Floors On 14th

Floors on 14^th provides exceptional, efficient and friendly, service at a great price. My flooring job was relatively small, and many flooring stores might have not been interested. In contrast, Kaveh treated me as if I was his best customer, providing an excellent installation at a reasonable price. If I ever renovate my condo and install new hardwood floors, I will definitely be going to Floors on 14.

This is a great place to do business. I’ve been doing business with these people for a long time and he’s always make sure the job is done well. He has very good people that care about their work. I highly recommend this business.
Willis Ortiz Development and Architecture.

The floors installed looked fine. However, the actual installation and aftermath were not fine. During installation, the contractor from Floors on 14 got into multiple arguments with our condo building management, requiring the building to call me multiple times during the work day. When the contractor finished the flooring, he failed to put any furniture back where he found it. Instead, the entire apartment was left in disarray. Finally, the contractor cut into one of our walls and failed to repair it. And when he came back to repair it at my request, he left it in worse shape than when he found it. I would not use them again.

My husband and I wanted to replace the floors in our new townhouse, and Kaveh was the first person to get back to us – his promptness was a sign of good things to come. Rather than pushing us to order more expensive flooring through him, he encouraged us to order what we liked and have it shipped to him, which saved us literally thousands of dollars. His crew was prompt and polite, and generous about doing things like touching up the paint on our baseboards. Kaveh was quick to explain and apologize for any minor delays, and he was always really good about being available by phone and email. He was also very good at helping us to understand the process – we haven’t done major work on a place before, so it was very helpful and comforting to know what was going on and why. And most of all, the results were beautiful. We’re so happy! We’d work with Kaveh and his crew again any time.

Absolutely amazing service. I needed to replace the worn first floor of my townhouse and have the staircase refinished. I solicited and received bids from three different firms. Not only did Floors on 14^th come in substantially below the high bid (think 40% lower), but they had the best price on materials (I wanted a specific type of flooring). I shopped at 4 different stores for materials (including a giant warehouse of a place in VA) and still ended up getting the material at Floors on 14^th because their selection was great. There was one minor confusion about the finish applied on the staircase (they initially applied a flat finish and I wanted glossy). When I brought it up, they immediately sent someone over to apply the glossy finish. No arguing, no extra charge, they simply made it right. Finally the whole project was on a tight deadline and they met that without a hitch.
Summary: No need to waste all the time I did with bids and shopping. Just go here first.

I have bought flooring and used Kaveh and his guys to install my floors twice in the last two years. I was a first time homeowner and had no idea what to buy, what things cost, and how to go about thinking about switching from carpet to flooring. Kaveh spent an inordinate amount of time educating me about the remodeling process and flooring quality. He and his guys did a phenomenal job installing my floors, and any follow-​up was addressed immediately. My last renter unfortunately scratched my floors so badly that I was forced to refloor the entire apt! Kaveh came to my rescue, found the same floorboards, ordered them the same day without a down payment, and installed the flooring beautifully.
He is a good person who understands that relationships in business aren’t one shot ballistic opportunities where you are solely benefiting from the bottom line. For Kaveh, he is in the business to help people with their renovations and constructions but he is also there to be a human being. He’s willing to help you and work with you to find the best price, best options, and best solutions for both parties.
Hire them, trust them. I lived in DC for eight years and have bought from and used numerous small businesses who couldn’t deliver the way Kaveh and his guys delivered in terms of product/​service quality.

I see a lot of positive reviews and cannot help but wonder how we had such a different experience. We hired Kaveh to refinish our wood floors and paint our newly-​bought townhouse. The experience resulted in one disappointment after another.
First, the painting was horrific – we had them come back twice to fix their work and remove paint, which they got everywhere (kitchen appliances, sinks, etc.). To do this day, people have noted how bad the paint job is. There are white spots, they painted over baseboards, and, generally, it looks like a very juvenile job.
We also had a number of issues with the flooring. First, Kaveh overcharged us from his original quote, by a lot. For example, in his original estimate, he miscounted the steps; a mistake he charged us for in the final bill. Second, his contractors repeatedly left our doors unlocked, and when I brought this up, Kaveh did not seem concerned. Finally, he repeatedly scheduled appointments with us and was either extremely late or he just didn’t show up.
An overall extremely disappointing experience, that I hope to not have to go through again.

