Lori Picco, OB-GYN

I’ve seen Dr. Picco for a few years now and I’m so surprised at the lower reviews. I’ve had nothing but great experiences with her. She has wonderful bedside manner, she remembers me and my personal life even when I haven’t seen her in a year, and she never flinches at any question I might ask her no matter how embarrassing for me. I will agree that sometimes the appointments seemed rush and then I remember after the fact that I had other things I wanted to discuss, which isn’t the greatest, but I don’t think that’s her; I think that’s how much the practice books her. The practice isn’t the greatest. They’re fine, and certainly compared to how terrible other medical practices are in DC this one is above par, which I know isn’t saying much. They’re much better than they used to be; the front desk staff used to be awful, but they’re much better in the last year or so. But, I come back for Dr. Picco, not for the practice. The only thing that kind of sucks is that she doesn’t do OB. Hopefully once her kids are a bit older she’ll go back to OB, but won’t count on that. Either way, I love her and will definitely continue to see her!

Very disappointing visit. The Dr. gave me a script for someone else!
I would not recommend this practice.

Worst service ever!!! When I went into the office for my results they told me I had a balance on my account I had to pay. I paid the balance in full that day. For some reason I felt something wasn’t right so I called my insurance company and they let me know that that particular procedure I had was covered and I shouldn’t have paid them anything. Basically they try to over charge you and think you won’t find out. Not to mention I had to go in for my results which were all good and got charged for that visit as well. Poor poor health care and I will not be back.

Dr. Picco is great. She doesn’t cut corners on her visits with you, but she certainly doesn’t waste time. I have always appreciated her care and concern for me, and she always asks (and remembers) things about my life on later visits.

I had a very positive experience with every person I encountered here today. A note that I went for a routine annual check in.
1. Front desk staff were very friendly with me. They seemed to work well together and appeared to treat everyone kindly. It was quite well-​staffed, so no one seemed overwhelmed or irritated. A well-​oiled front desk always makes me feel safe and comfortable, like I’m at a place I can trust.
2. Dr. Picco was wonderful. She gave me her undivided sincere attention, asking me about what has been new since my last visit, what I need from her, and even offered me some tips regarding an upcoming trip in terms of caring for myself. It almost caught me off guard how sincerely attentive she was. She took a genuine interest in everything I shared. That made me feel like she was looking to get a whole picture of me and my health rather than come in, poke around for the usual annual and depart. To be honest I almost cried, because she looked me in the eye and was completely engaged and kind the entire time. It was really great.
3. Check out was easy and the staff, again, quite kind.
4. I appreciate the overall setup… well staffed, and with staff that work well together. Information from start to finish seemed to be communicated smoothly. I also watched how they handled documents. They always passed information to each face down to ensure confidentiality. And once hand-​off was complete, the staff would double check the pages. I feel quite sensitive to things like that. To see staff properly handle patient information as well as carefully look at it is really important. So kudos to them.
A great experience for me.

My wife went to this physician and she was horrified. Her practice is a OBGYN factory: waiting room full, you get a short amount of time with this woman, and she’s nice enough but will rush you in and out. There is no physician-​patient interaction. It’s just a giant factory. I wonder if she thought her practice would be like this when she first entered medicine.

Dr. Picco is excellent: thorough and kind. And efficient. I would recommend her highly. Her staff is also wonderful.

I’ve been going to the office for a couple of years now. I have the same feels as most. Dr. Picco is good, but she may be a little abrupt at times and the wait is always long.
Recently I ran into a problem with being billed for more tests than just the regular pap at my latest annual. I called into the billing department to complain, and then they never got back to me. I finally followed up when I got the same bill for the same amount and they told me that they are «100% that Alicia the nurse told me to call back in 7 business days»… okay so it’s my fault that I’m not getting the service I deserve? Honestly, I feel like they were blaming me for having these extra charges. They also told me that my doctor told me that I needed extra tests, but we never had this conversation. It seems like if I had an irregular exam I would remember it. So weird. Even if this were all true, that I agreed to extra tests and that I simply don’t remember… you would think they would be customer service oriented and apologize with something along the lines of «I’m sorry the doctor was not very clear with you and next time we will make sure you know about extra tests in advance.»
A little service goes a long way. I’m changing doctors asap.

I saw Dr. Picco for the first time yesterday, and while it might be a little soon to write a review, I just have to say that I was really pleasantly surprised by the whole experience. I’ve had a lot of gynecological issues over the years, and I felt that Dr. Picco listened well to me and really tried to understand my history. She was proactive and I am feel very hopeful about the treatment plan she has suggested.
She was quick, but I did not see that as a negative at all. She is focused, interested in you as a person and diligent. Being quick in my situation, just signified to me that she knew what she was doing.
My wait time was minimal. The staff that helped prior to seeing Dr. Picco was great! I don’t have any complaints about the experience at all.

