Dr. Carol Jagdeo

My mother went there today in excruciating pain and waited for the office to open for an hour and once she got in to the front desk, she was told that the doctor would not see her because she suffered the injury on her job. There was no other clarification than that. Now my mother, who’d already been seen in the emergency room a few days ago for the same pain, has to get around on public transportation today to look for another doctor who will luckily except walk-​ins. I wish I would’ve seen these reviews before she’d even wasted her time.

Awful. Awful. Awful, customer service. It’s almost impossible to get in touch with someone in the office. Or to get a phone call back. Appointments will be cancelled and moved last minute. Also, it is likely that you won’t even see Dr. Jagdeo. One of her assistants will run the appointment for her. Do NOT seek care from Dr. Jagdeo. You’ll simply be left frustrated.

Dr. Carol Jagdeo SUCKS! Her office has moved my appointment every time since May 2015… it is now August and I still haven seen her to go over lab results that were taken in May. I probably need need a
new blood work because something may have changed since May… thoroughly disgusted

I have been with Dr. Carol Jagdeo for 2 years and have finally found another PCP. The wait time at her office is RIDICILOUS! I have waited over an hour after my appointment time in the waiting room and then waited another 30 – 45 mins in the dr. room for her to come in and see me. I had to finally track her down and stated that I had to get to work and had been there for over 2 hours after my scheduled appointment time. She then asked if I wanted to «RESCHEDULE»! No apologies for the wait time or anything.
She also told me she would get back to me regarding some abnormal labs I had and I never heard anything back. I scheduled an appointment to see her to get confirmation for the labs, but once again was waiting too long and left without being seen.
Additionally, when I finally do get a chance to see her after waiting 2 damn hours, she repeatedly asks me every time I see her of the names of my other doctors. One time she forgot I had labs done and I had to remind her that’s why I was there. She appears scattered, rushed, and not educated about her patients.
DO NOT GO TO THIS DOCTOR!!!

1. They have never been on-​time. At the 3^rd visit, I simply left after waiting 2 hours.
I will not return.
2. Do not trust their billing and coordination with insurance. I question their billing practices.

Really loved Dr. Jagdeo when I actually got to see her. 1^st appt — wait time 1 hour after scheduled. 2^nd appt wait time more than 1 hour after scheduled and I left without being seen. Searching for another PCP as we speak

Dr. Jagdeo has been around a long time. She’s been in practice probably forever so she knows her stuff. But the wait time at her office is unacceptable. You will be waiting over an hour if you come here for a typical appointment. The business model here seems to be «take the time with your patient» and it is a good model and you do get a fair amount of face time with your physician; but they need to adjust the scheduling accordingly so you don’t have to wait over an hour to see the doctor. Her office is small and cramped. The waiting room is small.
The scheduling staff seem to be somewhat incompetent. I was told to schedule an appointment to discuss my lab results. I asked if the doctor could call me instead to discuss the lab results – they said they couldn’t do that because of federal regulations, so I scheduled an appointment to come in. On the day that I was scheduled to come in, I get a call from the office saying that I don’t have to come in – that the doctor will call me instead – fine with me. My labs turn out normal, but they ask why I didn’t come in for an echo test. What is an echo test and why do I have to get one? Hmm, they are not sure. Turns out they scheduled one for me even though I don’t need one. How did that happen? They don’t know.
I will not be coming back here.