Klessman & Rosenblatt, OD, PC

I have been seeing Dr Klessman for more years than I care to remember and he has taken great care of me and my eyes. He provides an extremely thorough exam and patiently guided me through my transition to soft lenses. The staff is superb — always addressing me by my name. Very professional, thoughtful and caring, I recommend them without reservation.

I’ve been a patient for nearly 5 years and have always been happy with my eye exams. Dr. Klessman is personable and very knowledgeable. He gives me useful advice and recommendations. I do not feel pressured to purchase expensive procedures or products. He even tolerates that I wear Warby Parker glasses, which most optical sellers do not like! When deciding whether to change insurance plans, the office was helpful in letting me know which plans they accept and which plans provide the best coverage. The only downside is sometimes appointments can be lengthy, especially if dilation occurs. But that’s the same at every eye doc.

I rated the office five years ago and I’m still incredibly pleased with this office. Dr. Rosenblatt is still great. The office and optical staff are still great. The glasses are still pricey (but they’ve got a great selection and since I don’t need to replace them often, I don’t mind it in light of the overall service and professionalism of the office). I fully expect to be able to write another rave review in five years. :)

I have been a patient of Dr. Rosenblatt for the past 10 years. When I first started going, he fixed a prescription that had been giving me headaches after I had mistakenly trusted lenscrafters. I never looked back and they’ve been taking great care of me since! The office staff, physicians, and opticians are professional and incredibly helpful — I highly recommend!

I’ve been going to the office of Dr. Klessman & Rosenblatt for the past 5 years and could not speak more highly of the office, physicians, and staff. They are very friendly, patient, and accommodating. Today, I was very impressed during my appointment with Dr. Rosenblatt who recommended a new kind of contact lenses that would save me several hundred dollars each year and likely be more comfortable for me. He explained that because my eyes had changed over the past year that I could not consider additional contacts. I was perfectly happy in my current contacts, but he took the extra time to let me know of a new type of contacts that I should consider. During my visit, I also looked at new glasses. The staff spend 20+ minutes helping me pick out glasses that fit my face shape and style. They were extremely patient and made it a really fun experience. I highly recommend this office :)

I have been been a patient with Klessman & Rosenblatt for over 10 years. The one time I went else where for my complete eye exam, was reason to come back to Klessman & Rosenblatt. The staff is always personable, professional and accommodating. Today I dropped in at 8:30am without an appointment, to pick up my new frames. I was seen by Anthony right away and he was insistent that I should be 100% pleased with my new prescription. While there, I looked at some of their frames, sunglasses as well, the selection has really come up. I am going back for the pair of sunglasses I was eyeing..

I have been coming to this practice for more than a decade and I have always appreciated doctor Rosenblatt’s no-​hurry style, their full complement of competent technicians for tests, contacts and glasses, and the clean and welcoming space. They are also very good at trying to fit you in for appointments, even though the doctors are very busy.

Bottom line: The high prices aren’t worth the mediocre customer service. The first visit was ok, but I ended paying more than I ever have for an eye exam. It would have been ok if the staff had clearly communicated the price of the exam up front. They didn’t. The doctor who performed my eye exam must have said the words «pay» and «order» a hundred times… it was clear what her priorities were.
The best part of my experience was the woman who helped me practice inserting and removing contact lenses. She was patient and polite.
The follow up visit after my trial period was absolutely terrible. I was the first appointment of the day and they were running 20+ minutes late. No one communicated with me while I sat in the waiting room. I finally approached the desk to reschedule when they finally went to get the doctor, who AGAIN talked about «payment» before even asking how the contacts fit. It’s a little shameless and should be embarrassing to whomever owns this place.
The price for the contacts is ridiculous. They’ll sell you on the $ 90/​box contacts without talking through other options. It’s gross and anything but patient-​centered.
Finally, I asked to get my eyeglasses Rx emailed to me, and of course that didn’t happen. I had to call back two more times before finally getting it.
If you need something conveniently located and don’t mind being treated like a dollar sign, this place is fine. If you want a quality care experience, I would not recommend this practice.

