Jon Laskin – State Farm Insurance Agent

My policy was transferred to this office even after me requesting not to be with this agent. The 1^st attempt to call here to get help I was mistreated by one of his so called professional staff members. She was not helpful at all being a client for over 3 years now this is the worst experience with State Farm. My previous agent was the best and their staff was incredible and extremely professional. I don’t recommend this office at all!!! Remember 1^st impression is the number 1 key to anything in life!!!

Hands down the best agency! I called 7 — yes 7 — agencies in the DC area. Most of them never returned my call — in fact, I left messages and sent emails to more than 3 agencies in the DC area. None called back. Really? Then I found Melissa in John’s office. Knowledgeable, helpful, kind, diligent, followed through on everything. Who could ask for anything more. Honestly, I don’t know what we would have done if we didn’t find Melissa. Go M!

In 2006, some losers broke into my apartment and stole my laptop and computer. The next day, I decided to get me some homeowner’s insurance. I shopped around, found a decent policy with State Farm, but fortunately haven’t had to use it.
In April 2008, a State Farm agent contacted me to see if I needed auto insurance. I told her that I’ve never owned a car but have a scooter I’d like to insure. She was helpful at first, but then went MIA. After she resurfaced, she said, oh, someone else was supposed to set up the policy. Yeah, whatever. But now that they have to actually do so, the quote was twice the amount she told me before. What?
I got the price back down to roughly what they told me the first time, but had to tell her three times exactly what the policy needs to cover, and there were many, many other things she didn’t seem to get. Apparently, her energy was spent being disconcertingly friendly and using double exclamation points for every sentence. («Let me double check! I’ll let you know!!»)
State Farm finally issued a policy in August. A few weeks later, two days before I was going to register the scooter and thus needed proof of insurance, they sent me a letter telling me that the policy was was being cancelled it because I didn’t have auto insurance with them. Screw you, State Farm. As soon as I muster up the energy to go through this mess with another agent, I’m canceling my homeowner’s with them.