I HIGHLY recommend Kaveh and Floors on 14^th. We recently moved into a new condo in NE DC and wanted (2) rooms done to match our existing floors. We had already purchased the wood through the contractor and needed the installation/​labor, glue, and shoe trim. We had already had multiple bad experiences with trying to get this work done. A lot of people weren’t interested because we already had the wood. Others had major scheduling issues and others were just priced way too high or misleading (not including glue, etc.). I ran our experiences by Kaveh on the phone (while I was out of state) and he assured me that they could take care of our situation and did so at a great price in hopes of return future business/​thought when needed in the future. Within a week, they had the floors installed and they looked great! His installer Miguel and his helper were polite, professional, and did a great job. I happily endorse these guys and hope that anyone struggling with a small flooring project, finds Floors on 14^th and has as good of an experience that we had!

Hire them. Kaveh and team are phenomenal. Fast, super easy to work with, and very reasonable pricing. Our new home is from 1906 and previous owners used heavy coats of mastic to glue cork over original pine wood flooring, which in less able hands could have destroyed it on removal. Floors on 14^th were able to pull up the cork, sand the wood, and polish it to look seamless with the flooring throughout the rest of the house.
Rarely does one get those experiences when you feel like the people you’ve hired just nail it and you only wish you had more jobs to hand them right after. Floors on 14^th is exactly this.
I really could not be happier and will be back to them the moment I have another project on my hands.

Absolutely amazing to work with! I looked around for months. The minute I walked in the store I knew it was the place. Kaveh is amazing and it was extremely easy to set things up and the cost was cheaper than other places. I was skeptical about the cost based on the location of the store but it was lower than the others. Will recommend without reservation.

This review is long overdue! After moving to Maryland in December, 2014 we happened upon Flooring on 14^th after perusing Room and Board next door. Kevah was amazing and introduced us to Cali Bamboo wood floors. The flooring is extraordinarily resilient to scratches (important since we have 2 dogs that run like crazy) and the price was very reasonable. Kevah drove 1 hour to our home, measured, and gave us a quote within a few days of our initial visit. After flooring was delivered to our home, workers came and unpacked everything to let the flooring ‘breathe’ for a few days and installed everything within a few days. I can’t stress enough how strong this wood flooring is, cutting through it was 10x tougher than cutting through regular wood but these folks did great! I 100% wholeheartedly recommend Kevah and his crew at Flooring on 14^th, they were spectacular!

These guys are AWESOME. I’ve renovated a lot of homes (three 100+ –year old homes) and I’ve dealt with a lot of contractors, so I do not give 5 stars lightly. Kevah and his crew are responsive, responsible, and go above and beyond. They do beautiful work! I could not be more pleased. Their prices are totally reasonable, they have a terrific assortment of flooring choices, AND they paint. And not crappy, cheap apartment paint job paint — but proper prep work, detail painting.
I had to do a remodel remotely, and Kevah sent cell phone pictures and always responded by text or email. When I originally asked for a bid? He sent one over within *20 minutes* after I sent him the floor plan.
I can’t say enough good things. Hire these guys. You won’t regret it.

Extremely professional, responsive, and responsible! I highly recommend Kaveh and his team. They even took the time to come back and fix a few things I had noticed after the first round and they did an excellent job. If you’re looking for a flooring contractor and quality service, Floors on 14^th is the place.

Worth. Every. Penny.
I am not a Unilocaler, but I happened to walk into Floors on 14^th one afternoon and I am seriously happy I did. The results were so amazing that I had to write a review.
My husband and I ripped up carpet in a few bedrooms and found totally destroyed hard wood floors, replete with splatters of purple paint and deep scratches. I showed Kaveh pictures of the floor and he said it wouldn’t be a problem to refinish and he could have them done in a few days.
The guys showed up right on time, bright and early, and were done by mid afternoon. I now have shiny, brand new looking hardwood floors, sans scratched and purple paint. I could hardly believe my eyes.
Look no further for your flooring needs. These guys are awesome.

We had Kaveh and his team install new engineered hardwood floors in our basement apartment. Not only did they turn out gorgeous, the process was incredibly painless (took less than 2 weeks from start to finish) and Kaveh himself (the owner) was incredibly responsive via phone and email when we had questions or wants little changes here and there.
We had originally thought that hardwood would be far too expensive given our budget and feared that a business in DC proper would charge an additional premium. Quite the opposite: Kaveh’s prices were more than competitive — lower than we found elsewhere and for a quality product (Armstrong flooring). Highly recommend!

I typically don’t write reviews but Kevah, his wife, and his team did an amazing job installing hardwoods throughout my entire condo this summer. They were professional, curtious, and most importantly good people. Kevah was extremely responsive, trustworthy, and is an expert in flooring. If you are looking for help (like I was) he will guide you to a floor that is perfect for you and your space. They did such a great job on my floors that I worked with Kevah’s team to paint my entire condo, install baseboards, and install a bannister. It looks amazing thanks to their hard work!
I would recommend Kevah and his team of professionals to anyone who is looking for new hardwoods!

