CVS Pharmacy

Mr. Lawson runs a very good/​convenient store with heavy traffic & a tight space to work with. Each time I come regardless how busy it is, I always get good customer service… especially today.

I absolutely LOVE this CVS location. The employees that work for the store and pharmacy are always very helpful and they are very friendly with their customers. I am sure the other reviewers probably need to lighten up, and just maybe they would have a friendly interaction with the employees there. The store is located in DC and in a mall — we all know that means cramped conditions and probably not all stocked with all the items that you would be able to find at larger CVS stores. If I could, I would give this store a 10. How many pharmacies can call you out by name and have your prescription ready in 10 minutes? Not many.

The lines are always long. This isn’t necessarily because it is in high demand, but because the cashiers are slow. Many items do not include prices. Narrow aisles making moving through the store difficult (especially when the line weaves through the store).
It is in a convenient location, right off the metro red line and accessible via tunnel and escalators.

Great place to get your flu shot! Ask for Dr.Lee.

This is a convenient location in Friendship Heights. It is in the Chevy Chase Pavilion. At this time you can not use their outside entrance but must go into the Pavilion. They are on the second floor. The set up of this store seems a bit cramped. I had a hard time finding contact solution as it was hiding by the pharmacy. There is also no one there to help you. The cashiers stand behind the counter and do that job but don’t ask you if you need help even if you walk by them several times.
Overall, not my fav pharmacy or CVS location!

This store is so awful; I cannot even bear to go in here except that it is close to my place. It smells weird and they do not have enough staff so lines are always out the door. No one who works here speaks English and most employees are rude. Something is dreadfully amiss at the pharmacy; they will give you the generic version of everything WITHOUT asking you first! Three pills later, you will wind up wondering why you are feeling dizzy, can barely stand and feel like vomiting — only to look at the bottle and realize you are taking generic version of the real thing even though the doctor specifically said not to take generic!

Prices are too high. But if I ever need overpriced Suave, this CVS is my place.
Also, I hope a manager is reading this because it is not cool for the cashier to ask out a customer. Maybe he thought it was cool that I was buying NyQuil and condoms (I know that sounds sketchy, but… they were not to be used in conjunction with each other) but it made buying NyQuil and condoms way more awkward than it should have been. Which is already very awkward.
So now I don’t go there because the prices are too damned high AND because I’m avoiding that cashier.

I’ve decided that I hate what the CVS chain has become. There are good CVS’s out there, but this store is typical of what I’ve experienced in northern DC and the immediate Maryland suburbs: store is dirty/​dingy and dimly lit, poorly laid out, the many people on the floor don’t know where to find the more esoteric items, there is always only one person working the register no matter how long the line (and he/​she never calls for support), the workers only do there assigned tasks/​departments and are unwilling to help somebody who is clearly in need of help, etc. Since CVS is the only pharmacy-​type store in my area, I have to shop at one of their stores, but the moment I can start using a smaller mom-​and-​pop type pharmacy again, I will… even if it costs more money.

This review is for the pharmacy only. The store’s a dump with ridiculously long lines, no matter when you shop.
The pharmacy ALSO has a line, though you usually won’t spot it when you first sidle up to the counter. Every time I’ve been here, there are two people working in the pharmacy, but only one assisting customers. If you see one person at the counter already, this won’t be a quick trip.
With that said…
The pharmacy techs are always truly pleasant to me, making small talk, making sure my discounts are taken care of, tracking down a lost prescription (I don’t know why, but I’m such a fail at prescriptions. I always do it wrong.), etc. They’re open seven days a week (later than most pharmacies), call when the prescriptions are ready, and print out a receipt that calculates FSA benefits. It’s a quick jaunt up the Metro escalator, and a casual stroll to my apartment. Etc.
The best part, though, is the educational aspects of prescription-​retrieval. While I’ve never needed to ask questions about my health, I’ve witnessed others (the line thing) and the pharmacy techs are able to answer the oddest of questions from the «best» Chevy Chase has to offer. It is excellent birth control reinforcement as I watch parent after parent frantically attempt to find lotion or children’s anti-​diarrhea meds while the pharmacist gives instructions.

I’m just going to put this out there: the prices at this CVS are a good 50cents — $ 1 higher than the two other local CVS stores (one on Conn Ave. south of the Chevy Chase rotary, and one next to Politics and Prose on Conn Ave.) I’m not exactly Ms. Nickel-​and-​dime, but I have noticed that, for example, I can spend $ 7 for contact lens solution on Conn Ave and $ 8.50 here. So despite the convenience for Metro riders (it’s so tempting to just shoot up from the Friendship Heights exit), I’d recommend walking the extra ten minutes. You can use your extra $ 1.50 to buy a coffee or something.

I love this CVS. The staff and pharmacy team are very helpful. I have been going to this shop when it was a People Drug store. It’s in a great location and keeps it’s shelves stocked. I do like the rearranging they did– it make it easier to shop. My only concern is the self check out in the front. Too many customers who need assistance with self check out.

This is the new CVS in the Pavilion Mall. It opened in late 2009.
It’s just barely in D.C. Actually, one entrance to the store is on the south side of Western Ave., just immediately East of the intersection of Western and Wisconsin.
Note that DC extends to the far side of Western Ave. All of Western Ave. is in DC.
This store is an extremely welcome addition to the neighborhood.
As CVS stores go, it is above average. It’s not a dangerous, ill-​stocked rathole, like some, or a pleasure dome with caves of ice, like those in McLean, Va. or Potomac, Md.
And, because CVS has a virtual monopoly in its category, with minimal competition from Rite-​Aid in this region and only indirect competition from independents like Rodman’s or the grocery-​based pharmacies in Safeway and Giant, etc., the prices are excessive.
Having said that, this is a bright, well-​lit, clean store. The staff is helpful.
I haven’t used the pharmacy so I can’t comment on it.
This store does provide useful competition to the grocery-​based pharmacy at Giant food across Wisconsin Ave. in Chevy Chase.
Store # 6214
Store Hours
Mo-​Fr: 07:00 AM — 11:00 PM
Sa: 07:00 AM — 11:00 PM
Su: 07:00 AM — 11:00 PM
Pharmacy Hours
Mo-​Fr: 08:00 AM — 10:00 PM
Sa: 08:00 AM — 06:00 PM
Su: 10:00 AM — 06:00 PM