Ledo Pizza

I will NEVER patronize this business AGAIN!!! The manager Tony is very rude and racist. My daughter called an order in to be picked up and the order taker wrote and submitted the order incorrect, I was right by the phone while she was placing the order. When my children went in the store to pick up the order the manager went off on them, threatened them and told them they were not allowed back in the store all because the order was incorrect. We ordered one pizza with split toppings (half/​half) and the order was prepared as two separate pizzas. We did not need two pizzas so the Manager got really angry and rude because he said he made the pizza and we must purchase it. In addition, the french fries that were also ordered were burnt, dry, and nasty. He doesn’t know how to talk to people and totally disrespected my kids. I called the manager and he hung the phone up on me. I then went back to the store, went in the store and he started yelling and arguing with me. VERY RUDE, SHOULD NOT OWN A BUSINESS, RACIST, and DISRESPECTFUL.

Food is great when it is what you ordered but customer service is horrible if you have an issue. I don’t recommend this location try a different Ledos.

Do not place an online order at this location. After placing our order at 7:41pm, we were told to expect the pizza between 8:15 and 8:25pm. This is not a horrible wait time for a delivery. At 8:30, after no update I called the restaurant. The employee whom answered the phone told me that the order was «on the way» and that my estimated time of delivery was incorrect. She informed me that orders placed for delivery at such a time at night were an approximate hour wait time. I informed her that I had indeed already waited an hour and was looking for an update. She did not know where my order was. I asked if she could contact the driver, but she said that she didn’t know which driver my order was with nor where that particular driver might be.
I asked for the manager, and she said that he was not available. I asked one more time if she could please contact the drive and call me back. She did not reply to my request. Instead, she continuously repeated that she didn’t know where exactly my order was, only that it was «on route.»
In today’s age where everything is trackable, I find this lack of effort and lack of customer service astounding. How do you not know where an online order is nor what delivery person your costumer’s food is with. Very poor service, and no effort in correcting a mistake.

Kitchen grill close a whole 45 minutes before closing time who does this.
You need to post that on website.

WORST LEDOS EVER. 3^rd time (I know, thick headed, right?).
Rude rude rude people. When i complained about over cooked piece of rubberized chicken on a subroll, the owner yelled at me and would not substitute my order. Bottom line… they are very rude to women and do not accurately depict the LEDOS that I have enjoyed and loved for many years. Even the LEDOS on Cobb island. What a tease!!!

The man answering the phone was very rude and aggressive. NOT FRIENDLY AT ALL!!! I think he was the same person who delivered my food because he was equally as aggressive and rude. Spaghetti sauce tasted like it had cleaning liquid in it. Bread was stale and pizza crust was too thin. Hardly any cheese on the pizza. Go elsewhere.

About a 2 – 2.5: Ledo’s has been around since ’55, originating from Adelphi, MD. The menu offers create-​your-​own/​craft/​combination pizzas, appetizers, salads, calzones/​stromboli, pasta entrees, subs, and even gluten-​free options. I tried their regular cheese pizza, rectangular-​shaped, cut into squares. I was a little disappointed, as the crust, while slightly crispy, was more on the dry and bland end; the pizza did not seem to have much cheese on, and the tomato sauce that was used was not flavorful. They do tend to open a few minutes before opening time, so you can get your order in for delivery. Ordering via the phone was a little rushed and very unorganized, as Alex, the employee, seemed to not take any pertinent information down (such as the name of the customer, the payment option, contact information, and/​or a confirmation of the delivery address). I feel as if there are better pizza options in the area than Ledo’s!
+bland crust and sauce
+lack of toppings
+rushed in taking orders

My favorite pizza. I love the cheese pizza here. I would highly recommend it.

This will be my last visit to this location. Once again the lights are off. And all the doors are propped open for fresh air. Lol with the air conditioning on. True health department violation. I’m done here. The food is good but the atmosphere stinks. It’s a joke.

I’ve had Ledo Pizza at the Bowie location and was decently impressed with it. The pizza isn’t anything gourmet or crazy good; however, the pizza is still stolid. There is a good amount of cheese and sauce. I’m just a big fan of square slices. When you ask for topping, they put an abundance of it all of the pizza. In general, for the decent quality pizza with the reasonable price, you should go visit this place.

This isn’t my favorite location but the food is good. If I have errands nearby, I call in an order to go.

