Central Parking

I had an extremely unpleasant experience on the weekend of the 14^th of June. I parked my motorcycle in the parking garage. in the «Motorcycle and Bike» parking area that is adjacent to the small office in the basement area. I checked in on the 13^th. When I checked on my Harley the following day. I saw that it had been hit, damaged and knocked over by a car. It was put back on it’s kickstand. Not a one man job with the handlebars locked. I talked to the parking manager who identified himself as DANIEL ERANA. He works for CENTRAL PARKING that is in charge of the valets and the parking, although that is transparent to you as a guest as he and his valets are the first thing you see when you pull up to the Hyatt He at first tried insinuate that I took it out the prior night and did the damage. I told him to call the police and check his cameras. He then went away and came back and admitted that one of the valets hit it. NO ONE made and effort to contact me and tell me of the damage. He did however, give me a claim number and some insurance paperwork. Then when I got back to North Carolina. I tried to get the claim resolved but was denied because this individual now denies that he admitted it to my friend and I. I spoke several times to this gentleman’s direct supervisor and that seems to be where it ends. BEWARE. The valets in this hotel obviously have no regard for your personal property and have no problem lying to keep themselves out of trouble. The whole experience cost $ 3,800 in damages to my motorcycle. Save yourself the time, effort and money before entrusting these clowns to your property.

Waterfront Safeway Parking garage:
F this place!!! Talk about a complete lack of customer service. I lost my parking ticket on the way into safeway and despite showing my grocery receipt and proving how long I had been in the parking lot, I was still forced to shell out $ 15 for the lost ticket.
No, sorry how can we help you. Nothing! This place is truly a blight on the city. Literally burning my money would bring me more satisfaction and service than anything this place offers.
If you ever park here because you and your first born are held at gun point, hold on to your ticket for dear life!
F this place!

O-​M-​G Becky… total, total hot mess here. My experience at this gar-​age was gar-​bage.
After spending $ 28 dollars to park my car here for 6 hrs, I go to get my car from valet (this parking location is attached to the Hyatt Regency — Capitol Hill). First of all, no one is around the valet stand when I get down there. I have to wait about 10 mins until a gentleman popped up. He was confused and poorly trained, to no fault of his own. He was a sweet older man… just no one had told him how to work the register, where to find my keys, where to pay…
It took at least 35 minutes to get my car after many phone calls and running around to his off-​site supervisor.
The whole point of valet is to invest in a more convenient experience. Spending my money to wait for almost 40 minutes late at night to get my car was inconvenient and stressful.
Please use this valet service with caution.