Dr. Picco is ok but my wait time are horrible. I think the physicians at this practice need to stop over scheduling patients. Dr. Picco also rushes when you see her.

Just received a bill from the lab this outfit uses, though I haven’t been there in months. Items on the bill were for tests I explicitly stated I did not want way back in December, and should not have been tested for. When I called Capitol Women’s Care and finally got through (after several messages and «we’ll get back to you after investigating»), they couldn’t even tell me if they had a record of me having had these tests. Is that legal? Still waiting for (yet another) follow-​up phone call. This is an abysmal practice.

I’m definitely a fan of Dr. Picco. And, I would recommend her to any friend looking for an OB-​GYN. She’s down to earth and seems to really care about her patients. She left me two voicemails after she realized I hadn’t come in for a check-​up.
She’s also really quick, which is a plus and a minus. It’s great to get in and out of the office quickly, but the visit is just missing that extra little bit of information that could make you feel better about results you won’t get for a week, but will obsess over for the next 7 days.
But, overall — great experience. It’s hard to find a caring and competent OB GYN. She’s definitely both of those.

I love Dr. Picco, excellent bedside manner, keeps you calm even when you have to talk about personal health situations. As long as I stay in the DC area I’ll keep going back to her!

I love Dr. Picco. She is super nice, listens to your questions and has always had very helpful answers for me. I have been going to her for 3 years now and will continue to see her. She is amazing.

LOVE Dr. Picco! I don’t know why she’s getting so many negative reviews. She takes time before the exam to talk to you, and she will answer any questions you have. So glad to have found her.

Love Dr. Picco. She listened to my problem and helped me find a resolution. I feel like she went above and beyond advising me of other potential health issues that my prescription-​issuing primary care doctor failed to advise me of. When I called to discuss my test results, she returned my call and could not have been nicer. She has made my gyno exam process as pleasant as it could be, considering.

I went to Dr. Picco for standard Gyno appointment and to do the once-​per-​year check to my IUD. As a new patient, we went through my medical history and she was quickly very upset that I, an unmarried woman in a loyal and committed relationship, would have an IUD. She scared me into thinking I was infertile and that every man I may ever be with would cheat on me. She made these acquisitions all while rushing through the appointment. After receiving my normal paps and other tests, I called Dr. Picco to ask her if there was any way that I may ever know that I am infertile but she told me that I would just need to wait until I try to get pregnant. Over a year have passed and I have seen another doctor that dismisses Dr. Picco’s opinions as being old school and conservative. I would have to agree.
Therefore, if you are an unmarried woman, stay away because she will not hold back in slut-​shaming you.

Don’t do it!
After being a patient of Dr Picco’s for many years, without a problem other than the crazy long waits for an appointment. However, I went this spring with what potentially could have been a serious problem and had some serious issues with the doctor’s treatment (or lack thereof) and the failure of the staff to do their job.
On my third visit, Dr Picco was dismissive of test results (a sonogram done in their own office) and then failed to follow through on scheduling me for a hospital procedure. This was after me calling the office daily for a response. When I asked if I should just get a new doctor, I actually received a call back from Dr Picco implying that I was inconveniencing her. (yes, I am totally serious about that)
I found a new doctor, but it took 3 weeks for Dr Picco’s office to send the test results and this was with regular phone calls from me. I had to call the Virginia office of Capital Women’s Care to get help. THEN the office billed the insurance company incorrectly. Granted, it didn’t affect what I had to pay, but I wasn’t going to let them defraud the insurance company after they jerked me around.
Not worth your time if you have a problem you want to actually be taken care of.

After reading over some of the past reviews (dated from 2009 & 2010) I can happily report that the concerns expressed have been alleviated. I am a new patient of Dr. Picco’s and went in for my annual pap smear and breast exam. My wait was less then 10minutes and Dr. Picco really paid attention to my concerns and took the time to walk me thru the process. After my exam, Dr. Picco felt it necessary for me to have some additional tests which lead to 2 separate biopsy’s (one breast, the other ovaries) and I received calls back within days with my results. I have never felt so confident in the medical care I was receiving until now.
I’m still going thru testing and although some of it is uncomfortable and painful Dr. Picco is patient and knowledgable, which makes it all worth it.

Dr. Picco is absolutely great.
She is laid back, honest, insightful, and really caring.
It’s a quick process, and often mostly painless.
The office is also very professional, quick, and easy.