Enterprise Rent-A-Car

Washington, DC, Estados Unidos

3.5

Aberto agora

10 avaliações

Contatos

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Telefone
+1 202-798-8461
Site:
www.enterprise.com
Endereço:
3700 10Th St Ne, Washington, DC, DC, 20017
entre a N Michigan Ave & a N Bunker Hill Rd
Paradas e estações próximas de transporte público:
280 mBrookland-CUA
640 mBus 80 con destino a National Museum Postal
1.6 kmRhode Island Ave-Brentwood
Categorias:
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Hoje

Hoje 7:30 – 18:00
Aberto agora
Horário local (Washington, DC) 15:52 terça-feira, 15 de julho de 2025

Horário de funcionamento

segunda-feira 7:30 – 18:00
terça-feira 7:30 – 18:00
quarta-feira 7:30 – 18:00
quinta-feira 7:30 – 18:00
sexta-feira 7:30 – 18:00
sábado 9:00 – 12:00
domingo –

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Proximidades

Próximos a esta localização:
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10 avaliações para Enterprise Rent-A-Car

Não exige registro
Classificação do local: 4
Washington, DC
I feel that their customer service has turned a corner since I originally reviewed them in 2014. (They do still ask for invasive details about your job, but are nicer about it now.)
But be wary when renting around the holidays; they were moving cars too quickly and gave us a succession of vehicles with problems: major scrapes on the driver’s side windshield, grody tobacco in the cup holders, mid-​level gas tanks, and a slow-​leaking tire.
They were amenable to swapping each car and grew more apologetic each time, and offered to comp us a few days of the rental. It is taking more hoop-​jumping than it should to get the actual refund. But overall it was a good and reasonable response from Enterprise CUA.
Classificação do local: 3
Washington, DC
When I arrived I was greeted by a nice guy. He then advised his coworker to assist me. The lady didn’t say hi, good morning, what’s up… nothing; all I got was «can I have your license». Disregarding her lack of manners, I honored her request. I asked about the refuel option which I later concluded it would be cheaper to fill the car up myself. She showed me the car I was renting and that went smooth.
The location is perfect if your car is in the repair shop next door… if that wasn’t the case I probably would have went to Hertz… perhaps all employees greet their customers there and it’s not painful
Classificação do local: 5
Chevy Chase, MD
Easy pick up and drop off. Excellent customer service. 5 minutes walk from the CUA/​Brookland metro station (red line). Location, right next to a collision center, makes it very convenient for those who needs rental cars.
Classificação do local: 5
Washington, DC
I’ve rented from several Enterprise locations in DC. The 10th Street NE location is by far superior in customer service. My experiences at this location have always been smooth. The processing time to pick up/​drop off is no more than 5 – 10 minutes. The manager and staff are accommodating, personable and understand the value of quality customer service.
Classificação do local: 1
Washington, DC
I’m never coming back here, the manager and the front desk receptionist partially return part of my rental even though I picked up my vehicle 2 days before the due date.
Next time I’m sticking to landover hills courtesy is at the upmost that anyone can think that.
Classificação do local: 4
Washington, DC
I thought Ru (Rupert) and Jonathon were super nice and friendly. They picked me up where my car was in the shop and dropped me off there when it was fixed. The car was a little janky, but that was my own fault because they let me pick which one I wanted and I prefer smaller cars. Overall good experience, no complaints!
Classificação do local: 4
Los Angeles, CA
I had an amazing experience renting a car from this location. Usually I dread having to go into Hertz or Enterprise because it takes forever but this place was so fast. Also the customer service both upon renting and returning was amazing. The girls working the front desk when I returned were awesome! So nice and pleasant.
Classificação do local: 1
Washington, DC
Understaffed and you are forced to wait forever! Don’t go here unless you have the entire day to spend. I had to ask for insurance and everything instead of it being offered. I should have asked to drop it off it anther location because drop off took over 40 mins then I gave up and left the keys and had to return later for the receipt. Just avoid at all cost is all I can say about this one.
Classificação do local: 5
ASTORIA, NY
They are simply the best! Thank you Bill and
veronica yes i had a little issue with my pick up but they more thank made up for it.
i will defiantly recommend them
Classificação do local: 3
Washington, DC
After receiving an email from me, the regional manager called to apologize and say my experience was the result of an ill-​trained employee. He apologized profusely and offered a discount on a future rental.