5+ Stars. Look no further for a flooring company. My wife and I met with Kevah and from the start, he was very outgoing and easy to talk with. My wife’s father is in the flooring company so after fact checking the quote he gave us, I found that it was very very reasonable in the cost category.
We were on a very tight timeline to get the job done because we had closed on the condo and elected to live for a week in a hotel so the place could be empty to get the floors done. Kevah said no problem, but in my experience with contractors, I was not convinced. I should have been this time. Kevah owned the timeline and got the job done early so we could move into our new home. More about that later.
On communication, Kevah was VERY responsive via email and text to answer questions and coordinate the crew. He was never unavailable and having that type of responsiveness quelled all of our concerns on the job getting done.
The crew was outstanding. The old floors were glued down with some sort of massive gorilla glue epoxy resin that maybe was used to glue tiles on the space shuttle. It was miserable stuff to get up and took a very long time, but the crew was committed and worked their tail off to get the old floors and glue up. Can’t say enough here, they were awesome. The new floors, went down without issue and the installers were proficient and efficient on complicated cuts. Bottom line, the new floors look better than we could have ever imagined.
Oh, the same crew did an amazing job painting the entire condo and doing minor dry wall repair from all the holes I created to hide AV wires and such.
Again, go see Kevah at his store on 14^th and you will not be disappointed. He represents a vast spectrum of flooring products, the pricing is reasonable, and he is committed tot he schedule he will give to you.

Kaveh’s team did great on a complicated job. The previous owner did a poor renovation and the floors had begun to buckle up. Kaveh tried a simple solution first. When that didn’t work, he credited my account and did the full replacement. The team was quick and flexible in handling a few unexpected things that popped up. At no point did I feel my best interest weren’t at the forefront on their minds. At the end of the day, the floors are superb and perfectly match the portion under the cabinets that wasn’t replaced. I fully recommend them to anyone.

Kaveh was a an excellent flooring saleman. He provided great service and the pricing was reasonable. The installers did an amazing job as well. I will def recommend them to anyone who is looking for new carpet or hardwood flooring.

We couldn’t decide whether we would re-​do our condo with carpet or wood flooring, so we wanted to talk to someone who did both. They were very patient in explaining our options and the relative costs. It took us several months to decide on which — and then another couple of months to select our choice. We have always had either wood or stone, but eventually decided on carpeting. The scheduling and installation was twice as easy as we expected. It all came out great — and at exactly the price estimated. Would definitely recommend. It was a bonus that we could walk over and browse anytime rather than to have to go out to the burbs.

I’ve had the opportunity to work with this company on several occasions. As a home owner I am always looking for people to work with me, because it isn’t cheap to keep a home in good condition. On all of the levels of my house Floors on 14^th installed hardwood and carpet and I can’t say that anyone has ever done a better job. I had an installer from another company install the wood flooring and had to take it up due to to issues, but one of the owners (Kabeh) came and took care of all the removal and new installs. It is a breath of fresh air to see people that are willing to help in bad situations.
These people work with you and aren’t there trying to gouge everyone. I am appreciative of his service and highly recommend them to any and everyone looking for flooring.
Thanks

Kevah and his crew are the best! Our place was flooded about 2 months ago and we were devastated, after all the wall repairs we were allowed to get floors :) my condo gave me a budget and a time line. Floors on 14 impressed me in every which way possible. His store is local and very convenient to get to whether you drive, metro or walk. Also the selection was the fun part, he showed me some floors in my budget that would work with my condo. Then the installation was perfect, the crew arrived when told me and they worked very quickly due to my time sensitive issue. There is nothing like being back in your own home and Floors on 14^th made it possible! The floors are beautiful and I highly recommend them for any type of flooring!

I’m impressed by Floors on 14^th for 2 main reasons:
1. Customer services. For anyone who had been through home renovations, you know how many surprises and delays along the way. I had to re-​schedule my floor installation with Kevah (the owner of store) so many times! Kevah was always a phone call away and very nice to accommodate with my schedule changes. I won’t get this kind of attention and services from Home Depot or Lowes.
2. They did a wonderful job to install the hardwood. Kevah’s crew didn’t rush to install and move on to other projects. They paid attention to the detail and made sure the floor was done right. It looked great and spotless after they finished.
Overall, I’m very pleased with my decision to use Kevah and his company to install floors for my condo. I highly recommend them to everyone, including my friends.