We were on a family trip to DC and had a contact lens emergency. Having been referred to Klessman & Rosenblatt by our home Opthamologist, we were treated like visiting royalty at their new office at 17^th & I. Dr. Rosenblatt went above and beyond to fit us in and get the lenses we needed. I could not recommend the Doctor and this practice more highly!

Relying upon the excellent treatment I received from Dr. Rosenblatt years ago, I recommended this practice to my husband. At his request, Dr. Klessman completed the vision certification that was required to renew his Maryland driver’s license by mail. Dr. Klessman incorrectly checked «yes» to the question «Did the visual examination reveal any optical or medical reason that could preclude granting a license?», so my husband was unable to renew by mail and had to waste a morning at the MVA, taking the eye exam. (Which he passed.) Strike one.
in May of this year, I went for a routine exam with Dr. Rosenblatt. I was kept waiting approximately ½ hour after my appointment time. Then, just before I was finally called in for my exam, the receptionist remembered that I would need to fill out registration/​health forms. Perhaps if she had not been so busy gossiping with the other desk staff (in front of patients? Really?), she would have remembered to give me the forms when I checked in, and I could have carefully completed them during my lengthy wait. Strike two.
Dr. Rosenblatt is as courteous and professional as ever. I was understandably concerned when his exam identified a potential health problem that is serious in nature. He asked that I provide my medical records from the ophthalmologist I had been seeing before returning to his office. I immediately did so, mailing the records with a note asking Dr. Rosenblatt to contact me when he had reviewed the records. He never responded to my note and records. Strike three.
Finally, after two months of radio silence, I called in August, only to be told that Dr. Rosenblatt was on vacation and would call me when he returned. He never responded to my phone call. (Four?! Who gets four strikes?!)
Only because I liked him so much, I gave Dr. Rosenblatt one more chance. I sent a message through the practice’s «contact us» link on their web site. I can’t say I was surprised that, once again, I received no response. But I’ve gotten plenty of emails from the practice touting their new office, and encouraging me to review them on Unilocal.Guess they’re proud of getting five strikes!
So, Drs. Klessman & Rosenblatt, per your request — my review. Four months after identifying a potentially serious eye problem, you have failed to respond to my repeated contacts. You don’t answer your mail, your phone messages, or your email. Do you respond to Unilocal?Methinks so.

The service was fine but Dr. Klessman is pushy. He pressured me into buying these super expensive contact lenses (top of the line 90 dollars a box) and sort of made me feel like if I didn’t choose these my eye sight would suffer or something. Clearly he was getting something out of me choosing these crazy expensive contacts which is why I’m sure he harped on it so much. I’m not going to them anymore, and I’ve chosen a much cheaper brand with a better doctor that I actually like a lot better. Also, I always had to reschedule my appointments because Klessman was on vacation or something. Super inconvenient. So basically, beware of them being a little pushy and inconvenient.

The perks of this place are its convenient location, friendly doctor, and kind staff (some of them). The ladies they have manning the phones are downright rude. The main reason I will never go back here again is that a.) The contacts and glasses are SO overpriced and the sales people are slimy b.) they screwed up my billing.
Example: I went there and was told by the friendly doctor that they have a contact lens that is much better than the one I wear. He strongly recommended them and argued he has the best price around, so I said «Sure, why not». I wore them and honestly they were a bit uncomfortable, and I was also shocked to see at checkout that they were over $ 400 for a years’ supply. I told them a week later that I would like a prescription for my old contacts, and they gave me a hard time with all of their snake-​like salesmanship, but I persevered and then got my old prescription. They DID NOT update it to my new vision requirement though, so my contacts are still blurry to this day (which gets on my last nerve, I feel like I paid money for no reason). The contacts and glasses I got are from Costco and like 75% cheaper than whatever I would have paid at Rosenblatt.
Later when I looked up the contacts that this place had recommended to me, it turned out they are a limited edition-​type contact lens that is only sold by certain optometrists, so of course they would have the best price, since they are withholding the supply from customers. I would not go to this place again just because of this annoying sales technique.
Finally, months later I get a bill in the mail for a trivial amount of money that they screwed up in billing my insurance. I feel this is their fault for sucking a** and I shouldn’t have to pay for this because I did not even get a proper prescription.
So yeah, next time I need an eye exam it is Costco for me, they are honest there and not interested in sucking as much money out of you as possible.

