Hill Cleaners & Alterations

I feel completely ripped off from this place. 7lbs of wash and fold for $ 36! My clothes are wrinkled and smell like cigarettes. I’m new to DC and ran into this place because it was convenient. After price checking around later (I know, I know) I feel very upset with the price and service. Never ever again!

This place used to be wonderful — they never missed a thing, and the woman always remembered me/​my order. Since she has left, they have misplaced at least two items. I’m disappointed to have to find a new dry cleaner.

I’ve visited this cleaner before but since I moved off the Hill I started going to Georgetown Cleaners on H Street since it is much closer. The prices seem to be just about the same and the service seemed to be the same. I have an event tomorrow (Saturday) so I ran up to G-​town cleaners before work and asked to have a dress back by the evening. I’ve never had an issue with same day service when dropping an item off before 9am. The lady flat out told me no, they couldn’t do it. I stopped at three other places between H and Pennsylvania and they all told me no, it was too late. I stopped into Hill Cleaners and without a question, the lovely lady told me yes, come back at 5 and pick them up. By this time it was after 9am so I was nervous. Because of this, I will most definitely be dropping my dry cleaning off here on my way to work again!

The person working there is very sweet and friendly, and will do what she can to get the orders done in a timely fashion. The prices are fair, depending when you need them, thus not going to complain.
Try getting your dresses, pants, other clothing altered here. :)

They ripped one of my shirts I sent in to have cleaned, then tried to patch it up without telling me. Don’t go here.

I had a dress I was wearing to a wedding that was pulling open at the bust. I brought it in here during my lunch hour and the woman there had me try it on right then, she pinned it, and by the time I got dressed again she had already sewed it shut for me. When I tried to pay her, she refused. She said it only took a minute to do and only used a little bit of thread. She was fantastic, and I’ve come back every time since. Very nice people, very professional, and very helpful.

They did a good job but holy cow its expensive!!! $ 75 to shorten a dress 1 inch!

They are open reasonable hours if you work on the Hill. I dropped off some pants on Tuesday after lunch and they were ready by 6pm on Thursday. I didn’t actually pick them up until the following Monday, because let’s face it. Who needs pants on the weekend? For under $ 6 I was satisfied.

I took two designer white dresses to have cleaned. When I went to pick them up I noticed while still on the premises strange yellow staining all over both dresses. When I pointed it out to the owner, she became very belligerent and claimed the cleaning solution could not have caused the staining. She then said she would try to remove the stains but made no promises. When I went back again to pick up the dresses, the yellow stains were still present on the front of one of the dresses. The owner became belligerent when I again pointed out the stains caused by the cleaning solution. She then claimed my designer dress was absolutely filthy anyway and was ‘surprised’ I ever wore the dress. I pointed out the armpits of the dress was previously soiled by sweat (caused by wearing the dress in 90 degree + weather), however there were no previous yellow stains on the front. After the insult about the condition of my clothing I remained calm and I paid for the cleaning of one dress. But I now have a dingy yellow ruined designer white dress I’m ashamed to even give to charity.