Capitol Tailors

First off, Danny, the clerk who seems to be the only one who actually does any work here, is one of the nicest people I’ve met in DC. I’d still be inclined to give the guy something for Christmas even though I will never do any business with this place ever.
This place is ok for the most basic cleaning and maybe to sew a button back on. Other than that, save yourself the trip. One of their rotating tailors ruined 6 very nice dress shirts, so not only did this show her complete lack of knowledge in alterations, but it also showed how little the owner– a Mr. Arn I think– cared about customers and customer service. He was rude on the phone and eventually stopped returning phone calls and made zero effort to make it right. It seems his phone only makes outgoing phone calls when he feels like it. I hope he pays Danny well enough and treats him better than his customers because I know Danny works long hours there past when they’re supposed to be open and always does it with a smile on his fae.

We’ve lived on the hill for 3.5 years and have always taken our dry cleaning here – they do a great job and the customer service cannot be beat! Danny, the clerk, knows most of the customers by name, and is truly warm and kind –he really makes the place! In addition to his cheerful hello – he always has dog treats for the pup!
They go the extra mile – one time returned $ 2 that my husband had in his suit pants that they found during the cleaning. Integrity, great service, reasonable prices, and dependable cleaning – can’t beat that!

The clerk, Danny, is always there and always friendly. He knew me by named after just a few visits, and I don’t come in frequently. The prices are about the same as I’ve found on the Hill and the quality is good.

I haven’t used their cleaning services but they have excellent customer service. I took my absolutely essential down jacket to them with a zipper that had stopped working. They checked it out and said they could replace the zipper for $ 35. Fine. An hour later I had a call saying the seamstress had checked it out and gotten the zipper to work again without replacing it, just a squeeze with a pair of pliers. No charge and now I know how to fix it myself. And they have a new customer next time I need dry cleaning. Thank you!

Not the best, not the worst. Had a bridesmaid dress taken in; cost $ 40 and still too big. Had 3 pants hemmed and dry cleaned; $ 30. Guy behind the counter is friendly. Facilities are old, but location is good.
Someone have a better spot on the Hill to recommend?

3.5 Stars.
They did finally give me a credit. It has lasted for about a year so far and still has plenty of money left on it.
As I said before, they do a good, fast job with the dry cleaning. Danny, THE guy who works there, is very nice and keeps dog treats behind the counter, which my dog knows and demands whenever we drop off or pick up items.