I have been going to Dr. Klessman since 1972. He is an exceptional and competent eye-​care physician and I have no hesitation in recommending him to anybody who wants a caring doctor to look after his/​her eyes. He always recommends other specialists who are his equal in competence. Last year he recommended Dr. Clinch for my cataract surgery. My excellent vision after he removed cataracts in both eyes is testimony to Dr. Klessman’s careful recommendation.

Receptionist, technicians and doctors were fine, nothing out of the ordinary, but the sales guy, my god, he was rude and mean. Just tried to sell me the most expensive glasses and when I told him I will look somewhere else that I wasn’t planning to expend $ 1200 in a pair of glasses he got even ruder and treat me really bad, he did not even want to give me the prescription! At the end he gave it to me, unsigned by the doctor and I got out of there as fast as I could. They won’t be seeing me EVER again!

Dr. Rosenblatt is fantastic. Thorough and professional but also friendly and affable, you never feel like you’re being rushed through your appointment. I recommend him to everyone I know.

Great experience! Easy to make an appointment — great customer service. Doctors and technicians see you promptly, take ample time with each patient and are very professional. My mom has significant eye problems and Dr. Rosenblatt is willing to try multiple strategies to help her to see.

Just had my first visit. I am in my early 60’s and have long taken my vision for granted. Good vision care is a lot more than getting glasses that improve your vision, plus give you the look you want. I could tell from one visit that this is a practice that I would trust my eyes with. Exceedingly professional and thorough. I have total confidence in their skills and professionalism. Plus they are friendly and easy to work with.

There is zero chance that I would utilize this business again, so stop sending e-​mails to me.

I really like this business. Appointments run on time; they are generous with samples when a contact lens re-​order slips your mind; the doctors are friendly and talented; the staff is always professional. I’m happy to have found them.

I’ve had excellent experience here over the past year. Dr. Klessman takes a real interest in finding a solution that works and spends the kind of time with patients that is rare these days. James provided excellent advice in picking frames. Everyone else in the office is friendly and efficient. I was referred to this office by a colleague and have now passed on the tip to several other people.

I’ve sent 3 people from my work to this optomitrist. Iinitially I selected this business because it’s located next to my building but I’m glad it’s a great place to have your eyes checked here. They had more tests than any other place I’ve been to and Dr Rosenblatt is up to date on everything about health of your eyes and not just providing you with options to see better.

This office offers all around excellent service. Dr Rosenblatt is friendly and accessible, never rushed and answers all questions during the visit. He does not schedule several appointments at the same time, and takes the required time to properly review the patient’s case and provide professional and sensible advice. I never feel he is pushing more tests or additional visits. As I read other reviews it is true that in the early days I felt that they were pushing stuff to sell (and their glasses and frames are expensive!) but over time that is no longer the case.

I agree with some of the other postings on the charges. Always feel like I’m being sold something I don’t want.
After the eye exam and $ 15 co-​pay they called my office to let me know they did a contact lens exam ($ 85 upcharge) that isn’t covereg by insurance. If I remember correctly, that ‘exam’ took about 1 min. It’s just a way to get $ 100 out of each patient instead of $ 15. They need to explain during the exam before doing it.
I’ll be looking for another eye doctor.

Both my wife and I have been going to Dr. Rosenblatt for more than 7 years. My supervisor recommended him. He is the type of doctor who can be your best friend and is highly knowledgeable in his field. The office staff are friendly and they will make your time there comfortable.
Yes the frames there are a bit pricey but you have to take in account of the thorough services their provide, the advanced eye exam technology systems in their office and the prime real estate.
Just give them a call and make a appointment. You won’t go wrong.

