiences, but I have only positive things to say about mine.

I called for an appointment around 9 am. The receptionist at the other location was so helpful! She scheduled me for the first appointment at this location and I headed over. I was the first patient to arrive and filled out some paperwork and thought I would be seeing the doctor immediately. (Literally, there was only me, the doctor, the nurse, and the receptionist in the place.) I took up my paperwork and went to sit down.
The receptionist started talking about how she is new to that location and parked in the wrong spot. Then, she went to move her car. I was sitting looking at the nurse like, «hellooooo what’s going on here???» The idiot receptionist didn’t process my papers before she went to move her car. At around 1030 (30 minutes of waiting), I asked the nurse (who obviously wasn’t that bright either) if I could please go ahead and see the doctor. She said no! Wtf???
Thank God the lovely young doctor heard us and told me to come on back. The doctor was great and nice and attentive. However, her support staff seemed to lack common sense and a sense of urgency.

I went here because I left several messages for my regular doctor and did not hear back, and I was leaving the country the next day. I was expecting a pretty miserable experience based on the 1 Unilocal review, but I was desperate, and this was the place my insurance company said to go to for urgent care.
The check in process was smooth, and I waited only about 5 minutes to be seen. Dr. Africa was great — he was thorough and answered all of my questions. It was all very efficient, and within 20 minutes or so, I left with test results and two prescriptions which both worked great.
I had an excellent experience and will definitely come back!

I went in complaining of fever of 101−103×4 days, cough, body aches. Those were my only symptoms and they were terrible (couldn’t sleep, chills, etc). They did a Rapid Flu which was warranted and also a Strep Throat test which was pointless (I did not have a sore throat). The Rapid Flu came back negative and the doctor told me I probably had RSV. I am a 26 year-​old female. RSV is a big deal when you are an infant, but it presents like the common cold in adults. This was no common cold! He sent me on my way and told me to come back in four days if I was not better.
The next day, I felt worse. I went to the ER and was diagnosed with pneumonia, given IV fluids, and an Rx for antibiotics. I am a nurse, and I really try to give other health care providers the benefit of the doubt, but this is a gross misdiagnosis. I refuse to go back, and I do not recommend this place to others.