Floors on 14^th recently installed a runner in my townhouse. My stairs have an unusual shape and they did and excellent job. They showed up on time to measure the steps and the installation was done on the week after. They were quick and did an excellent job!!!

We live in the neighborhood and used floors on 14^th to re-​floor our living room and our kitchen. Kaveh and his staff were very helpful and patient as we worked through various flooring options, and they had a lot of good ideas. The installers showed up on time, did what they said they were going to do, and did a very good job. During the installation we encountered minor obstacles due to a previous install and Kaveh and his staff came out to the house right away that day and promptly addressed it. We would use them again, and feel comfortable recommending them to our friends.

Came across town looking for help selecting a new floor for my bathroom. Kevah the owner was barely interested in even greeting us. I explained I wanted a medium to dark gray floor and would appreciate advice. His advice was to point me in the direction of some heavy and somewhat inaccessible samples so I could rifle through them on my own. Not the kind of help I was expecting from a flooring expert. I then showed him a photo of a second bath we’d like to redo and asked for advice on a floor that would look good with the current tile walls. He gave zero input. I’m «floored» by what a waste of time this was.

I have been doing business with floors om 14^th for a while as my carpet vendor. The owner of the company is great guy to deal with, he goes extra miles to make sure the jib gets done and you are happy at the end of the day. flooring job is always tricky and stressful for me and he knows it and he genuinely try to reduce my stress lever for my flooring projects when i give it to him. A+

Great selection of flooring, and very friendly staff. Definitely worth taking a look if you are doing a remodel. Owner seems very accommodating and will custom order.

Solid overall experience. I really liked the showroom and the selection of various carpets, colors, types, fabrics and so on. So the selection was great to begin with. Since I lived pretty close, Kevin, the owner, came with me to measure out the space and to look at the samples on the floor of the room that needed carpet. I was able to have him measure my space out personally, within probably an hour of my coming into the showroom. He was personable and professional.
I explained how I needed the carpet ASAP due to a move-​in situation I was in. Kevin was helpful and explained how long it would take. There was a small delay due to factory delivery issues and Kevin kept me aware of this and was apologetic for the delay. He was quite responsive to my questions and let me know to the best of his knowledge when the carpet would be arriving. He did try to make sure it was installed as soon as the carpet was delivered to him, which I appreciated.
Installation day came and the guys were professional, worked quietly and were fast. The whole job was done within a couple of hours. The seams and edges all look great throughout the whole room and closet area that I had done. They cleaned up and vacuumed the whole area after they finished. They also disposed of the old carpet and carpet padding underneath. All I had to do was let them in and out.
Overall I am very happy with my experience and would surely work with them again.

The sixth visit to our house from Floors on 14^th was no improvement on the previous five visits. The crew arrived nearly an hour ahead of schedule, having finished a «job in Alexandria» early, and parked their unmarked blue van around the corner from the house, seemingly lying in wait for an unsuspecting target for their next great carpet caper.
The results of this visit were unsurprisingly similar to the previous attempts. Although the ragged seam has been improved and the threshold has been made more level, several issues remain.
The threshold now has glue dripping from beneath it onto the top stair. Apparently the «professionals» became rather overzealous in their application of glue. The excess glue dripped onto the two-​week old carpet during the night, and became noticeable upon the first ascent of the stairs in the morning. The side of the stair wall also has numerous hack marks in the paint from previous visits…
The ragged seam is less ragged now, but there are now also wrinkles in the carpet where before there were none.
Random stains have appeared. It seems that the «professionals» do not consider washing their hands while dealing with light colored carpet and white painted walls to be part of their professional responsibilities.
Nor do they consider cleaning up to be a part of the job. Apart from leaving snippets of carpet fluff laying around (i.e., they did not vacuum after installation), they also left a small piece of carpet that had been used to wipe blood from someone’s carpet installation induced wound. While I sympathize with the person who cut themselves, and hope they are okay, Floors on 14^th really should not have left pieces of bloody carpet laying around in our basement.
Floors on 14^th have been told that they are not welcome back to our house. We will clean up the mess left, since, as people who have NO experience in carpet installation, but possessing attention to detail and some modest manual dexterity, we will do a better, cleaner, and more complete job than Floors on 14^th’s «experts» have done in six visits to our house.
Dealing with Floors on 14^th has been a nightmare. I cannot recommend them for any type of work, ever. Although we only uploaded three photos of their shoddy work, I strongly advise my fellow Unilocal users to NOT underestimate the arduousness of attempting to work with them. It will never end and it will never be right.