The office was easy to get an appointment and staff was very friendly. The doctor spent a lot of time with me and was attentive.
But, I left feeling like they had tried to sell me a used car. The doctor really pressured me into buying the contacts directly from the office, even going so far as go to the 1 800 contacts website to show me the cost similarities. Additionally, the doctor talked about LASIK with me even though I had no interest and didn’t indicate that I wanted to discuss it on my initial paperwork.
I thought that I would buy glasses from them but I was shown $ 450 to $ 500 frames. When I noted that these were quite expensive I was shown one pair that was $ 250. It felt uncomfortable to have to explain I wasn’t able to spend that kind of money. The office also pressured me to get a lens coating that was expensive and not covered by my insurance.
I requested paper copies of both my prescriptions and left in a hurry and won’t return.
TIP: I suggest reading the filtered reviews. Many people have had similar experiences to mine.

Great job!

[Look over your invoice very carefully… and if you have insurance, call and make sure you weren’t double billed… See 6^th paragraph below… ]
I HAD been a patient of Dr. Klessman’s for years. Not Anymore!
He put me in a pair of contacts a couple of years ago and I didn’t feel like the right one was fitted correctly inasmuch as it was just slightly blurry. I called for a follow-​up appointment. When I went in, he asked me, «what are you here for?» I told him I didn’t think the right lens was sitting correctly… He had me put my chin on the machine and said: «They are sitting correctly.» I dealt with a slightly blurry contact for a year. The next year when I went back, I told him the same thing. He told me, «Ohhh You just get makeup on it.»
This year when I went in I told him the same thing and when I covered my left eye all the letters were doubled. I was Not going to deal with another year of a slightly blurry right contact. He said he was going to change the angle of the right lens… and I assume he just expected me to order them right then and there. — I asked if I could first have a trial pair. He put his hand on his head and looked at his notes and said he would have to order a pair. When they came in he hadn’t adjusted the angle on the right lens as he was supposed to, but had changed the power in both lenses instead??? so the right lens was Still sitting wrong.
When I went back in for the follow-​up he wanted to charge me Another $ 50, for a fitting, even though he had just charged me for the evaluation/​fit the week before… I told him that was unfair and that I may just have to go elsewhere… wherein he said he would Not charge me the extra $ 50.
I went through three more trial pair of lenses. He was supposed to be ordering the third pair, and gave me a pair of B&L to try «in the meantime». After 6-​days, I couldn’t take them anymore… — They were extremely uncomfortable. I called his office only to find out he had not ordered the third trial pair… I was told they would be ordered that day. When they finally came in, he had inadvertently changed the left lens, instead of the right. So not only was the right sitting wrong and blurry, but the left was then messed up and blurry. At that time, I decided to go to a new doctor and start over.
Also… watch your bills. I called the insurance company… VSP to see if there was any way I could go somewhere new and what they would do for me and the representative and I realized, at that moment, that he not only charged ME for the contact lens fitting, but he also charged VSP for the contact lens fitting. The representative and I went over my receipt and he billed «Me» and «VSP» for the Same Code! And he conveniently left the contact lens fitting fee that he charged ME off of VSP’s explanation of benefits which states what is charged and what they are responsible for and what I was responsible for. So VSP had No Idea he charged Me for the contact lens fitting. All they saw was that I paid my $ 20 Co-​Pay for the actual exam. VSP is sending me a reimbursement check for the contact lens fitting that he charged me for.
I went to a new doctor yesterday and he did all the tests, measured my eyes and put me in a pair of trials… which are Phenomenal!
I have to say that I have not seen this clear, or this comfortably in Years!
[NOTE: Scroll Down and Click on the Filtered Ratings, below and you will find several 1-​Star Reviews… this one will probably end up there, as well…]

I’ve been a patient at Klessman and Rosenblatt for several years and it’s my opinion that it is the premier OD practice in DC. The staff is friendly and the doctors provide personalized care.
If you go the eyeglass route, the frames can be expensive as they provide mostly high-​end brands, but you’ll look fabulous!