G Street Boot & Shoe Repair

12^th & G Street Mobile Shoe Repair has the best quality shoe repair that I have found in DC. I have taken many pairs of shoes to this business and have always been pleased with the quality of the workmanship and materials used. Most recently, I took a very sad pair of cowboy boots whose leather soles were worn almost all the way through and when I picked them up, they looked brand new! The prices are not inexpensive, but worth it, especially for shoes you love.

First time visiting this stand today. Great experience all around. My pair of black booties were in rough shape– needed new tips and some TLC on the leather-​wrapped heels. Since it’s Christmas week, I wasn’t optimistic about getting these done same-​day anywhere, but thought I’d give this a shot. I found the stand on 13^th Street (not 12^th) at G Street, right outside of the Bank of America ATMs. I dropped off my shoes at 10am and he told me they’d be ready by lunch. Pre-​paid $ 25 (plus tax), cash only. A little steep, but worth it for the fast service and quality job. I’ll definitely use this service again.

Quick note: This place is cash-​only. Luckily, it’s right by a Bank of America ATM, so you’ll be okay, but if you want to dodge a surcharge, come prepared.
I brought the owner a pair of pointed toe flats and pair of black heels. The toes of the flats were badly scuffed and the heels of the pumps were very scraped and needed to be fixed.
The owner was very candid about what he could do for me and managed my expectations well. He explained that once the vinyl of the flats had begun to peel, all that could be done was cosmetic, but that was fine with me. He polished them and did an amazing job. I’ll definitely get another season out of them. They look almost as good as new.
He repaired the heels instead of replacing them, and what that meant was tugging the scraped-​up fabric back down and pasting it, before giving them a polish and a buff. There are a few little scrapes he didn’t get to on the body of the shoe, but they’re unnoticeable unless you’re peering closely at them. Next time, I’ll specify that I want a replacement, not a repair, but I’m sure the repair will last me a while.
Whole endeavor cost $ 21, and I dropped my shoes off at nine a.m. and picked them up at noon. The owner was friendly, courteous, knowledgeable, and helpful. I wasn’t particularly blown away by any part of the experience, but it was consistently pleasant and the quality of the repair, the very affordable price, and the incredibly convenient location mean I will definitely go back.
I would recommend this place to anyone who needs a quick, affordable repair for a pair of everyday shoes.

I’m only sorry I didn’t read the reviews before I went to this place. The prices were extremely high, in my opinion. I needed heels replaced on 2 pairs of shoes (one men’s and one women’s). He charged me more than $ 60. When I returned to pick up the shoes the guy asked me if I told all of my friends about his shop. I told him no and explained that he was a little too pricey for my friends. He then proceeded to scream and yell at me in the street. He told me that the quality of his shoe repair was «he best». He said that I might be able to save a few dollars with other show repairmen but his work was superior. He started yelling, «Check my Unilocal!Check my Unilocal!» People were staring as he spit out his words in anger at me and slammed my newly repaired shoes in the plastic bags. Needless to say, regardless of the fact that he’s a block away from my place of employment, I haven’t been back sense.

Just had a pair of heels re-​tipped here for $ 12. He did a great job despite the fact that one of the shoes was extremely messed up because I broke off part of it in some cobblestones. Very friendly, good prices, and very quick! I’ll definitely be taking my shoes here from now on.

I’ve been here twice — once to punch holes into a belt and again to fix up my favorite pair of boots. This is the cheapest place to get shoe/​leather repairs in town and the quality is top notch. I’ve been wearing these boots for over a year and he made them look brand new, with new heels/​toes. Friendly service, great prices and he does really great work.

This is a new cart located at 13^th and G Street NW. It’s in a neon green mobile cart with red letters.

I took a pair of Kate Spade heals to the 12 & G cart and was very pleased with the repairs. I needed a new insole, the heals had worn to the nail and the toe was wearing out. He quickly repaired each of those issues (the next day) for a reasonable price. I haven’t worn them much since so we’ll see how the repairs hold up, but they look like he’s done a really great job. He’s also incredibly friendly and knowledgeable. I will return with other shoes

Wanted to charge me $ 20 to fix boot heels because he said it would require a lot of work and he would need to drill them. Took them down the street to Cobblers and Cleaners on 1425 G Street and he did the work while I waited and for $ 12 :) This guy even tried to argue with me telling me I would be back because he was the only one that could fix them!!! Ha!

Never ever ever ever ever go to this place!!!
Guy is extremely rude!!! First time I went there — service was great and the management was different– now I was treated with so much disrespect as a customer.
Nearly had to call the police because my item was a vintage and rare piece and had been LOST WHATEVER! I came back later and finally he had found it but honestly I was treated so badly! disrespectful! I hope and I am sure eventually they will go out of business

If you want boots stretched, STAY AWAY! Actually, just stay away.
I’m not sure if management changed because there used to be a younger guy there most of the time and he was always friendly, I never felt like like he was bs-​ing you and when you came in to pick up your things, he always tried to make your shoes look brand new. Granted the price is steep but I would get my shoes back the next day with good service.
I just went here to get my boots stretched ½″ and they were not cheap boots. It cost $ 25, pay up front, and for some reason he said it would be done Monday (I dropped them off Thursday) instead of their usual one day turn around. Ok… whatever.
Except when I came back 1) He wasn’t there even though the sign flashed «Open.» I waited 10 mins and was about to cross the street when I noticed the door open and this new middle aged gentleman standing in the door. Ugh. I told him I was about to leave and he didn’t care. Great. 2) My boots were barely stretched and still choke my calves. I know there is a limit but I didn’t feel I asked for too much space and he kept saying he, «stretched them too much,» so I’d somehow overlook the poor job… but what really got me was 3) it has scuff marks EVERYWHERE. I literally took my boots out of the box and brought them in, with tissue paper still covering some detailing on the boots. It looks as if the boots have been worn for a month with scuffs lined both the inside and outside to the top. He made some excuses that didn’t make sense, told me he’d buff them for me, which he did for about 10 seconds and it didn’t make a difference. I kept reminding him I brought them in in perfect condition. These were $ 151 boots (usually $ 190) + $ 25 for the terrible job he did and now I need to pay additional to get them re-stretched…what a waste.
What really gets me is how rude he was. All he cared about was reminding me they are moving locations and to tell all my friend. Sorry dude, I’m telling to stay away!