My boyfriend and I eat Ledo’s all the time, but after ordering tonight I will not be eating at this location ever again. We received our food and the first container opened had two hairs in it. My boyfriend was hungry and we had paid for it so he decided to eat the sandwich anyway, as the hair was just on the inside of the container. After getting ¼ of the way through the sandwich, he found two more hairs in it!
I called to complain and the manager told me that there was nobody in the restaurant with shorter dark hair so it couldn’t have come from them. When I pointed out that there was no other way it could have gotten inside the container and food, she told me that if I wanted a refund I would have to bring everything in just the way it came, uneaten. I tried to ask her how I could do that when he found the hair while eating the sandwich and she hung up on me.
My boyfriend called back to speak to her and she called him a liar on the phone but agreed to replace the sandwich. While he was on the phone with her we checked the other food and my sandwich also had a hair in it! She still refused to believe us because «the kitchen staff wears hair nets» and at that point we no longer wanted replacement sandwiches since we were too disgusted. Finally she agreed to give us money back for the subs only just because she «didn’t feel like dealing with this.» All around disgusting and incredibly rude. Hard to say if the problem is the restaurant or just the manager (Christine), but either way we will be ordering elsewhere in the future.

If you like McDonald’s and Wendy’s and the Waffle House, you’ll love Ledo Pizza.
I’m gonna put it like this: If McDonald’s still made pizza, it would be Ledo Pizza. Ledo perfected the square pizza just like Wendy’s perfected the square burger. Seriously, Ledo makes one of the best pizzas of any chain. It’s not the best chain pizza, but it’s darn good and maybe the best in DC.
Also, it’s not NYC pizza or gourmet pizza. It’s fast-​food pizza. So you have to know what you’re in for. This is the kind of pizza that you order for a UFC fight or a night home alone with a 6-​pack. I wouldn’t take a date to Ledo Pizza. Especially if it’s a first date. But maybe on a third or fourth date if you need to seal the deal.
Oh, one more thing … the steak and cheese at Ledo is legit. It’s the second best steak and cheese in DC — the first being Quick Pita. And the buffalo chicken salad is a solid lunch option if you can’t afford an afternoon food coma, which sometimes happens if you eat too much Ledo pizza because it’s that awesome.

Placed an order for two Pizzas. 15 min later they called back as couldn’t read the order. Then, order arrived and the toppings were so minimal they could have fit on a teaspoon. If you order a pizza topping, it shouldn’t mean you have to cook the topping at home and add it yourself. Have ordered from here many times. TONIGHT SUCKED! Called back immediately to complain. We were told a manager would call back in 5 min. No one called us. We called again. We were treated rudely and they were very accusatory and yelled when we asked them to resend order.

It’s incredibly difficult to find a decent pizza place in DC, but Ledo’s is one in particular that sticks out compared to the others.
There is something very special about their pizza sauce. Once you have the first bite, you definitely won’t stop eating it!
My only gripe about this place is the location. It can be rather difficult to find at times and parking is always a nuisance in the area.

Delicious, quick, and reasonably priced!
My boyfriend and I walked here the other day for dinner and really enjoyed ourselves. He had one of the suggested craft pizzas and I had a create your own. We both enjoyed our pizza and we were stuffed for under 8 dollars each! Great place with a menu that could please anyone.

I’ve never been inside so I can only speak about delivery. It was less than 45 minutes, the vegan pizza and veggie pizza were great. I love the small squares and the cracker crust.
I’ll order again.

1.75 stars
Décor — nothing to write home about. Customer service — what it needs to be, average. I was a little confused as there were menus for another restaurant within Ledos — huh? I got a salad/​sandwich combo for 7.49. Salad was okay but sparse ingredients. Sandwich was average but my stomach was not too thrilled an hour or so later when walking around Dumbarton Gardens. I lived in China for two years, I have a strong tummy, not sure what was up…

I LOVE this place! Eat here weekly.
I order Pepperoni Pizza, Stromboli, or Lasagna.
The sauce is what makes it so good.
I’ve never had delivery so I can’t speak to that.
Took off a star for inattentive servers.
Yum yum yum!

Customer service is like chivalry, difficult to come by. I was in the area and decided to stop by for a quick beer. I was less than impressed with the unremarkable décor and then ultimately put off by the owners stoic disposition. He seemed almost annoyed at my patronage. I don’t foresee myself coming back.