CoStar Group

They hire young kids that are very unprofessional. Stay away from this company the only good thing is they hire people that would be flipping burgers. now if they would train them with some professionalism. Seems to be a company that is hard up for business and money!
Any good company would treat customers better. all the negative review are true!
Could not get training, had to learn on our own and then they wanted to charge more for the service they did not provide! as soon as there contract is up we will cancel!!!

This place is ridiculous!!! They HARASS call people and they call my property management company about 3 – 5 times a day. When confronted about if they work for CoStar Group they LIE. If you are reading this review for some miraculous reason please STOP HARASSING PEOPLE and pick up your own phone! I have called them multiple times to get off of their calling list and they act like they do not know who to transfer you too. Please do not use this place because they waste peoples time with FAKE phone calls and harassment.

Atrocious representatives and sales tactics. Paying for loop net. Coastar staff should be trained or REPLACED

CoStar Group — great product… with appalling customer service. We became customer a few months ago and STILL cannot get an account rep/​trainer assigned to us. I followed up at least once in the past four weeks and the unresponsiveness is really frustrating (not even mentioning the 1 – 800 number)… I have also expressed this frustration via Costar Group Facebook but they do not seem to care very much. Where is their Marketing and PR Department?

CoStar Group deserves a negative rating, not one even one star. They will do whatever it take to get you to sign a contract and lock you in without any options for termination whether you use the service or not. Sales and Management are as dishonest as they get. No wonder they don’t offer a free trials. This was by far the biggest waste of money I have ever spent.

They will not stop calling my offices! I manage 2 apartment complexes and they call me over and over and over and over again to get information or research. I keep telling them to stop calling but they don’t stop.

We love costar and everything about Commercial Real Estate!
You will not be disappointed when you hang with costar peeps.
love Team Weiss!

Costar is a bully. Have you ever read their contract. The only way out of your contract is bankruptcy. Even if you never log in or use their services and ask them to work with you because you had some cash flow issues. All I asked for was to move my start date since I didn’t use their service because I didn’t feel right using something I would have problems paying for. You don’t get to read the contract that you sign right there with their sales reps. No one checks in with you if you don’t login. And now that they own loopnet — they double your costs so that none of the smaller firms can afford their services either. I will never use costar. I have cancelled by loopnet and I will be using mls, commercial source, xceligent, and catalyst.

This is an honest and fair review of this company. I have been a subscriber of CoStar since 2011 and continue my membership as I write this. In my market, commercial real estate information is relatively difficult to obtain. CoStar provides me with the leads that I need and limited lease and sale information available. In comparison to other data providers, they are still probably the best commercial data provider. However, there are many cons to this company and membership. Because there are few competitors and they essentially have a monopoly, «best» does not necessarily mean «good». A few negatives to consider are as follows: 1. Their service is overpriced. 2. Tech support is incompetent. 3. Sales people are dishonest and you have to read fine print closely or you will be tied into longer contracts without any cancellation options. 4. The «Confirmed» comps are not always verified. I would personally estimate that only about 65% of the comps that are listed as confirmed are truly «verified» with a party to the transaction. Therefore, additional verification is needed. 5. They recently switched their comps platform to inferior software which is full of glitches and not as smooth as the previous software.
All in all, I think 2 stars is reasonable. They could potentially be worse, but they have significant room for improvement.

Loopnet and CoStar deserve a zero rating. By far the most dishonest company I’ve dealt with in a while. I signed up for a Loppnet subscription, thinking it was a monthly plan. It turns out it was an annual commitment, and when I tried to cancel (I even suggested early termination fee), they said they didn’t have a cancellation option. That’s ridiculous! Everything can be cancelled, even with a penalty. Now I have to pay 9 months of subscription against my will. Stay away from Loopnet and CoStar.

They deserve a zero. Pure harassment. I told them again and again not to call but they continued to call. I don’t have to tell them anything about my property but the callers were like robots. They kept on repeating the same thing — «we want to know if your property is still available, blah blah blah», even after I said I’m not going tell them anything and please don’t call again. I’ll take legal actions if they continue to harass me.

Stay away from this service. I mostly deal in multifamily properties and the list of properties for sale is lacking — what little that is available is often outdated and/​or already under contract/​sold. Good luck cancelling your contract — they will offer a sweetheart deal to sign you up, increase the price on you, and make it difficult to leave. There are much better avenues to go that to use this service.

Costar is hands down the worst most dishonest company I have ever experienced in the commercial real estate business. That’s saying a lot since the business if full of sharks. I have never been treated so dishonestly in my life in any business transaction, much less from a simple third party vendor.

I subscribed to this relative worthless group thinking I could get more exposure for my listings. WRONG. I wanted to look for properties all over the west for my clients. WRONG. I have a property for sale in Indiana and wanted a list of brokers to contact. WRONG. This company sucks, and the masses of info they give you MIGHT be of value to an office broker, but for multi-​family NOT AT ALL. They are a waste of money and time. I should give them 0 stars, but I don’t think I can.

Costar is the Monsanto of Commercial Real Estate, we strongly recommend to stay away from them.
Their sales agent, Noah, lied to us on many occasions and refused to cancel the auto renewal plan. Yes, we were set us up for a 2 year contract without being informed, the sales agent, evaded our many attempts to end the subscription by formulating various excuses and waste our time.
Their service is overpriced and obsolete. They claim they have an app but its full of bugs and crashes constantly. Loopnet offered a better alternative but has been bought by Costar and since became inefficient, closed and expensive.
Costar was a waste of time and money. Stay away!

They waste paper in mailers. I have received a mailer at least 5 times in the last few weeks to announce they have an IPAD App. «Oh My God „“ Really» you actually have an IPAD APP, wow, Congratulations, you have finally made it to 2011, wait its the middle of 2012.