The Worst! Terrible customer service, and bad products. Went in to get my soles replaced, and balked at the $ 80 price tag (for $ 90 shoes). He convinced me that the superior quality of his sole and the durability would last longer than buying new shoes… so I went with it.
Less than 6 months later I’m back in, the sole worn through (bear in mind I wear these almost exclusively INDOORS). Not only does he refuse to replace them, but his only solution is to replace the insole (the padding inside the shoe)… and charge me for it! Sure, I’m going to throw good money after bad because (a) you can’t produce a good product (b) you won’t back it up.
AVOID AT ALL COSTS.

New heel caps and replacing the worn elastic holding buckles cost $ 43. The heel caps don’t quite match the outline of the heels, which bugs me, but isn’t all that noticeable. However, the excess glue seeped out around the heel caps, creating a visible messy line. The stitching on the elastics is shoddy and it would be very obvious that the shoes had been poorly repaired if it weren’t hidden under the strap. My shoes were also obviously handled roughly and the toes were all squished. Unless it’s an emergency, go elsewhere.

$ 13 for the heels fixed on a pair of sandals in less than an hour and/​or while you wait. ‘Nuff said.

This place has served up consistently good quality work for shoe repair. I’ve only gone in there to get my work shoes re-​heeled, or get some extra holes drilled in my belts, but each time the guy’s done a great job. Wedges, slingbacks, ankle booties– no problem, usually $ 13, and ready for pick up the next day. I agree with the other reviewer that you’re paying a little more for location, but you can’t beat the convenience of dropping off and picking up the next day during your lunch hour.
Customer service-​wise I think he warms up to you if you’re a consistent customer. Each time I wore through the plastic tip of my heels and heard that dreaded metal on concrete sound, I’ve brought my shoes to him. The first time I think he grunted and gave me minimal answers… then after another pair or two, he said to recommend me to his friends… then today he was downright friendly and said «I can fix anything… except broken relationships.» True that.

DON’T BOTHER!!! Went today based on the good reviews and brought in 3 pairs of shoes to get repaired. When I told the owner I was surprised that it would cost $ 25 per pair of shoes for new heels and some glue on one part of the sole, and asked if he could give me a break since I was bringing 3 pairs at once, he got uptight, said he pays high rent and walked away. Then he shouted that he doesn’t need cheap people.
I have paid for heels and glue for soles at different shoe repair stores which did a good job and I have paid at most $ 13 – 18 per pair. Sadly these repair shops have moved to locations far away from me.
Obviously he does not respect his clients or potential clients… am not interested in patronizing a business that treats customers so rudely… plenty of other places to go where they may actually appreciate a new customer.

My go-​to place for shoe repair. The gentleman who runs the place is always super friendly and accomodating — a breath of fresh air! You can’t beat this place’s great service, quick turnaround, and convenient location. You get what you pay for, and G Street is definitely in the moderate to expensive price range. But it’s worth it. I wear my heels out quite a bit and just when I think they’re on their last leg, this place makes them like new again. My favorite work heels are lasting me YEARS now. Shoe repair is a great investment. Several times, I’ve had my heels fixed here on the spot — in minutes — during my lunch break. I always head back to the office with a smile on my face and shoes that look brand new!

I have brought a number of designer shoes into G Street Boot & Shoe Repair this year (Prada, Jimmy Choo, etc.) to have the soles or leather repaired, and I have been extremely pleased with the results. I am a picky customer too, especially when it comes to shoes!
Recently, I took in my ragged, beat up boots that I wore all winter long on the streets of D.C. to G Street. Pieces of leather were literally hanging on by a string. Not only did G Street sew all the leather back together again, but they re-​stiched the bottom leather hem of the boot, making the boots look as good as they did when I purchased them. And all of this cost just $ 40!
Bring all your shoes here for repair — you can’t go wrong.

What’s got two thumbs and found under her bed a pair of shoes that she hadn’t worn in three years?
This gal!
So instead of chucking them, I dusted them off and took them to G Street. The guy here has done a couple of my Banana Republic bags, treating and waterproofing the leather. The process was pretty expensive for one of the bags (about $ 70), so I wasn’t sure he would be consistent with pricing on shoes. But a re-​heel was only $ 13 and he even threw in a polish.
Thus, I’m wearing my «new» shoes to work today and not a soul can tell that they’re so 2007. :)

I have never used the dry cleaning service here, but I have taken several shoes in for repair (boots to be resoled, shoes to be sealed, etc.). They always do a quick and professional job. Most recently, I took in a pair of clogs whose elastic had given way (shame on you Dansko, for using such low quality elastic!). It was $ 25 and 24 hours to get them back in perfect condition. I haven’t done any shopping around for shoe repair; I feel their prices might be *slightly* high (just a few dollars), but worth it for the convenience, speed, and professionalism.
They also carry a wide variety of shoe care products so if you need a specialty leather care item, shoe tree, or shoe polish you can pop in. They close at 6 on weekdays and 5 (I think) on Saturdays, closed on Sundays.